Tufts Medicine is a leading integrated health system bringing together the best of academic and community health care to deliver exceptional, connected and accessible care experiences to consumers across Massachusetts. Comprised of Tufts Medical Center, Lowell General Hospital, Melrose/Wakefield Healthcare, an expansive home care network and a large clinically integrated physician network, Tufts Medicine has more than 15,000 dedicated employees and caregivers.
Why Join Us? At Tufts Medicine - Lowell General Hospital , we're more than a health system - we're a community of the brightest minds and the biggest hearts in healthcare. We combine academic innovation with compassion and community. Lowell General Hospital is a great place to work - with a family friendly culture, competitive salaries, and great benefits . If that excites you, then you belong with us.
Job Overview
This position ensures continuous, efficient, and smooth operation of the department. Involves being a clerk, receptionist, typist, and cognizant of customer service and time. Accomplishes these tasks, in part, by assisting callers, taking messages, managing the department's calendar, placing purchasing orders, and maintaining an up- to-date filing system Handles matters of a routine nature to conserve supervisor's time.
What We Offer
Competitive salaries & benefits that start on day one
403(b) retirement with company match
Tuition reimbursement
Free on-campus parking
Career growth opportunities
Guaranteed hours and set schedule ?
Location: Lowell General Hospital - 295 Varnum Avenue - Lowell, MA
Hours: 40 Hours - Day Shift: 7am-3:30pm or 8am-4:30pm, Monday-Friday - No weekends or holidays are required.
Job Description
Minimum Qualifications:
High School diploma or equivalent.
Two (2) years of related experience.
Preferred Qualifications:
Five (5) years of related experience.
Duties and Responsibilities: The duties and responsibilities listed below are intended to describe the general nature of work and are not intended to be an all-inclusive list. Other duties and responsibilities may be assigned.
Maintains established departmental policies and procedures, objectives, quality assurance program, safety, environmental and infection control standards.
Types correspondence, reports, memoranda, special projects, technical papers, and related material for department staff as requested. Takes and transcribes dictation of a highly confidential nature.
Schedules and coordinates meetings and facilities, which may include travel and lodging arrangements.
Receives, handles, and transfers phone calls and messages within the department promptly and courteously.
Greets visitors in a friendly, professional manner and direct to appropriate person/place.
Collects and gathers information needed for conferences, meetings, and reports.
Processes all incoming mail, open and date stamp, organize the schedule of Administrative Manager for action, follow-up, file for review.
Makes travel arrangements utilizing the hospital travel agent. Arranges flights, hotels and conferences as requested. Maintains appropriate documentation in accordance with established hospital policy and submits expenses for reimbursement.
Maintains office files through development of an organized and efficient filing system. Ensures that filing is maintained on a daily basis. Filing will also include maintaining a directory on the hospital network to minimize the need for paper filing.
Processes hospital forms including, but not limited to: employee action form, purchase requisition, request for payment, and petty cash. Ensures that appropriate documentation is attached to each form.
Maintains and orders office supplies as necessary.
Communicates equipment problems beyond the scope of departmental repair to Medical Engineering personnel.
Enhances professional growth and development through participation in educational programs, current literature, in-service meetings, and workshops.
Maintains confidentiality in all office matters.
Maintains collaborative, team relationships with peers and colleagues in order to effectively contribute to the working groups achievement of goals, and to help foster a positive work environment.
Monitors the unit cost and quality of departmental supplies purchased from outside vendors. Negotiates purchase agreements with vendors.
Attends meetings, as requested, and prepares meeting notes for distribution. Composes letters and memoranda from dictation, verbal direction or from knowledge of hospital policy and procedures.
Coordinates the assignment and set up of new staff, processing network request forms, passwords and ordering and setup of new equipment.
About Lowell General
For more than 125 years, Lowell General has served the Greater Lowell community with pride. We balance the first-rate care of a premier medical center with the warmth of a four-time Magnet®-recognized community hospital. As a member of our team, you'll join over 3,000 dedicated care providers to offer complete, connected care, when and where patients need it most.
Magnet Designation:
The American Nurses Credentialing Center (ANCC) honored Lowell General Hospital with Magnet Recognition for excellence in nursing care, our fourth designation achieved in March 2025! The Magnet Recognition Program recognizes healthcare organizations dedicated to nursing excellence, professionalism, and patient-focused care. It is the highest level of recognition an organization can receive for providing the very best quality in patient care. Only nine percent of hospitals in the United States have achieved Magnet status and fewer than one percent of hospitals have achieved a fourth consecutive Magnet designation.
At Tufts Medicine, we want every individual to feel valued for the skills and experience they bring. Our compensation philosophy is designed to offer fair, competitive pay that attracts, retains, and motivates highly talented individuals, while rewarding the important work you do every day.
The base pay ranges reflect the minimum qualifications for the role. Individual offers are determined using a comprehensive approach that considers relevant experience, certifications, education, skills, and internal equity to ensure compensation is fair, consistent, and aligned with our business goals.
Beyond base pay, Tufts Medicine provides a comprehensive Total Rewards package that supports your health, financial security, and career growth-one of the many ways we invest in you so you can thrive both at work and outside of it.
Pay Range :
$20.12 - $25.15
