Medical Receptionist

U.S. Physical Therapy • Carrollton, TX • 3h ago

Company Description

Green Oaks Physical Therapy (GOPT) has provided exceptional outpatient orthopedic care in the DFW metroplex for twenty-five years! Founded by Physical Therapists in 2000, GOPT now has 17 locations, allowing us to serve the people in our communities with compassionate and competent care. We have an immediate need for a full-time Medical Receptionist.

The hourly pay rate is $14-$16 per hour, depending on experience.

Job Description

We are seeking a detail-oriented and compassionate Medical Receptionist to join our healthcare team in Grand Prairie, United States. As the first point of contact for our patients, you will play a vital role in creating a welcoming environment while ensuring the smooth and efficient operation of our front office. This position requires someone who is organized, customer-focused, and committed to delivering exceptional service while maintaining the highest standards of professionalism and confidentiality.

Greet patients with warmth and professionalism, providing exceptional customer service from arrival through departure

Coordinate patient flow from initial check-in through treatment and checkout, ensuring a seamless experience

Answer phones promptly and professionally, directing calls appropriately and managing patient inquiries with empathy and efficiency

Manage electronic scheduling systems to optimize appointment availability and minimize wait times

Perform accurate data entry and verify patient personal and financial information with meticulous attention to detail

Maintain organized and secure patient charts and electronic medical records in compliance with HIPAA regulations

Collect, post, and deposit patient payments while ensuring accurate financial record-keeping

Handle faxing, filing, and other administrative duties as needed to support clinical and administrative teams

Demonstrate flexibility and resilience in a fast-paced environment, multitasking effectively while maintaining composure

Collaborate with clinical and administrative staff to support overall organizational goals and patient satisfaction

Qualifications

High school diploma or equivalent

1+ years of medical front office experience (preferred)

Excellent telephone and customer service skills with strong interpersonal abilities

Proficiency in Microsoft Word and Excel; experience with medical software systems preferred

Strong attention to detail and excellent time management skills

Demonstrated ability to work collaboratively as part of a team with a positive and energetic attitude

Knowledge of HIPAA compliance and patient confidentiality requirements

Excellent written and verbal communication skills

Ability to multitask and prioritize effectively in a busy healthcare environment

Problem-solving skills and ability to handle challenging situations with empathy and professionalism

Availability and flexibility with work hours, including potential weekend or evening shifts

Organized approach to managing multiple responsibilities simultaneously

Commitment to maintaining a supportive and inclusive workplace environment

Additional Information

Green Oaks Physical Therapy values the well-being of our patients and our employees. We are committed to our patients' timely recovery and prevention of future impairments as well as the growth and success of our therapists. We accomplish this by carefully selecting compassionate, dedicated, and team-oriented staff. We are a team of therapist-owned outpatient physical therapy clinics specializing in general orthopedics and sports medicine, with 25 years of well-qualified therapy experience. Step inside any of our locations, and you'll feel a culture of care, professionalism, and human connection. If you are eager to learn and enjoy caring for patients from diagnosis through full recovery, we invite you to apply today!

We are proud to be an equal opportunity and affirmative action employer. We prohibit discrimination and harassment of any kind based on race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity, gender expression, age, veteran status, genetic information, disability, or other applicable legally protected characteristics. If you'd like to view a copy of the company's affirmative action plan or policy statement and/or if you would like to request an accommodation due to a disability, please contact us at careers@icims.com

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