Guest Services Specialist

BayCare Health System • United States, United States • 2w ago

At BayCare, we are proud to be one of the largest employers in the Tampa Bay area. Our network consists of 16 community-based hospitals, a long-term acute care facility, home health services, outpatient centers and thousands of physicians. With the support of more than 30,000 team members, we promote a forward-thinking philosophy that's built on a foundation of trust, dignity, respect, responsibility and clinical excellence.

Summary:

Deliver world class customer service and functions as the guests' liaison to all services within the designated BayCare Health System's hospital and the surrounding community. Must possess advanced computer skills and will become proficient in all the following, as required: reception, registration and check-in, visitor management, waiting room management, document management, environment of care and emergency response. This role is hospitality-focused and critical to support a positive experience for each guest.

Minimum Qualifications:

Other information:

Required specific skills include self-motivated team-player with 1-year of demonstrable success in a high stress, fast-paced work environment. Must successfully complete OLC training modules as assigned within 12 months. Required Experience is 1 year Related field and 2 years Customer Service.

Education:

Essential:

HS Graduate or Equivalent GED

Nonessential:

Associates Degree

Education specialization:

Nonessential:

Health Science

Education equivalent experience:

Essential:

Required - High School or Equivalent; Preferred - Associates - Health Sciences

Nonessential:

Required - High School or Equivalent; Preferred - Associates - Health Sciences

Facility:

BayCare Health System, Guest Services-SFBH

Location: South Florida Baptist Hospital

Status: Part Time, Exempt: No

Shift Hours: varies

Shift: Shift 4

Shift 1 = Days, 2 = Evenings, 3 = Nights, 4 = Varies

Weekend Work: Every

On Call: No

How often will this team member be working remotely? Never

Equal Opportunity Employer Veterans/Disabled

Position Guest Services Specialist

Location Plant City:South Florida Baptist | Business and Administrative | Part Time

Req ID 147320

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