Banker

Think Mutual Bank • Rochester, MN • 2d ago

Think Bank has an exciting opportunity for someone passionate about helping customers meet their financial needs. In the Banker role, you will be empowered to help our customers make informed decisions about their financial needs by answering questions, assisting with transactions, opening and maintaining accounts, or directing them to an appropriate team member or business line representative. You will have the opportunity to interact with customers and expand their banking relationship with us. Collaborating closely with the branch team and support staff, you will ensure a seamless customer experience and provide customers with the best options that serve their particular needs. As a Banker, your daily job duties will consist of: Greeting customers making them feel welcome upon entering the branch Welcome customers to Think Bank by walking them through our account options, opening accounts for them, and explaining all the products and services available Consistently engaging in conversation with existing customers to understand their needs and recommend appropriate products and services Follow up with customers as appropriate to be sure their needs are met, and their experience is in our branch is outstanding Continually communicate with branch staff to create a collaborative environment and ensure an outstanding, seamless experience for the customers Processing transactions for customers to help them manage their finances Education and Experience Requirements: High School Diploma, GED, or equivalent required; Bachelor's degree preferred One year experience in customer service or retail environment; experience in banking preferred Schedule: This is a full-time position. The shifts will vary each day, and may include 7am-4pm, 8am-5pm, or 9am-6pm with rotating Saturdays from 8:45 AM - 12:45 PM. Compensation: $25.07/hour; non-exempt Benefits: The position is eligible for a full benefits package including: Health insurance with HSA contribution Dental insurance Vision insurance Up to 23 days of PTO annually Seven paid holidays Four weeks of paid family leave Up to 7.5% 401(k) employer match Tuition reimbursement Clothing allowance Think's open culture empowers employees to provide the best financial care to customers every single day. Our professional compensation plan is passionate about quality of business outcomes and helping customers achieve peace of mind. We are not focused on quantity, as compensation is not directly related to the number of accounts opened or volume produced. At Think Bank, we're focused on delivering on the promise of being a great place to work, and one of the ways we accomplish this is by creating an environment where all employees feel they have the opportunity to achieve their goals. We value our differences - in thought, style, culture, ethnicity, and experience - and understand that diversity and inclusion are good for business and make our company stronger. Think Mutual Bank is an Equal Opportunity Employer, M/F/Disability/Veteran

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