Senior Manager, Global Legal Operations leads and manages the processes, systems, and strategy that support effective and efficient delivery of legal services across a global organization. This role oversees legal technology, records and vendor management, billing, knowledge management, and data analytics, while driving cross-functional initiatives to modernize and improve legal operations. The position manages and develops a team of legal operations professionals, ensuring strong management changes, stakeholder adoption, and consistent internal controls. Additionally, the role partners closely with Legal leadership and Finance to support budgeting, forecasting, and optimization of legal spending.
Why This Role Matters
Drives strategic efficiency and modernization of the global Legal function by leading legal technology, automation, knowledge management, and process improvements that transform how legal services are delivered and scaled.
Enables data-driven decision-making and financial discipline by overseeing budgeting, forecasting, billing, and analytics to optimize legal spend while delivering measurable value to the business.
Ensures consistency, compliance, and operational excellence through strong governance, vendor and records management, and standardized controls across global Legal operations.
Builds and empowers a high-performing Legal Operations team while partnering cross-functionally with Legal leaders, IT, Finance, and external vendors to support enterprise priorities and long-term strategy.
What You Will Do
Lead and optimize global Legal Operations, including legal technology, automation, records management, vendor management, and billing processes.
Manage and develop a team of legal operations professionals, providing guidance, training, and performance leadership.
Drive cross-functional, enterprise-level initiatives that transform legal service delivery through process improvement and change management.
Oversee knowledge management systems to ensure consistent access to legal resources and best practices across the organization.
Own legal financial management activities, including budgeting, forecasting, cost control, and value realization from legal spend.
Leverage data, reporting, and analytics to deliver actionable insights, improve decision-making, and align Legal Operations with business strategy.
What We're Looking For
Bachelor's degree in business, Technology, or a related field, with a master's degree preferred.
Extensive experience (10+ years) leading complex, cross-functional initiatives, including legal operations or comparable enterprise functions.
Demonstrated people leadership experience managing and developing teams, including legal or professional services roles.
Background working in or supporting a global business environment, with strong exposure to legal operations best practices and transformation efforts.
LI-MC2
Goodyear is one of the world's largest tire companies. It employs about 68,000 people and manufactures its products in 51 facilities in 19 countries around the world. Its two Innovation Centers in Akron, Ohio, and Colmar-Berg, Luxembourg, strive to develop state-of-the-art products and services that set the technology and performance standard for the industry. For more information about Goodyear and its products, go to Goodyear.com .
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At Goodyear, we make life's connections easier every day.
People around the world count on us to get them where they need to go, now and into the future. But our relentless pursuit of forward motion doesn't just keep the world moving. It shapes a workplace that celebrates our different talents, experiences, and culture. It inspires us to continue developing our skills and encourages our career moves all while keeping us focused on building a better future for our associates, our business, and the planet.
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