Embedded Banking Support Analyst

Dickinson Financial Corporation • Kansas City, MO • 2h ago

Summary

The Embedded Banking Support Analyst is a key member of the Product Support team, reporting to the Manager of Business Solutions. This role is responsible for managing fintech support, coordinating issue resolution, and ensuring the smooth operation and compliance of applications and processes that support fintech partners. The ideal candidate will be highly collaborative, detail-oriented, and skilled in communication, analysis, and project management.

Responsibilities

Technical Support and Coordination

Manage fintech support independently and within cross-functional teams.

Coordinate and communicate root cause analysis of process and application errors, developing and implementing plans to address systemic causes.

Provide support for fintech applications, ensuring successful integration and reconciliation for each onboarded fintech partner.

Collaborate with business unit partners and IT associates to prioritize and deliver on fintech service requests.

Act as a project leads to planning and execution of various projects as needed.

Documentation and Continuous Improvement

Create and maintain documentation for fintech business, technical, and support processes.

Conduct routine reviews of business and support processes to ensure alignment with organizational and partnership goals.

Engage in continuous improvement activities to enhance efficiency and effectiveness of support processes.

Compliance and Communication

Engage stakeholders to ensure compliance with all regulatory, legal, and organizational requirements.

Leverage strong communication skills to interact effectively with internal stakeholders and external partners, including the ability to influence stakeholders at all levels.

Client Experience and Flexibility

Ensure positive client experience by working flexible hours as needed, including evenings and weekends.

Protect client and bank information confidentiality and adhere to company policies.

Communicate and uphold the company's mission, vision, and values (Pillars of Success).

Training and Additional Duties

Complete monthly training to maintain knowledge of regulatory requirements, policies, and procedures.

Perform additional duties as assigned.

Work Environment and Expectations:

Regular attendance at the assigned worksite or remote location during working hours.

Flexibility to work extended hours as needed to support business needs.

Compensation & Benefits (for HR USE ONLY)

The Embedded Banking Support Analyst position pays a minimum of $75,000.

Full-time associates are eligible for our benefits package:

Medical

Dental

Vision

401(k) plan

Company paid life insurance

Short and Long-term disability insurance

Company paid vacation, paid leave and holidays

This position will remain open until a qualified applicant is hired.

Skills

Strong verbal and written business communication skills.

Basic business analysis and project management skills (preferred).

Education and Experience

Bachelor's degree or equivalent experience in accounting, business administration, computer science, or a related field.

Familiarity with financial products, services, and/or banking operations.

Experience with accounting and bank compliance applications (preferred).

Familiarity with IT Service Management principles or willingness to learn (preferred).

Physical Requirements

The work environment is typical of a standard office or retail banking setting. The position is sedentary, involving sitting most of the workday; however, the position will involve moving about the workspace to reach entrances/exits, restrooms, conference rooms, or other areas within the work environment. Reaching may be required involving the ability to move arms in any direction. Office equipment, such as a computer and telephone, will be used requiring the ability to manipulate a keyboard, mouse, and/or keypad. The ability to decipher a computer screen or written documents is necessary. The ability to express or exchange ideas; impart information to clients, coworkers, or the public; or to convey detailed or important instructions; is required. The ability to receive and understand detailed information shared through oral or written communication is required

Equal Opportunity Employer/Disabled/Veterans

Academy Bank and Armed Forces Bank provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, national origin, protected veteran status, disability. Academy Bank and Armed Forces Bank provides affirmative action data on protected veteran status or disability. If you need an accommodation for any part of the employment process, please email humanresources@dfckc.com

Similar Jobs

Payments Banking Consultant

Accenture • Overland Park, KS • 2h ago

Finance, Accounting & Banking

Accenture is a leading global professional services company that helps the world's leading businesses, governments, and other organizations build their digital core, optimize their operations, accelerate revenue growth,...

2h ago

Go to Apply

Accountant

Small Business Administration • Kansas City, MO • 5h ago

Finance, Accounting & Banking

Summary This position is located in the Small Business Administration, OPPCFO, Accounting Liaison, QA and Financial Reporting Division in Kansas City, MO. The imcumbent serves as an expert to accountants, financial speci...

5h ago

Go to Apply

Accounts Receivable Specialist

Robert Half • Kansas City, MO • 6h ago

Finance, Accounting & Banking

Description We are looking for a detail-oriented Accounts Receivable Specialist to join our team in Kansas City, Missouri, for a Contract to potential long-term position. In this role, you will play a key part in managin...

6h ago

Go to Apply

Accountant/Bookkeeper

Aston Carter • Olathe, KS • 6h ago

Finance, Accounting & Banking

Aston Carter is partnering with a rapidly growing construction company in the Olathe area that is seeking an experienced Accountant/Bookkeeper to join their team. Construction accounting experience is highly preferred, a...

6h ago

Go to Apply

Entry Level Accountant

Robert Half • Kansas City, MO • 20h ago

Finance, Accounting & Banking

Description We are looking for a detail-oriented Entry Level Accountant to join our team on a contract basis in Kansas City, Missouri. In this role, you will support essential accounting functions, including accounts pay...

20h ago

Go to Apply

Tactical Bank Security Officer

GardaWorld • Kansas City, MO • 1d ago

Finance, Accounting & Banking

GardaWorld Security Services is Now Hiring a Tactical Security Ambassador! Ready to suit up as a Tactical Security Guard? What matters most in a role like this is your ability to read the environment, anticipate risk, an...

1d ago

Go to Apply

ACCOUNTING ASSISTANT (FULL TIME)

Compass Group, North America • Lenexa, KS • 1d ago

Finance, Accounting & Banking

Fresh & Ready Foods We are hiring immediately for a full time ACCOUNTING ASSISTANT position. Location : Fresh & Ready Food Group Kansas - 9759 Commerce Parkway, Lenexa, KS 66219. Note: online applications accepte...

1d ago

Go to Apply

Personal Banker

Great Southern Bank • Overland Park, KS • 2d ago

Finance, Accounting & Banking

This job was posted by https://www.kansasworks.com : For more information, please see: https://www.kansasworks.com/jobs/13537730 [Come be a part of something greater! Great Southern Bank is committed to fostering an envi...

2d ago

Go to Apply

Part Time (30 Hours) Associate Banker, Lees Summit Hwy 291 Branch, Lees Summit, MO

JPMorgan Chase • Lees Summit, MO • 3d ago

Finance, Accounting & Banking

At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood. We build lasting relationships by doing the right thing, exceeding expect...

3d ago

Go to Apply

Sr. Accountant

Robert Half • Independence, MO • 4d ago

Finance, Accounting & Banking

Description We are looking for an experienced Senior Accountant to join our clients team in Kansas City, Missouri on the east side! This role offers an exciting opportunity to handle complex accounting tasks, contribute...

4d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.