Medical Receptionist

U.S. Physical Therapy • Rochester Hills, MI • 3h ago

Company Description

Advanced Physical Therapy has several locations serving the Metro Detroit area for more than 30 years. Our philosophy is to provide the highest quality therapy through hands-on, personalized care and education. Our seasoned, licensed physical therapists develop treatment plans based on the individual's unique needs.

Our personalized approach ensures patient comprehension and will enhance proper treatment progression to secure the best outcome for our patients. Come join our caring team of clinical experts!

Job Description

We are seeking a professional and friendly Medical Receptionist to join our healthcare team in Rochester Hills, United States. As the first point of contact for our patients, you will play a crucial role in ensuring a positive and efficient experience for everyone who enters our facility.

Greet patients warmly and provide outstanding customer service

Manage patient scheduling and coordinate care from initial evaluation to discharge

Answer phone calls promptly and professionally

Perform data entry and maintain accurate electronic medical records

Verify and update patients' personal and financial information

Collect, post, and deposit patient payments

Manage incoming and outgoing correspondence, including faxes and emails

Maintain a clean and organized reception area

Assist with various administrative tasks as needed

Collaborate with medical staff to ensure smooth daily operations

Uphold patient confidentiality and adhere to HIPAA regulations

Qualifications

High school diploma or equivalent

Minimum of 1 year experience in a medical front office setting

Excellent verbal and written communication skills

Strong customer service orientation

Proficiency in Microsoft Office Suite, particularly Word and Excel

Experience with medical software and electronic health records systems (preferred)

Knowledge of medical terminology and HIPAA regulations

Exceptional organizational and time management skills

Ability to multitask effectively in a fast-paced environment

Detail-oriented with a high level of accuracy in work

Flexible availability to accommodate various shift schedules

Team player with a positive attitude

Professional appearance and demeanor

Additional Information

Company Perks:

Multiple opportunities for professional development, specialization, and leadership

Employee discount plans

Family-friendly work environment

Investment from a company that wants you to succeed and thrive

We are proud to be an equal opportunity and affirmative action employer. We prohibit discrimination and harassment of any kind based on race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity, gender expression, age, veteran status, genetic information, disability, or other applicable legally protected characteristics. If you'd like to view a copy of the company's affirmative action plan or policy statement and/or if you would like to request an accommodation due to a disability, please contact us at careers@icims.com

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