Sales Operations Manager - Sales Business Partner

Wolters Kluwer • Hagerstown, MD • 2h ago

LOCATION: Hybrid - 8 days a month in the office (see locations on the posting)

OVERVIEW

As a Sales Operations Manager, you'll work as a trusted partner to assigned Segment Sales Leadership to lead data-led decision making and develop transformational initiatives that enhance the efficiency and quality of our sales operations. As part of the Global Sales Operations Team, this role is accountable for providing actionable insights which facilitate execution of the sales strategy and support the sales teams in maximizing revenue growth. This is done through developing best in class analytics, making actionable recommendations and proactively identifying opportunities for growth. Championing innovation and optimization, this role also serves as a SME and key advisor across initiatives and projects, working closely with cross-functional teams to drive design, implementation, and adoption of new tools

RESPONSIBILITIES

Lead sales analysis and intelligence efforts, delivering actionable insights and recommendations on performance against KPIs and business objectives.

Drive strong pipeline management and a disciplined forecasting cadence that incorporates both leading and lagging indicators.

Conduct deep analysis of sales metrics to uncover performance and productivity trends.

Provide essential reporting, analytics, and business intelligence to support strategic and operational initiatives.

Collaborate with Segment and Regional Sales VPs, Global Sales Operations, and Finance to ensure complete and accurate delivery of all sales planning components.

Equip Sales Leadership with insights and recommendations that accelerate new business growth, support retention and expansion, and strengthen revenue realization.

Independently manage, optimize, and execute end-to-end sales operations projects.

Offer expert guidance and ensure effective adoption and usage of sales tools and systems.

Proactively assess sales performance and productivity metrics to identify opportunities for growth and potential areas of risk; oversee data-integrity initiatives and ensure compliance.

Establish and maintain best-in-class sales operating rhythms and cadences.

Champion process improvements and operational efficiencies across the sales organization.

Contribute to cross-team initiatives that enhance overall sales operations effectiveness.

QUALIFICATIONS

Education: Bachelor's degree in relevant field; or equivalent experience

Experience:

5+ years in Sales Operations, Revenue Operations, or related roles

?Demonstrable experience in delivering advanced sales analysis and business intelligence to Sales Leaders

Skill in leading structured pipeline management and forecasting processes, applying leading and lagging indicators to improve accuracy and robustness

Strong communicator with the ability to craft clear, compelling insights and recommendations that influence senior sales leadership.

Adept at building collaborative, productive relationships with senior cross-functional stakeholders in complex, matrixed environments.

Proven ability to build automated, database-driven workflows and reduce spreadsheet dependence

Proficient in Salesforce, Power BI and experience working with sales analytics platforms, ensuring strong adoption, accurate data integrity, and effective system utilization.

Focused on driving process improvements that enhance operational efficiency and strengthen sales operating rhythms.

Highly organized, accountable, and willingness to move initiatives forward with precision and clarity.

TRAVEL: 10% travel to attend segment or team meetings

LI-Hybrid

Our Interview Practices

To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we're getting to know you-not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process.

Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process.

Compensation:

$107,500.00 - $188,400.00 USD

This role is eligible for Bonus.

Compensation range listed is based on primary location of the position. Actual base salary offer is influenced by a wide array of factors including but not limited to skills, experience and actual hiring location. Your recruiter can share more information about the specific offer for the job location during the hiring process.

Additional Information :

Wolters Kluwer offers a wide variety of competitive benefits and programs to help meet your needs and balance your work and personal life, including but not limited to: Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of our benefits are available upon request.

EQUAL EMPLOYMENT OPPORTUNITY Wolters Kluwer U. S. Corporation and all of its subsidiaries, divisions and customer/business units is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

Similar Jobs

Warehouse Inventory Clerk

Ryder System • Chambersburg, PA • 17h ago

Management & Administrative

Position Description Ryder is immediately hiring a Warehouse Inventory Clerks in Chambersburg, Pennsylvania Warehouse Positions Pay Weekly Hourly Pay $21.00 per hour Additional Pay: $1.50 per hour when working third shif...

17h ago

Go to Apply

Administrative Assistant

Thrivent Financial • Chambersburg, PA • 1d ago

Management & Administrative

Summary This position provides administrative support to Fusion Financial Group. This role is critical to our member experience and requires a friendly, upbeat demeanor. The incumbent supports the daily operations of the...

1d ago

Go to Apply

Regional Manager, Warehouse Operations

Saputo • Frederick, MD • 2d ago

Management & Administrative

At Saputo, we bring good to the table by making high-quality products, investing in our people, and supporting communities around the world . As a top 10 global dairy processor, we value contributions that matter and str...

2d ago

Go to Apply

Wireless Sales Manager - W2756

OSL Retail Services • Frederick, MD • 2d ago

Management & Administrative

Overview Wireless Manager Are you a dynamic leader with a passion for technology and a track record of driving sales excellence? Welcome to OSL, a vibrant leader in outsourced sales services, proudly partnering with Walm...

2d ago

Go to Apply

Armed Protective Security Officer - SSA

HANA INDUSTRIES • Frederick, MD • 2d ago

Management & Administrative

Armed Protective Security Officer - SSA FREDERICK, MD ( http://maps.google.com/maps?q=8999+BENNETT+CREEK+BOULEVARD+FREDERICK+MD+USA+21704 ) Apply Description Join Our Dynamic Team at HBC Management Services, Inc. Are you...

2d ago

Go to Apply

Customer Service Associate

Walgreens • Frederick, MD • 3d ago

Management & Administrative

Job Description: Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. Custome...

3d ago

Go to Apply

Customer Service Associate - Temporary

Walgreens • Frederick, MD • 3d ago

Management & Administrative

3d ago

Go to Apply

Administrative Assistant - Sales and Settlement

NVR • Frederick, MD • 3d ago

Management & Administrative

Administrative Assistant - Sales and Settlement Job Category Administration Market Location MD - Frederick/Western MD Location MD - Frederick Apply Now ( https://phg.tbe.taleo.net/phg01/ats/careers/v2/applyRequisition?or...

3d ago

Go to Apply

Security Officer Warehouse Access Control

Allied Universal • Hagerstown, MD • 4d ago

Management & Administrative

Allied Universal®, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you wil...

4d ago

Go to Apply

Sr. Operations Manager

Amazon • Hagerstown, MD • 5d ago

Management & Administrative

Description Our Sr. Operations Managers responsible for all budgetary, people development and operations objectives. The Sr. Operations Managers is responsible for all aspects of operation or functions at the site. Addit...

5d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.