Customer Care Representative

Aston Carter • Columbus, IN • 2h ago

Job Title: AdministratorJob Description

In this role, you will be responsible for processing dealer paperwork in compliance with customer service level agreements. You will also manage and update work orders using a third-party vendor system.

Responsibilities

Process and manage invoices for customers.

Utilize SAP to monitor work orders.

Maintain open communication with dealers through timely email responses.

Address dealer inquiries on rentals, invoices, quotes, and difficulties using the IVR system.

Collaborate with the Fleet Services team to resolve processing issues.

Generate and provide routine (daily and monthly) communications using SAP and Excel.

Distribute and maintain PM notifications for dealers.

Respond to client requests.

Load work orders in SAP for the billing department.

Communicate with dealers who are not compliant with contracted agreements.

Essential Skills

1+ year of administrative experience in the most recent role.

Proficiency in invoicing software (SAP, Oracle, etc.) and Microsoft Outlook, Excel, and Word.

Strong knowledge of Excel, including Pivot Tables and Formulas.

Prior invoicing experience.

Familiarity with processing purchase orders.

Additional Skills & Qualifications

Experience in administrative assistance.

Strong organizational and communication skills.

Work Environment

The work environment is a manufacturing facility that produces forklifts and industrial lift equipment. The individual will work 8 hours between 7 am and 5 pm, with a 1-hour lunch break. You will have your own cubical area. The role is hybrid, requiring in-office presence from Monday to Wednesday, with remote work on Thursday and Friday.

Job Type & Location

This is a Contract position based out of COLUMBUS, IN.

Pay and Benefits

The pay range for this position is $22.00 - $23.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: - Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a hybrid position in COLUMBUS,IN.

Application Deadline

This position is anticipated to close on Apr 24, 2026.

About Aston Carter:

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com (%20astoncarteraccommodation@astoncarter.com) for other accommodation options.

Similar Jobs

Senior Environmental Manager

State of Indiana • Edinburgh, IN • 18h ago

Management & Administrative

Senior Environmental Manager Date Posted: Apr 10, 2026 Requisition ID: 475161 Location: Edinburgh, IN, US, 46124 Work for Indiana Begin a fulfilling career with the State of Indiana by joining one of the largest employer...

18h ago

Go to Apply

Customer Invoicing Specialist

Aston Carter • Columbus, IN • 1d ago

Management & Administrative

Job Title: AdministratorJob Description In this role, you will be responsible for processing dealer paperwork in compliance with customer service level agreements. You will also manage and update work orders using a thir...

1d ago

Go to Apply

State Eligibility Consultant

State of Indiana • Franklin, IN • 2d ago

Management & Administrative

State Eligibility Consultant Date Posted: Apr 8, 2026 Requisition ID: 475769 Location: Franklin, IN, US, 46131 Work for Indiana Begin a fulfilling career with the State of Indiana by joining one of the largest employers...

2d ago

Go to Apply

Purchasing Administrator

State of Indiana • Seymour, IN • 2d ago

Management & Administrative

Purchasing Administrator Date Posted: Apr 8, 2026 Requisition ID: 475386 Location: Seymour, IN, US, 47274 Work for Indiana Begin a fulfilling career with the State of Indiana by joining one of the largest employers in th...

2d ago

Go to Apply

Family Case Manager

State of Indiana • Nashville, IN • 4d ago

Management & Administrative

Family Case Manager Date Posted: Apr 6, 2026 Requisition ID: 475185 Location: Nashville, IN, US, 47448 Work for Indiana Begin a fulfilling career with the State of Indiana by joining one of the largest employers in the s...

4d ago

Go to Apply

Customer Service Associate I

Dollar Tree • Brownstown, IN • 6d ago

Management & Administrative

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with questions and recommend...

6d ago

Go to Apply

Sales Manager (Part Time) - 24H210

Carter's/OshKosh • Edinburgh, IN • 1w ago

Management & Administrative

If you are a CURRENT Carter's employee, do not apply via this external application. Search "Browse Jobs" in Workday to apply internally. Love what you do. Carter's C areers. As a Part Time Sales Manager, you will be the...

1w ago

Go to Apply

State Eligibility Manager

State of Indiana • Columbus, IN • 1w ago

Management & Administrative

State Eligibility Manager Date Posted: Apr 2, 2026 Requisition ID: 475083 Location: Columbus, IN, US, 47203 Work for Indiana Begin a fulfilling career with the State of Indiana by joining one of the largest employers in...

1w ago

Go to Apply

Part Sales Manager - Full Time

AutoZone, Inc. • Seymour, IN • 1w ago

Management & Administrative

Job Description AutoZone's Store Management team drives store performance, fosters a productive team, and ensures exceptional customer service. Managers and MITs play a key leadership role, expected to Live The Pledge an...

1w ago

Go to Apply

Truck Service Advisor I

TravelCenters of America • Seymour, IN • 1w ago

Management & Administrative

There's never been a better time to join TravelCenters of America! For more than 50 years, millions of professional truck drivers and motorists have called our travel centers home, depending on us daily for fuel, food, t...

1w ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.