Comcast Business offers a suite of Connectivity, Communications, Networking, Cybersecurity, Wireless, and Managed Solutions to help global organizations of all sizes prepare for what's next. Powered by the nation's largest Gig-speed broadband network and backed by 24/7 customer support, Comcast Business is the nation's largest technology provider to small businesses and one of the leading service providers to the Enterprise market. Comcast Business has been consistently recognized by industry analysts and associations as a leader and innovator, and one of the fastest growing providers of Ethernet services.
Job Summary
The Inside Partner Sales Manager (IPSM) is responsible for engaging, educating, and enabling Indirect Channel Partners and Technology Solutions Distributors (TSDs) to successfully position and sell Comcast Business solutions through the Trusted Advisor program. This role develops and executes strategies to drive growth across the Comcast Business portfolio through indirect distribution channels while managing and strengthening partner relationships in a remote environment.
As a trusted partner advocate, the IPSM drives revenue performance by ensuring channel partners are well equipped to deliver Comcast Business solutions to end user customers. This is a quota bearing, individual contributor role with no direct people management responsibilities.
This position is virtual and requires up to 25% national travel annually to support partner engagement and business development.
Job Description
Core Responsibilities
Drives incremental monthly sales as an inside sales resource to meet or exceed budget objectives with indirect channel partners in a given market or region who are sub agents of a master agent or direct agents/partners.
Remotely recruits, trains, and supports the partner community to position the entire suite of Comcast Business solutions.
Serves as liaison to assigned channel partners concerning any sales related issues and escalations.
Responsible for interacting with the local market leadership to discuss sales activities, sales strategies, and escalations in the region or division.
Works closely with Partner Sales Managers and Directors on market initiatives and partner recruitment events.
Exercises judgement and discretion in negotiating deal pricing with agents and partners.
Collaborates with internal teams such as sales engineering, finance, etc. to provide exceptional client service to the partner and the customer.
Educates partners on the Comcast Business portfolios and provides consultative guidance on solutions.
Serves as liaison to channel partners with regards to any sales related issues.
Ensures consistent completion of product install by partnering with regions relative to survey, order acceptance, construction process and post-sale process.
Provides accurate and detailed weekly forecast funnel via internal CRMs.
Consistent exercise of independent judgment and discretion in matters of significance.
Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
Preferred Qualifications
1 - 3 years of experience managing indirect channel partner sales relationships.
Keen knowledge of the telecommunications industry and I/P packet-switched technology.
Understanding of data, voice and video applications and Integrated Access Devices.
Comprehension of WAN, CPE and LAN architecture and topology.
Knowledgeable of the OSI mode l with emphasis on layer 2 & 3 technology and construction necessary for diverse builds.
Ability to build effective internal relationships with regional resources in order to support the partners.
Excellent oral and written communications skills.
Possess Technical Skills related to Commercial Applications (routers and networking desired).
Team player, able to handle ambiguity, anticipate and react to changes quickly (flexible with hours and duties).
Ability to quickly make decisions independently.
Up to 25% National travel annually.
Employees at all levels are expected to:
Understand our Operating Principles; make them the guidelines for how you do your job.
Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
Win as a team - make big things happen by working together and being open to new ideas.
Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
Drive results and growth.
Support a culture of inclusion in how you work and lead.
Do what's right for each other, our customers, investors and our communities.
Disclaimer:
This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.
Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law. Comcast will consider for employment applicants with arrest or conviction records in accordance with the requirements of applicable law, including the San Francisco Fair Chance Ordinance, the Los Angeles Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Please note that federal state, or local laws and regulations may restrict or prohibit Comcast from hiring individuals convicted of certain crimes. Additionally, an applicant's criminal history may have a direct, adverse, and negative relationship on the job duties of this position, which may result in the withdrawal of a conditional offer of employment.
Skills:
Customer Experience (CX); Business; Sales
Salary:
National Pay Range: $55,714.29 USD-$100,446.43 USD Illinois Pay Range: $59,196.43 USD - $88,392.86 USD Colorado Pay Range: $62,678.57 USD - $92,410.71 USD Hawaii Pay Range: $73,125.00 USD - $84,375.00 USD Washington DC Pay Range: $80,089.29 USD - $92,410.71 USD Maryland Pay Range: $66,160.71 USD - $92,410.71 USD Minnesota Pay Range: $62,678.57 USD - $84,375.00 USD New York Pay Range: $66,160.71 USD - $100,446.43 USD Washington Pay Range: $62,678.57 USD - $96,428.57 USD New Jersey Pay Range: $69,642.86 USD - $96,428.57 USD Vermont Pay Range: $66,160.71 USD - $80,357.14 USD Massachusetts Pay Range: $69,642.86 USD - $96,428.57 USD California Pay Range: $62,678.57 USD - $95,982.14
Comcast intends to offer the selected candidate base pay within this range, dependent on job-related, non-discriminatory factors such as experience. The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later.
Targeted Commission: $45,000.00
Our sales compensation programs offer the potential for significant upside above targeted earnings for those who overachieve their sales targets.
The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later.
Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary (https://jobs.comcast.com/benefits) on our careers site for more details.
Education
Bachelor's Degree
While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.
Relevant Work Experience
2-5 Years
Job Family Group: Sales
