Sales and Service Associate

Popular Bank • Bronx, NY • 1h ago

Position Title: Sales and Service Associate Date: Mar 19, 2026 Location: Bronx, NY, US, 10455 Company: Popular Bank ## Bronx 3rd Avenue NY The Sales and Service Associate is responsible to perform a dual role in a branch, as needed. This position is responsible for the sale of bank products and services to meet all needs of existing and potential customers while rendering quality service in accordance with bank goals to attain growth, profitability, and customer satisfaction. The Sales and Service Asspciate is responsible for the accurate processing of customer transactions while providing courteous, timely, and informative service with which the customer feels completely satisfied. Emphasis is placed on identifying clients needs and delivering tailored solutions through a best in class customer experience. ## In this position, you will:Sales Work with branch manager and supervisor to attain or exceed individual goals Confidently build effective, trust-based relationships with clients by listening and uncovering their needs to gain in-depth knowledge of clients financial life priorities and provide the products/services that are most appropriate for their situation Conduct sales activities to gather data and to drive business to the branch, including in person or phone interviews with clients and prospective clients, community involvement, etc. Support marketing campaigns and product launches, modifying sales techniques and leveraging marketing tools and branch technology to achieve results Educate clients on self-service capabilities and encourage use of digital service channels/banking options (e.g. smart ATM, online and mobile banking, online transfers, People Pay, Mobile Cash, Bill Pay, Digital Wallets, etc.) Perform basic inquiries relative to opening of accounts to ensure customer knowledge of account features Stay abreast of changes to banking environment, bank competition, and customer's business environmentOperations Be responsible to act in accordance of all bank policies and regulation to ensure the branch passes assessment and audits Effectively execute teller banking transactions in accordance to Populars policies and procedures and in adherence to legal and regulatory requirements Assist in the processing of night depository bags and currency, and ATM settlements as requiredBest in Class Customer Experience Consistently perform sales and service activities by adhering to Populars key values: professionalism, accountability, customer centricity, and security Promote environment of ongoing customer feedback and continuous improvement Effectively respond to customers requesting to update or close their accounts, determining reason for dissatisfaction and offer possible alternatives; process account maintenances in a compliant mannerRisk Management Support the management of compliance functions including reconciliations, audits (internal/external), reporting, controls, records management, approvals, and opening/closing procedures, ensuring all security procedures are strictly adhered Collect, analyze, and secure all necessary documentation for the successful opening of accounts. Notify supervisor of any suspicious or questionable documents Promote the branch's active involvement within the community and report all CRA related activities to appropriate unit Proactively identify fraudulent or forged documentation and/or activity and report such activity to the respective supervisors Maintain confidentiality of customer information and adhere to bank policies and procedures at all times## To be considered, you will need: Minimum Required: High School Diploma or equivalent along with at least one year of demonstrated successful sales experience and six months cash handling experience or equivalent related experience and training NMLS registration; Safe Act compliant#LI

Similar Jobs

Product Portfolio Operations Manager-Intelligence & Insights

JPMorgan Chase • Jersey City, NJ • 16min ago

Management & Administrative

As a Product Portfolio Operations Manager-Intelligence & AI within Product Portfolio Operations, you serve as the quantitative foundation for portfolio decision-making, building and maintaining insights measurement i...

16min ago

Go to Apply

Project Manager

First Standard Construction Inc. • New York, NY • 29min ago

Management & Administrative

First Standard Construction Inc. seeks Project Manager (New York, NY).Responsible for planning, coordinating, and overseeing construction projects from start to finish, ensuring they are completed on time, within budget,...

29min ago

Go to Apply

Secretary IIntake/Scheduler (FGP), Manhattan Multispeciality

NYU Grossman School of Medicine • New York, NY • 48min ago

Management & Administrative

NYU Grossman School of Medicine is one of the nation's top-ranked medical schools. For 175 years, NYU Grossman School of Medicine has trained thousands of physicians and scientists who have helped to shape the course of...

48min ago

Go to Apply

Business Development Manager, Digital and Creative Works

NYU Grossman School of Medicine • New York, NY • 48min ago

Management & Administrative

48min ago

Go to Apply

Secretary IIntake/Scheduler (FGP), Manhattan Multispeciality

NYU Grossman School of Medicine • New York, NY • 48min ago

Management & Administrative

48min ago

Go to Apply

Secretary IIntake/Scheduler (FGP), Manhattan Multispeciality

NYU Grossman School of Medicine • New York, NY • 49min ago

Management & Administrative

49min ago

Go to Apply

Secretary IIntake/Scheduler (FGP), Manhattan Multispeciality

NYU Grossman School of Medicine • New York, NY • 50min ago

Management & Administrative

50min ago

Go to Apply

Sr Lead Product Manager

PayPal Inc. • New York, NY • 54min ago

Management & Administrative

The Company PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consum...

54min ago

Go to Apply

Service Sales Representative

Vertiv Corporation • New York, NY • 1h ago

Management & Administrative

Job Description POSITION SUMMARY This early career role is responsible for the sale of aftermarket maintenance service contracts, electrical testing, professional assessments, and product life extension offerings for Ver...

1h ago

Go to Apply

Business Recruiter

Figma, Inc. • New York, NY • 4h ago

Management & Administrative

What youll do at Figma: Manage full-cycle recruiting processes for our business organizations (specifically Marketing, G&A and People) Partner with Business leaders to develop top of funnel strategies for key roles S...

4h ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.