Customer Service Associate

Walgreens • Rockwood, TN • 5d ago

Job Description:

Models and delivers a distinctive and delightful customer experience.

Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.

Customer Experience

Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).

Operations

Provides customers with courteous, friendly, fast, and efficient service.

Recommends items for sale to customer and recommends trade-up and/or companion items.

Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.

Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.

Implements Company asset protection procedures to identify and minimize profit loss.

Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).

Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.

Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.

Has working knowledge of store systems and store equipment.

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.

Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).

Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.

Complies with all company policies and procedures; maintains respectful relationships with coworkers.

Completes special assignments and other tasks as assigned.

Training & Personal Development

Attends training and completes PPLs requested by Manager or assigned by corporate.

Job ID: 1793754BR

Title: Customer Service Associate

Company Indicator: Walgreens

Employment Type: Part-time

Job Function: Retail

Full Store Address: 103 N GATEWAY AVE,ROCKWOOD,TN,37854

Full District Office Address: 103 N GATEWAY AVE,ROCKWOOD,TN,37854-02330-17476-S

External Basic Qualifications:

Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

Requires willingness to work flexible schedule, including evenings and weekend hours

Preferred Qualifications:

Prefer six months of experience in a retail environment.

Prefer to have prior work experience with Walgreens.

Prefer to be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

Requires willingness to work flexible schedule, including evenings and weekend hours.

We will consider employment of qualified applicants with arrest and conviction records.

An Equal Opportunity Employer, including disability/veterans.

The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits

Shift:

Store: 17476-ROCKWOOD TN

Pay Type: Hourly

Start Rate: 15

Max Rate: 17.5

Similar Jobs

Part Sales Manager - Part Time

AutoZone, Inc. • Decatur, TN • 2d ago

Management & Administrative

Job Description AutoZone's Store Management team drives store performance, fosters a productive team, and ensures exceptional customer service. Managers and MITs play a key leadership role, expected to Live The Pledge an...

2d ago

Go to Apply

Customer Service Associate - Temporary

Walgreens • Lenoir City, TN • 5d ago

Management & Administrative

Job Description: Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. Custome...

5d ago

Go to Apply

Customer Service Associate

Walgreens • Loudon, TN • 1w ago

Management & Administrative

1w ago

Go to Apply

Customer Service Associate

Dollar Tree • Lenoir City, TN • 1w ago

Management & Administrative

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with questions and recommend...

1w ago

Go to Apply

Part Sales Manager - Full Time

AutoZone, Inc. • Kingston, TN • 1w ago

Management & Administrative

1w ago

Go to Apply

Customer Service Representative

Advance Financial • Crossville, TN • 3w ago

Management & Administrative

Our Customer Service Representatives assist customers online, in person, and over the phone, while providing world-class customer service throughout the great state of Tennessee. What You'll Do Welcome customers and work...

3w ago

Go to Apply

Part Sales Manager - Part Time

AutoZone, Inc. • Kingston, TN • 3w ago

Management & Administrative

3w ago

Go to Apply

Branch Manager (Harriman Midtown Branch)

Regions Bank • Harriman, TN • 4w ago

Management & Administrative

Thank you for your interest in a career at Regions. At Regions, we believe associates deserve more than just a job. We believe in offering performance-driven individuals a place where they can build a career --- a place...

4w ago

Go to Apply

Physical Therapist (PT)

Signature Healthcare • Spring City, TN • 2d ago

Hospital & Medical

About Us Spring City Care and Rehabilitation is a 138 skilled bed nursing facility with a 24-bed secured unit. The vision, to radically change the landscape of healthcare, forever. Through education and empowerment, we e...

2d ago

Go to Apply

1st Shift Maintenance C Mechanic - Lenoir City, TN

Hubbell Power Systems • Lenoir City, TN • 2d ago

Retail & Hospitality

1st Shift Maintenance C Mechanic - Lenoir City, TN Apply now » Date: Apr 24, 2026 Location: Lenoir City, TN, US, 37771 Company: Hubbell Incorporated Job Overview Maintenance Mechanic C performs general maintenance in an...

2d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)