*Supervisor (Full-time) USM Hattiesburg

Barnes & Noble Education • Hattiesburg, MS • 3d ago

Introduction

Barnes & Noble College is a retail partner for nearly 800 colleges and universities nationwide. We offer a retail environment like no other - uniquely focused on delivering essential educational content, tools, and merchandise within a dynamic retail environment on campuses of higher education. Our teams interact directly with our customers including students, faculty, administration, alumni, and the general public to provide outstanding customer service to sell or rent books, general merchandise, and an array of products and services for an academic community.

Overview

Barnes & Noble College is seeking a resourceful, driven, adaptable, and customer-focused team member to work every week, year round for at least 30 hours each week as a full-time Supervisor. The Supervisor will provide assistance to the management team, have oversight forteam members within a specific department, satellite location, or store in the absence of upper management while providing outstanding customer service to the academic and co-curricular community.

Responsibilities

As a Supervisor you will spend the majority of your time on the sales floor coaching and modeling Wow customer service. You will help train and oversee the daily work activity of team members in one or more departments in the store or for specified operational functions. You must be knowledgeable about department and store operations; provide outstanding customer service to the academic and co-curricular community; help enforce loss prevention procedures; and ensure that your area of responsibility is maintained, properly merchandised and the store is operationally sound.

Expectations :

Spend the majority of your time on the selling floor delivering, coaching, and modeling exceptional customer service.

Maintain a working knowledge of all departments in the store to provide daily support, direction, and guidance to customers and team members.

Help resolve customer issues and complaints and escalating problems to the management team when necessary.

Assist in the daily operation of the store in partnership with the management team and act as the Manager-on-Duty in the absence of the manager or at satellite locations.

Assist with assigning work and providing focused direction to team members to manage and accomplish multiple projects to ensure the proper execution of the workload.

Assist with processing sales transactions involving cash, credit, or financial aid payments as needed.

Full-time positions require availability to work at least 30 hours on a weekly basis year round. Schedules may be set or vary to meet the needs of the store.

Routine housekeeping including, for example, dusting, mopping, window cleaning, vacuuming, trash removal.

Physical Demands:

Frequent movement within the store to access various departments, areas, and/or products.

Ability to remain in a stationary position for extended periods.

Frequent lifting.

Occasional reaching, stooping, kneeling, crouching, and climbing ladders.

Benefits available include:

Get paid sooner! Daily Pay earned wage access is available to all store employees.

Employee Discount

Paid sick time (accrued based on time worked)

Eligibility to participate in a 401k (after the completion of 1000 hours worked in a 12 month period)

Commuter Benefits

COVID-19 Considerations :

Our stores comply with all applicable federal, state and local requirements and/or recommendations regarding social distancing and sanitizing. In accordance with individual campus requirements, positions may require confirmation of vaccination. The use of face masks throughout the day and while on campus may also be expected or required.

Qualifications

2+ years' experience in a retail setting preferred.

Candidates must be a minimum of 18 years of age to be considered for employment.

High school diploma/GED preferred.

Outstanding customer service skills to match customers to products that meet their needs.

Basic reading, writing and accounting skills required.

Excellent customer service and communication skills needed.

Strong interpersonal, communication, and problem solving skills.

Ability to work a flexible schedule including evenings, weekends, and holidays.

EEO Statement

Barnes & Noble College is an Equal Employment Opportunity and Affirmative Action Employer committed to diversity in the workplace. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.

Job Locations US-MS-HATTIESBURG

ID 2026-22358

Category Retail Sales Associate

Position Type Regular FT

Similar Jobs

Medical Instructor/Operator

Alaka'ina Foundation Family of Companies • Hattiesburg, MS • 3h ago

Hospital & Medical

Medical Instructor/Operator Location MS - Hattiesburg Job Code 13977 of openings 1 Apply Now ( https://phg.tbe.taleo.net/phg04/ats/careers/v2/applyRequisition?org=AKIMEKATECH&cws=43&rid=13977 ) The Alaka`ina Foun...

3h ago

Go to Apply

A Lineman - Overhead (AP)

Pike Corporation • Hattiesburg, MS • 7h ago

Position Overview: The Class A Lineman is a skilled position in the construction, maintenance and repair of electrical overhead distribution systems. This position works at various locations and may also be required to t...

7h ago

Go to Apply

Retail Sales Associate

Ollie's Bargain Outlet • Hattiesburg, MS • 1d ago

Retail & Hospitality

Description Join our team and live the Ollie-tude!: (Ollie's Core Values) BE A TEAM PLAYER- Associates are expected to be supportive and work together. BE CARING- How do I treat others with courtesy, dignity, and respect...

1d ago

Go to Apply

Retail Sales - Part Time

Lowe's • Hattiesburg, MS • 1d ago

Retail & Hospitality

Your Impact at Lowe's As a Customer Service Associate, you combine top-notch customer service skills with genuine care for people to help customers feel comfortable while shopping at Lowe's. This is an excellent role for...

1d ago

Go to Apply

Assistant Manager I

Family Dollar • Purvis, MS • 1d ago

Retail & Hospitality

We're seeking an Assistant Store Manager to join our team to help with store operations, customer service and team development. Duties include, but are not limited to, the following: Assist with store functions and day-t...

1d ago

Go to Apply

Manager, District Operations

WM • Hattiesburg, MS • 3d ago

Retail & Hospitality

Requires 2 years of Transportation Management experience. I. Job Summary Manages the day-to-day operations at a medium to large site. Route Managers and/or Senior Route Managers can report into this job. Establishes and...

3d ago

Go to Apply

After Hours RN- Heart of Hospice

UnitedHealth Group • Hattiesburg, MS • 4d ago

Hospital & Medical

Requisition number: 2356442 Job category: Nursing Explore opportunities with Heart of Hospice, a part of LHC Group, a leading post-acute care partner for hospitals, physicians and families nationwide. As members of the O...

4d ago

Go to Apply

Customer Service Representative

U-Haul • Hattiesburg, MS • 4d ago

Management & Administrative

Location: 918 Broadway Dr, Hattiesburg, Mississippi 39401 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Servi...

4d ago

Go to Apply

Registered Nurse (RN)

Help at Home • Lumberton, MS • 5d ago

Hospital & Medical

Help at Home is hiring TODAY in your community!? Now offering weekly pay! Help at Home and its affiliates are the nation's leading provider of high-quality care and support solutions. Our goal is to enable the highest le...

5d ago

Go to Apply

Assistant Manager

Flynn Pizza Hut • Hattiesburg, MS • 6d ago

Retail & Hospitality

Flynn Hut joined the Pizza Hut system in 2021. In 2023, we expanded internationally acquiring Pizza Hut's master franchisee in Australia with 260+ units. Today we are the largest Pizza Hut franchisee in the world with 12...

6d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)