Customer Service Representative

Robert Half • Lebanon, IN • 2h ago

Description We are looking for a dedicated and detail-oriented Customer Service Representative to join our team on a contract with the possibility of becoming permanent. This role is based in Lebanon, Indiana, and offers a dynamic opportunity to support customers while collaborating with internal teams. If you thrive in fast-paced environments and have a passion for delivering exceptional service, we encourage you to apply.

Responsibilities:

Handle customer inquiries and service requests efficiently, ensuring timely and accurate communication with both internal teams and external customers.

Schedule and manage service appointments by creating detailed work orders in Salesforce.

Provide consistent updates to customers and internal stakeholders on the status of service requests.

Serve as a backup for departmental tasks, including scheduling and follow-up activities as needed.

Assist Crew Leaders in reviewing and processing non-billable work orders.

Maintain a foundational understanding of the machine tool industry and the products represented by the organization.

Perform various administrative and organizational tasks to support the department's operations. Requirements - 2-4 years of experience in customer service or a related industry role.

Previous experience in administrative tasks is highly desirable.

Proficiency in Microsoft Office applications, including Word and Excel.

Strong customer service and problem-solving abilities.

Effective verbal and written communication skills.

Ability to manage multiple tasks and meet deadlines in a fast-paced environment.

Strong critical thinking and decision-making skills.

Experience with call center operations, order entry, and handling inbound calls is a plus. TalentMatch®

Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use (https://www.roberthalf.com/us/en/terms) and Privacy Notice (https://www.roberthalf.com/us/en/privacy) .

Go to Apply

SAP Supply Chain Consultant - 6114061

Accenture • Carmel, IN • 2d ago

Management & Administrative

Accenture Flex offers you the flexibility of local fixed-duration project-based work powered by Accenture, a leading global professional services company. Accenture is consistently recognized on FORTUNE's 100 Best Compan...

2d ago

Go to Apply

Supply Chain and Operations Consulting - Logistics Manager - Transportation Management

Accenture • Carmel, IN • 2d ago

Management & Administrative

We Are:Supply Chain & Operations, and we move fast, think fast, and work fast. Our Fortune 500 clients require digital transformation in transportation and logistics, and we deliver solutions using SAP TMS to enhance...

2d ago

Go to Apply

State Eligibility Consultant

State of Indiana • Frankfort, IN • 3d ago

Management & Administrative

State Eligibility Consultant Date Posted: Apr 7, 2026 Requisition ID: 475594 Location: Frankfort, IN, US, 46041 Work for Indiana Begin a fulfilling career with the State of Indiana by joining one of the largest employers...

3d ago

Go to Apply

State Eligibility Consultant

State of Indiana • Lebanon, IN • 3d ago

Management & Administrative

State Eligibility Consultant Date Posted: Apr 7, 2026 Requisition ID: 475596 Location: Lebanon, IN, US, 46052 Work for Indiana Begin a fulfilling career with the State of Indiana by joining one of the largest employers i...

3d ago

Go to Apply

Correctional Officer

State of Indiana • Plainfield, IN • 3d ago

Management & Administrative

Correctional Officer Date Posted: Apr 7, 2026 Requisition ID: 475622 Location: Plainfield, IN, US, 46168 Work for Indiana Begin a fulfilling career with the State of Indiana by joining one of the largest employers in the...

3d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.