Job Description
This position plays a critical role in developing, implementing, and maintaining standards that drive activity-based labor models. By establishing clear guidelines and processes, the Industrial Engineer Sr ensures that workforce strategies are aligned with operational needs, supporting efficient labor allocation and productivity improvements across Nordstrom Restaurants and Coffee Bars.
In this role, you will lead the design and evolution of labor modeling strategies-including labor standards, coverage requirements, operating hours, forecast and demand distribution-to support activity-based labor models, enable data-driven decision making, and drive continuous improvement in workforce planning and management. Your work will help ensure that labor is allocated based on specific activities, maximizing efficiency and effectiveness throughout the business.
This role is hybrid and?based?in Seattle, WA. Candidates must be available to work onsite at the Nordstrom corporate? headquarters ?a minimum of four days per week. ?
Key Responsibilities
Delivery of complex projects and solutions that support the Restaurant Division
Champion, influence, and lead standard work efforts at scale, with an emphasis on developing and maintaining standards that support activity-based labor models
Creation of requirements that form cohesive, iterative plans. Outline alternatives for process, equipment and system design, ensuring these requirements facilitate the adoption and effectiveness of activity-based labor standards
Work with cross-functional Business partners to deliver data driven processes and solutions
Use data to translate into continuous improvement ideas, cost/benefit analysis and change initiatives for large scope projects
Process obsessed, eliminate waste and optimize using continuous improvement methodology to lead and provide Restaurant and Coffee Bar solutions for current and future operators
Leadership
Strategically influence timing and rationale. Influence stakeholder expectations
Listen to effectively and assimilate multiple perspectives
Assist in enhancing department vision and strategies to support company goals and receives guidance from more senior leaders
Clearly communicate complex information and simply drive actions.
Communicate to diverse audiences so that information is credible, digestible and easily understood
Communicate using fact-based and relevant data
Build and deliver against plans across a single capability
Proficiently manage work execution through transparent communication, well-articulated written or oral formats for technical solutions
Facilitate team progress in driving solutions and making effective business decisions. Ability to command and influence rationale
Use collaboration and networking with other functions to understand and resolve problems
Problem Solving
Manage solution implementation of high impact, risk and complexity
Identify issues/changes and independently drives solutions
Identify others' communication styles and tailors message accordingly to achieve desired results consistently. Find ways to accomplish deliverables by enabling others
Overcome and resolve obstacles regardless of own team boundaries or size
Competencies
Strategic Mindset: Is aware of how own work connects to the broader organization's strategy; understands what actions to take to help the organization reach its goals .
Manages Complexity : Looks at complex issues from multiple angles; gains a sound understanding of the topic.
Decision Quality: Integrates analysis, experience, and other inputs to make effective decisions.
Communicates Effectively: Pays attention to others' input and perspectives; ask questions and summarizes input to confirm understanding; tailors communication content and style to the needs of others.
Qualifications
5-10 years of Industrial Engineering experience focused on Workforce management, labor modeling and planning in a Retail or Restaurant environment
Bachelor's degree in industrial and system engineering or equivalent preferred
Applies technical methods and discipline, business & customer expertise to recommend and devise efficient systems
Demonstrated track record of making recommendations that enable the business to achieve goals
Drives collaboration across teams and capabilities to ensure that the right people with the right knowledge and expertise are involved
Experience c ommunicat ing with senior leadership
We've got you covered...
Our employees are our most important asset and that's reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including:
Medical/Vision, Dental, Retirement and Paid Time Away
Life Insurance and Disability
Merchandise Discount and EAP Resources
A few more important points...
The job posting highlights the most critical responsibilities and requirements of the job. It's not all-inclusive. There may be additional duties, responsibilities and qualifications for this job.
For Los Angeles or San Francisco applicants: Nordstrom is required to inform you that we conduct background checks after conditional offer and consider qualified applicants with criminal histories in a manner consistent with legal requirements per Los Angeles, Cal. Muni. Code 189.04 and the San Francisco Fair Chance Ordinance. For additional state and location specific notices, please refer to the Legal Notices document within the FAQ section of the Nordstrom Careers site.
Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at www.nordstrom.com.
Please be mindful that there may be legal notices and requirements related to this job posting that are specific to your state. Review the Career Site FAQ's (https://careers.nordstrom.com/#/contact-us/faq) for relevant information and guidelines.
© 2022 Nordstrom, Inc
Current Nordstrom employees: To apply, log into Workday, click the Careers button and then click Find Jobs.
Nordstrom keeps job postings open for at least one day after the posting date.
Pay Range Details
The pay range(s) below has been provided in compliance with state specific laws. Pay ranges may be different for other locations. Pay offers are dependent on the location, as well as job-related knowledge, skills, and experience.
$102,500.00 - $170,500.00 Annual
This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Learn more in the Nordstrom Benefits Overview by copying and pasting the following URL into your browser: https://careers.nordstrom.com/pdfs/Ben\Overview\17-19.pdf
About Us
We're a fast-moving fashion company that started as a shoe store in 1901. This heritage of service is the foundation we're building on as we provide convenience and true connection for our customers. We empower our people to be innovative, creative and focused on providing the best service to our customers. Through it all, we remain committed to leaving the world better than we found it.
Whether you're a genius engineer, a phenomenal salesperson or a supply chain pro, we invite you to bring your unique talents and join our team. We reward great work, promote from within and celebrate diversity.
CUSTOMER OBSESSEDWe strive to know our customers better than anyone else. We listen, anticipate, build trust and move with speed to deliver on their needs.
OWNERS AT HEARTWe treat every interaction as an opportunity to make an impact and deliver excellence.
CURIOUS AND EVER CHANGINGWe approach problems with curiosity and create solutions. We unlock potential to be bold, think big and inspire innovation.
HERE TO WINWe're committed to delivering results, both today and tomorrow. We win as a team by supporting and challenging one another to be better every day.
WE EXTEND OURSELVESWe treat each other with respect and kindness. We do the small things that make a big difference. We create a welcoming environment, helping people feel connected, valued and part of one community.
Come on! Join us!
