This position is responsible for ensuring efficient operation for general office tasks and administrative duties for outpatient behavioral health. Responsible for confidential and time sensitive material. Familiar with a variety of the behavioral health concepts to help organize clinician and provider schedules. Effectively communicates via phone and email ensuring that all Administrative Assistant duties are completed accurately and delivered with high quality and in a timely manner.
1.Completes all tasks related to patient registration in electronic medical record including checking in patients for treatment, provide additional documentation required for patient appointments.
Schedules patients according to clinician/provider follow up timeline and availability.
Assists with editing scheduling templates for clinicians/providers.
Answers telephone calls in appropriate manner and responses according to requested need.
Greet patients and make them feel comfortable, both in person and over the phone
Provides general information to individuals calling.
Takes inventory and orders office supplies.
Informs Business Office Supervisor of any barriers related to workflow.
Provides general support to visitors and provides information by answering questions and requests.
Monitor and order office supplies, ensuring adequate inventory for daily operations
Performs other related duties as assigned.
Completes all mandatory AHS trainings and competencies as assigned
High School diploma/GED required, Bachelor's degree preferred
Minimum of 1-2 years of administrative support experience, preferably in a healthcare or
behavioral health setting
Experience with Electronic Health Records (EHR) systems preferred
Bilingual a plus
Competencies -
Requires critical thinking skills, decisive judgment, and the ability to work with minimal supervision.
Excellent communications skills
Excellent time management skills and the ability to prioritize work
Strong organizational skills with the ability to multi-task
Good working knowledge of Microsoft Office Suite including Word and Excel, and Microsoft Teams.
Ability to read and interpret documents.
Ability to work independently.
Upholds professional ethical standards, maintains appropriate boundaries and therapeutic relationships
At Atlantic Health System, our promise to our communities is; Anyone who enters one of our facilities, will receive the highest quality care delivered at the right time, at the right place, and at the right cost. This commitment is also echoed in the respect, development and opportunities we give to our more than 20,000 team members. Headquartered in Morristown, New Jersey, we are one of the leading non-profit health care systems in the nation. Our facilities and sites of care include:
Morristown Medical Center, Morristown, NJ
Overlook Medical Center, Summit, NJ
Newton Medical Center, Newton, NJ
Chilton Medical Center, Pompton Plains, NJ
Hackettstown Medical Center, Hackettstown, NJ
Goryeb Children's Hospital, Morristown, NJ
CentraState Healthcare System, Freehold, NJ
Atlantic Home Care and Hospice
Atlantic Mobile Health
Atlantic Rehabilitation
We also have more than 900 community-based healthcare providers affiliated through Atlantic Medical Group. Atlantic Accountable Care Organization is one of the largest ACOs in the nation, and we are a member of AllSpire Health Partners.
We have received awards and recognition for the services we have provided to our patients, team members and communities. Below are just a few of our accolades:
100 Best Companies to Work For ® and FORTUNE® magazine for 15 years
Best Places to Work in Healthcare - Modern Healthcare
150 Top Places to work in Healthcare - Becker's Healthcare
100 Accountable Care Organizations to Know - Becker's Hospital Review
Best Employers for Workers over 50 - AARP
Gold-Level "Well Workplace": Wellness Council of America (WELCOA)
One of the 100 Best Workplaces for "Millennials" Great Place to Work® and FORTUNE® magazine
One of the 20 Best Workplaces in Health Care: Great Place to Work® and FORTUNE® magazine
Official Health Care Partner of the New York Jets
NJ Sustainable Business
Named one of America's 50 Best Hospitals by Healthgrades, a World's Best Hospital by Newsweek and recognized as a Best Regional Hospital in the NY Metro area by U.S. News & World Report.
Our Atlantic Neuroscience Institute is the region's leader in neuroscience care. A hub for the New Jersey Stroke Network, we offer a broad range of advanced neurological, neurosurgical and neurodiagnostic services. We are also certified as a Level IV Epilepsy Center and home to the Gerald J. Glasser Brain Tumor Center, where more brain tumor surgeries are performed than anywhere else in New Jersey. Our CyberKnife® program is the largest and most experienced in the state. We also have a satellite emergency department in Union, NJ, which treats about 40,000 emergency cases each year.
Committed to providing exceptional care, Overlook Medical Center has achieved the prestigious Magnet® recognition. This designation from the American Nurses Credentialing Center is the highest national honor for nursing excellence. What's more, Overlook Medical Center has advanced certification from The Joint Commission for perinatal care and is designated an Advanced Comprehensive Stroke Center. Additional Joint Commission-certified services include behavioral health care, spine surgery, wound care, and primary care medical home (PCMH).
Atlantic Health System offers a competitive and comprehensive Total Rewards package that supports the health, financial security, and well-being of all team members. Offerings vary based on role level (Team Member, Director, Executive). Below is a general summary, with role-specific enhancements highlighted:
Team Member Benefits
Medical, Dental, Vision, Prescription Coverage (22.5 hours per week or above for full-time and part-time team members)
Life & AD&D Insurance.
Short-Term and Long-Term Disability (with options to supplement)
403(b) Retirement Plan: Employer match, additional non-elective contribution
PTO & Paid Sick Leave
Tuition Assistance, Advancement & Academic Advising
Parental, Adoption, Surrogacy Leave
Backup and On-Site Childcare
Well-Being Rewards
Employee Assistance Program (EAP)
Fertility Benefits, Healthy Pregnancy Program
Flexible Spending & Commuter Accounts
Pet, Home & Auto, Identity Theft and Legal Insurance
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Note: In Compliance with the NJ Pay Transparency Act (effective Sunday, June 1, 2025), all job postings will include the hourly wage or salary (or a range), as well as this summary of benefits. Final compensation and benefit eligibility may vary by role and employment status and will be confirmed at the time of offer.
EEO STATEMENT
Atlantic Health System, Inc. is an equal employment opportunity employer and federal contractor or subcontractor and therefore abides by applicable laws to protect applicants and employees from discrimination in hiring, promotion, discharge, pay, fringe benefits, job training, classification, referral, and other aspects of employment, on the basis of race, color, religion, sex (including pregnancy, gender identity and sexual orientation), national origin, citizenship status, disability, age, genetics, or veteran status.
