National Account Manager, eCommerce (Amazon 1P)

Church & Dwight Co., Inc. • United States, United States • 3w ago

A collective energy and ambition. A place where you can make a real difference.

We're a company that genuinely cares about our people, our products, our consumers and the environment.

Our unique, informal culture champions courage, determination and collaboration. Knowing we have an open and supportive team means each of us has the freedom to take responsibility and ownership. We have a shared passion to work hard, innovate and push boundaries.

United by the belief that when we strive for growth, anything is possible. While we might not be the largest company in our industry, we believe we can have the biggest impact because: Together We Have the Power to Win.

Job Summary

Church & Dwight is seeking a National Account Manager, eCommerce (Amazon 1P) to join our team. We are seeking an entrepreneurial, solutions-oriented sales professional who is passionate about recognizing and developing new business opportunities.

About the Role

The Amazon National Account Manager will serve as the main point of contact between Church & Dwight and our Amazon 1P business. This role is responsible for driving profitable growth through strategic account management, trade optimization, and collaborative partnerships. The successful candidate will lead the development and execution of account-specific strategies, ensuring operational excellence across all business functions.

The ideal candidate will possess extensive eCommerce knowledge and skills, as they will perform various tasks as a critical member of the sales team, focusing on business growth by partnering strategically with both internal and external stakeholders.

This position reports to the Amazon Team Leader, eCommerce, and will collaborate closely with the extended eCommerce team, including Revenue Growth Management, Digital Marketing, Sales Finance, Brand Marketing, Supply Chain, IT, and various contracted agencies.

Work Environment

Remote: This role is performed on a remote basis. Occasional attendance at in-person meetings required as business needs dictate.

Role Accountabilities and Responsibilities:

Attain annual sales, trade-spending, and net profit goals

Provide accurate and timely sales forecasts

Build strong cross functional relationships with account contacts and gain expert knowledge on the customer's go to market strategy.

Maintain regular reporting and forecasting activities. These objectives should be accomplished within, or below, all budgetary constraints.

Own all direct contact with retailer partners and address specific requests/requirements in a timely fashion

Negotiate all programming investment terms and contracts

Conduct regular business reviews on an as needed basis with all key stakeholders

Educate cross-functional members of CHD organization on key aspects of customer's business needs

Allocate trade budget to specific programs that drive the business and ensure trade spending is kept within budge

Collaborate with Digital Marketing, Brand, Shopper Marketing, etc. on key programs as needed

Assist eCommerce demand planning teams on forecast/production accuracy to drive 99% fill fate with customer

Work with eCommerce Brand Managers to develop on-line assortment/media strategies to drive profitable sales

Seek to continuously understand various retail partner's programs and align with CHD goals

Develop and execute plans and strategies that meet assigned sales and growth goals

Identify any relevant critical metrics, secure necessary data to measure and track accordingly

Understand all customer strategies/roadmaps, organization, operations, shoppers, capabilities and ways of working to win with the retailer.

Proactively communicate any competitive risks, opportunities and new product ideas back to corporate.

Skills and Competencies:

Proven ability to build and manage customer relationships

Highly organized with proven multi-tasking, follow-up ability, project management, and meet deadlines in a fast-paced environment

Self-driven, curious, independent problem solver with a strong work ethic and high energy

Effective communication skills, and presentation skills

Experience working with cross-functional teams

Digital and content management expertise

Proven ecommerce strategist

Track record of success in promoting product growth

Education and Experience:

BS/BA degree in general business, eCommerce, brand management, financial analysis, or marketing

2+ years of CPG field sales experience

Minimum of 2 years eCommerce experience preferred

Strong data, analytical, problem-solving, and presentation skills; strong experience with Excel and PowerPoint is required

Experience with development and execution of strategic business plans

Position requires individual to have a thorough understanding of business financials

Proven account management experience - Amazon experience preferred.

Ability to travel 20% or more if necessary

LI-Remote

Church & Dwight is proud to be an Equal Opportunity Employer/Veterans/Individuals with Disabilities.For more information on our company, our brands and our culture visit us at http://www.churchdwight.com/

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