Customer Consultant I PT 20+

Alpine Bank • Grand Junction, CO • 5d ago

Description

General Purpose

The Customer Consultant I responds to customer inquiries via telephone. This is a part time (20+ hours per week) position.

Essential Duties/Responsibilities

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Regular and reliable attendance is required as an essential function of this position.

Answers the phones for the bank location.

Assists customers with routine account-related requests such as: funds transfers, stop payments, inquiries about checking and savings account transactions, inquiries about funds availability, and check verification requests by third parties.

Assists customers with general Online and Mobile Banking related requests such as: help with enrolling, utilizing Bill Pay, accessing eStatements, making deposits and utilizing the features.

Performs general maintenance of customer accounts such as address changes and check orders.

Researches and resolves customer problems, acts as the customer liaison between other bank departments when necessary.

Performs customer requested research, including printing statements and check copies.

Performs other duties as assigned.

Employees are held accountable for all duties of this job.

Job Qualifications

Knowledge, Skills, and Ability:

Skill in understanding customer needs and delivering unsurpassed customer service.

Understanding and application of banking compliance regulations.

Ability to rely on instructions and pre-established guidelines to perform the functions of the job.

Effectively manages one's time and resources to ensure that work is completed efficiently.

Strong verbal and written communication skills.

Knowledge of and comfortable using internet software.

Maintains confidentiality.

Education or Formal Training:

High School Diploma or General Education Diploma (GED) equivalent required.

Experience:

Previous customer service experience is preferred.

Working Conditions

Working Environment:

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

Physical Activities:

These are representative of those which must be met to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is regularly required to talk or hear. This is largely a sedentary role. Specific vision abilities required by this job include close vision, distance vision, color vision, and ability to adjust focus. Employee may have to lift up to 25 pounds.

Note:

This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job.

Starting Rate of Pay is from $18.00 to $23.00 per hour, depending on experience.

For an overview of our employee benefits please visit: Alpine Bank Careers Page

Position anticipated to close May 30, 2026, or until filled.

Equal Opportunity Employer/Protected Veterans/Individuals with DisabilitiesThis employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.

Individuals must be able to perform these duties with or without reasonable accommodations. Alpine Bank promotes a drug free workplace. Pre-employment drug testing and background check are required. We are an Equal Opportunity Employer. Females/Minority/Veterans/Disabled/Sexual Orientation/Gender Identity/Religion/National Origin. Member FDIC

Apply at: http://ipc.us/t/A2D50540E5354542.

Similar Jobs

CJSD CASE MANAGER I

Mesa County • Grand Junction, CO • 4d ago

Management & Administrative

Provides intensive, complex and professional level case management services to assigned clients in a criminal justice program; interviews clients; completes state mandated assessments; analyzes data from assessments and...

4d ago

Go to Apply

Customer Service Representative PT - Grand Junction

Alpine Bank • Grand Junction, CO • 5d ago

Management & Administrative

Description "What's it about?..." Remember the time another person put your happiness and wellbeing first? They listened to you. They understood. And then, they did everything they could to help you to be happier and bet...

5d ago

Go to Apply

Customer Consultant I

Alpine Bank • Grand Junction, CO • 5d ago

Management & Administrative

Description General Purpose The Customer Consultant I responds to customer inquiries via telephone. Essential Duties/Responsibilities Reasonable accommodations may be made to enable individuals with disabilities to perfo...

5d ago

Go to Apply

Admin Assistant 1 - Receptionist PM

Center For Independe • Grand Junction, CO • 5d ago

Management & Administrative

JOB DESCRIPTION Administrative Assistant I - Receptionist PM EMPLOYER INFORMATION Name: Center for Independence, Inc. Address: 740 Gunnison Ave., Grand Junction, CO 81501 Phone: 970-245-0315 Email: info@cfigj.org {rel="n...

5d ago

Go to Apply

Manager Area Operations & Safety

Rexel USA • Grand Junction, CO • 1w ago

Management & Administrative

559 Sandhill Lane, Grand Junction, CO Employment Type: Full-time Contract Type: US - Full Time Job Family: Supply Chain & Warehousing Experience Level (for career site): Experienced Professional Compensation: USD 80,...

1w ago

Go to Apply

Chief Information Officer

Alpine Bank • Grand Junction, CO • 1w ago

Management & Administrative

Description General Overview The Chief Information Officer (CIO) serves as a strategic business partner and member of the Senior Management Team, responsible for leading the development and execution of enterprise-wide t...

1w ago

Go to Apply

(USA) Exterior Services Technician

Walmart • Grand Junction, CO • 2w ago

Management & Administrative

Position Summary... What you'll do... Join Walmart as a Landscape Technician and be part of a team committed to excellence in both our workplace and the community we serve. Apply today to embark on a fulfilling career jo...

2w ago

Go to Apply

Part Sales Manager - Part Time

AutoZone, Inc. • Clifton, CO • 2w ago

Management & Administrative

Job Description AutoZone's Store Management team drives store performance, fosters a productive team, and ensures exceptional customer service. Managers and MITs play a key leadership role, expected to Live The Pledge an...

2w ago

Go to Apply

Customer Service Representative

U-Haul • Grand Junction, CO • 2w ago

Management & Administrative

Compensation Range: $15.16 to $17.25 Hourly Location: 2809 North Ave, Grand Junction, Colorado 81501 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivate...

2w ago

Go to Apply

Administrative Specialist

Mesa County • Grand Junction, CO • 2w ago

Management & Administrative

Performs administrative work involving data entry, case creation and closing, processing of law enforcement reports for discovery purposes and receptionist duties, including assisting others with inquiries, complaints an...

2w ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.