Job Title: Shift Leader
Location: McDonald's - Auburn / Iron Arch Locations
Overview
Iron Arch McDonald's is seeking motivated and goal-oriented Shift Leader to lead restaurant operations and support team success in a fast-paced, customer-focused environment. This role is ideal for individuals who enjoy leadership, teamwork, and delivering excellent guest experiences while building a long-term career in the food service industry.
As a Shift Leader, you will oversee daily operations, guide crew members, and ensure the restaurant maintains McDonald's standards for quality, service, cleanliness, and safety.
Key Responsibilities
Lead and manage daily shifts to ensure fast, accurate, and friendly service
Supervise crew and support team performance during assigned shifts
Maintain high standards of Quality, Service, and Cleanliness (QSC)
Monitor safety, security, and operational efficiency
Oversee food safety compliance and restaurant procedures
Manage inventory and support stock control
Ensure cleanliness and readiness of the restaurant at all times
Train, coach, and motivate team members
Support scheduling and shift transitions for smooth operations
Deliver exceptional customer service and resolve guest concerns
Communicate effectively with management and team members
Requirements
Must be 18 years or older
Previous leadership experience preferred (restaurant, retail, or hospitality)
Strong communication and teamwork skills
Ability to work in a fast-paced environment
Positive attitude and goal-oriented mindset
Willingness to learn and grow within the organization
Compensation
Starting wage: $20/hour
Training wage: $15/hour
Up to $20/hour within 30 days upon completion of required procedures exam
Up to $25/hour within 3 months after completion of MIT program and verification
Daily pay available through Tapcheck
Benefits
Paid Time Off (PTO)
Health, dental, and vision insurance
Life, accident, and disability insurance
Flexible spending accounts
Paid leaves of absence
Career development and training programs
Education benefits through Archways to Opportunity (tuition assistance, high school completion, English classes)
Retirement and savings options
Employee recognition and service awards
About the Role
This position offers more than just a job-it is an opportunity to grow into a leadership career within McDonald's. Shift Managers play a key role in team development, restaurant performance, and creating positive guest experiences every day.
This job posting contains some information about what it is like to work in a McDonald's restaurant, but it is not a complete job description. People who work in a McDonald's restaurant perform a number of different tasks every day, and this posting does not list all of the essential functions of this job.
By applying to this position, I understand that I am applying to work at a restaurant that is owned and operated by an independent franchisee, not McDonald's USA. I understand that this franchisee is a separate company and a separate employer from McDonald's USA. Any information I provide in this application will be submitted only to the independent franchisee, who is the only company responsible for employment matters at this restaurant. I recognize that the independent franchisee alone will make all decisions concerning employment matters, including hiring, firing, discipline, supervision, staffing and scheduling. By applying for a job at a franchisee operated restaurant, I understand that the information I provide will be forwarded to the franchisee organization in order for that organization to reach out to me and process and evaluate my application. I acknowledge that McDonald's USA will not receive a copy of my employment application and will have no involvement in any employment decisions regarding me, including whether I receive an interview or whether I am hired to work for the franchisee. I understand that I need to contact the franchise organization for information about its privacy practices.
Requsition ID: PDXMC5551C6E7-04FD-4E5D-A5C0-7815A75CDF0C_107077
McDonald's Corporation and McDonald's USA, LLC (the "Company") are committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee of the Company, including any corporate-owned restaurant, on the basis of age, sex, sexual orientation, race, color, creed, religion, ethnicity, national origin, alienage or citizenship, disability, marital status, veteran or military status, genetic information, or any other legally-recognized protected basis under federal, state or local laws, regulations or ordinances. Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and/or certain state or local laws. A reasonable accommodation is a change in the way things are normally done that will ensure an equal employment opportunity without imposing an undue hardship on the Company. Please contact recruiting.supportteam@us.mcd.com if you need assistance completing any forms or to otherwise participate in the application process or to request or discuss an accommodation in connection with a job at the Company or at a McDonald's corporate-owned restaurant to which you are applying.
McDonald's and its franchisees are taking proactive steps in response to the COVID-19 outbreak to ensure the safety in our restaurants across all communities. Our values of quality, service, and cleanliness continue to guide us. We're following direction from the CDC, state, and local governments and adhering to our deep cleaning procedures in every restaurant, every day. We also fully support employees who stay home from work if they are feeling sick. Read more about the ways we are prioritizing health at https://news.mcdonalds.com/news-releases/news-release-details/prioritizing-health-safety-and-community-mcdonalds-shares.
McDonald's and its franchisees are always looking for top candidates and encourage you to apply online. If you have any questions, please first call the restaurant as this will help the restaurant comply with any social distancing guidelines or other compliance obligations. For corporate roles, please proceed to the online application, or if you already applied, contact supportteam@us.mcd.com. There may be a short delay in response time while we continue to monitor the impacts of COVID-19. We sincerely thank you for your continued trust in the Golden Arches.
