Regional Account Manager - North Plains

Craft-Bilt Mfg. Co. • Rockford, IL • 6d ago

Rockford, IL, USA | Base + Commission | 74,000-75,000 per year | Full Time

Our mission statement begins with you:

Enthusiastic Employees...Flawless Performance...Delighted Customers!

6+ Weeks of Paid Days Off in Year 1

Yes, you read that correctly. We just believe in a work-life balance. With 15 days of paid time off (PTO) and 16 paid holidays, you will have a total of 31 days off (6+ weeks) in your first full year with us.

But wait, there's more...

We add an extra 5 days of PTO in your second year for a total of 36 days off (7+ weeks). Almost two months of paid days off.

A little about Craft-Bilt:

We believe life is better outside. Fresh air and natural light aren't just enjoyable, they're essential for our mental and physical well-being. Who really wants to be stuck inside under fluorescent lights, breathing recycled air, when we could be outside making real connections with friends and neighbors?

We are a mid-sized, family-owned manufacturing company that brings America outside. At Craft-Bilt Manufacturing Company, we design and build high-quality, affordable home improvements that help homeowners make the most of their outdoor spaces.

Our products include retractable awnings, sunrooms, decking, and railings.

Important Requirement: This is a road warrior position. You must be comfortable traveling extensively and staying overnight Monday through Thursday each week to visit client sites and support customer needs in the field.

Salary: $75,000 annually plus commission. You will receive 2.5% commission on all sales growth above your annual baseline.

What You'll Do:

Serve as the lead point of contact for all customer account management matters

Build and maintain strong, long-lasting client relationships

Develop trusted relationships with key accounts, customer stakeholders, and executive sponsors

Ensure the timely and successful delivery of our solutions according to customer needs and objectives

Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders

Forecast and track key account metrics (e.g., sales results and client retention)

Identify opportunities to grow accounts through upselling and cross-selling

Resolve client issues and complaints quickly and effectively

What We're Looking For:

Proven work experience as an Account Manager, Key Account Manager, Sales Account Manager, or relevant role

Demonstrated ability to communicate, present, and influence effectively at all levels of an organization

Confidence in juggling priorities and switching gears quickly

Excellent listening, negotiation, and presentation skills

Strong verbal and written communication skills

Comfortable taking initiative and wearing multiple hats

Willingness and ability to travel overnight Monday through Thursday every week

Perks & Benefits:

Fully Paid Medical & Dental Insurance - Coverage for you and your eligible dependents

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