Freelance Account Manager

1000heads • Los Angeles, CA • 1h ago

The 1000heads Account team is a proud, powerful collective of social media obsessives who are experts in managing client relationships and delivering best-in-class, social-first campaigns.

As a Freelance Account Manager, you will play a key role in leading day-to-day client communications while partnering cross-functionally with Creative, Strategy, Production, Design, and Insights teams to deliver high-quality, integrated campaigns. This role requires a strong balance of client service, project management, and hands-on production oversight across social, digital, and ATL executions.

We are looking for an enthusiastic, solution-oriented Account Manager with strong interpersonal and organizational skills who thrives in a fast-paced, high-volume agency environment. The ideal candidate brings agency experience across both account management and production, with the ability to manage timelines, budgets, and deliverables across multiple workstreams.

A strong understanding of social platforms and hands-on experience managing in-person event execution, particularly staffing and coordinating creators on-site, is essential.

Requirements

Must be based in or able to work hybrid (2 days/week) from one of our U.S. offices: New York, Los Angeles, Chicago, or Miami

2-5 years of agency experience, with a mix of account management and production experience (content, campaign, or event production)

Proven ability to manage multi-channel campaigns and production workflows

Strong budget management and financial tracking skills

Excellent organizational and multitasking abilities in fast-paced environments

Strategic thinker with a proactive, solutions-oriented mindset

Comfortable leading day-to-day account management responsibilities independently

Deep understanding of social platforms and digital content ecosystems

Culturally connected with a passion for social media, content, and emerging trends

Responsibilities

Lead day-to-day client communication and build strong, trusted relationships

Develop innovative, creative solutions in response to client briefs and campaign needs

Gain a deep understanding of client brands, categories, and audiences

Monitor market trends, competitive landscape, and emerging opportunities

Production & Campaign Delivery:

Manage IRL and virtual event activations, including logistics, vendor coordination, and on-site support where needed (some travel required)

Partner closely with internal production teams to manage end-to-end campaign execution, including content shoots, digital asset production, and integrated campaign rollouts

Support and oversee production timelines, deliverables, and approvals, ensuring work is delivered on time and to a high standard

Collaborate on brief development, ensuring clarity across creative, production, and strategy teams

Ensure all deliverables meet client expectations and align with agreed creative and production standards

Project & Financial Management:

Develop and maintain detailed project plans and scopes of work

Produce accurate cost estimates and manage budgets in partnership with Account Director and Production teams

Ensure all work is approved prior to execution and stays within budget

Track and manage billing processes to ensure timely completion

Internal Leadership & Collaboration:

Coordinate cross-functional teams to ensure seamless workflow across departments

Maintain clear documentation and centralized project files

Support the development of client presentations, reports, and reviews

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