Customer Service Associate

Walgreens • Marquette, MI • 1w ago

Job Description:

Models and delivers a distinctive and delightful customer experience.

Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.

Customer Experience

Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).

Operations

Provides customers with courteous, friendly, fast, and efficient service.

Recommends items for sale to customer and recommends trade-up and/or companion items.

Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.

Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.

Implements Company asset protection procedures to identify and minimize profit loss.

Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).

Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.

Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.

Has working knowledge of store systems and store equipment.

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.

Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).

Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.

Complies with all company policies and procedures; maintains respectful relationships with coworkers.

Completes special assignments and other tasks as assigned.

Training & Personal Development

Attends training and completes PPLs requested by Manager or assigned by corporate.

Job ID: 1785567BR

Title: Customer Service Associate

Company Indicator: Walgreens

Employment Type: Full-time

Job Function: Retail

Full Store Address: 1115 W WASHINGTON ST,MARQUETTE,MI,49855

Full District Office Address: 1115 W WASHINGTON ST,MARQUETTE,MI,49855-04001-12776-S

External Basic Qualifications:

Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

Requires willingness to work flexible schedule, including evenings and weekend hours

Preferred Qualifications:

Prefer six months of experience in a retail environment.

Prefer to have prior work experience with Walgreens.

Prefer to be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

Requires willingness to work flexible schedule, including evenings and weekend hours.

We will consider employment of qualified applicants with arrest and conviction records.

An Equal Opportunity Employer, including disability/veterans.

The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits

Shift:

Store: 12776-MARQUETTE MI

Pay Type: Hourly

Start Rate: 15

Max Rate: 17.5

Similar Jobs

Principal Account Clerk

Northern Michigan University • Marquette, MI • 1w ago

Management & Administrative

Position Title: Principal Account Clerk Department: Biology Term of Assignment: Continuing Term End Date, If Applicable: FLSA Status: Non-Exempt = overtime eligible Work Schedule: Traditionally Monday-Friday, 8:00 am-5:0...

1w ago

Go to Apply

Customer Experience Specialist - Full Time (40 Hrs/Wk)

IncredibleBank • Marquette, MI • 3w ago

Management & Administrative

Customer Experience Specialist - Full Time (40 Hrs/Wk) Location: 1140 West Washington Street, Marquette, MI, 49855, United States Employee Type: FT Regular Non-Exempt Contact Information Name: brittney bierman Email: bbi...

3w ago

Go to Apply

Wireless Retail Sales Associate W2079

OSL Retail Services • Marquette, MI • 13h ago

Retail & Hospitality

Overview Ready to unlock unlimited earning potential?You will have unlimited earning potential with $14.00/hour base pay and uncapped commission!Employees earn $17.00/hour just hitting minimum expectations and top perfor...

13h ago

Go to Apply

Truck Driver (Class B CDL)

Vollwerth & Co. • Marquette, MI • 2d ago

Trucking & Construction

Vollwerth & Co. is seeking a dependable and safety-focused Truck Driver (Class B CDL) to join our team based in Hancock, Michigan. In this role, you will be responsible for delivering our products to customers across...

2d ago

Go to Apply

Industrial Electrician

Cleveland-Cliffs Inc. • Ishpeming, MI • 4d ago

Legal & Paralegal

Location: Ishpeming, MI Cleveland-Cliffs has immediate openings forIndustrial Electricians at our Tilden Mine operations located in Ishpeming, Michigan. Industrial Electricians are responsible for inspecting, repairing,...

4d ago

Go to Apply

Warehouse Part Time Days

Lowe's • Marquette, MI • 6d ago

Manufacturing & Warehouse

Your Impact at Lowe's As a Receiver/Stocker, you help keep the store clean, safe, and ready for customers by accurately receiving freight, stocking shelves, and organizing merchandise and top stock. You'll unload deliver...

6d ago

Go to Apply

Legal Assistant (Office Automation)

Executive Office for U.S. Attorneys and the Office of the U.S. Attorneys • Marquette, MI • 1w ago

Legal & Paralegal

Summary For more information on the Department of Justice and the United States Attorneys' Offices, visit http://www.justice.gov/usao/. As needed, additional positions may be filled using this announcement. This position...

1w ago

Go to Apply

Legal Assistant (Office Automation)

Executive Office for U.S. Attorneys and the Office of the U.S. Attorneys • Marquette, MI • 1w ago

Legal & Paralegal

1w ago

Go to Apply

Finance Director

Lake Superior Life Care & Hospice • Marquette, MI • 1w ago

Finance, Accounting & Banking

Company Overview Lake Superior Hospice is a dedicated nonprofit organization committed to providing compassionate end-of-life care to our community since 1979. We value integrity, compassion, and excellence in serving Ma...

1w ago

Go to Apply

Entry Level Construction

WeatherWize LLC • Marquette, MI • 1w ago

Trucking & Construction

Apprentice Weatherwize Log Home Professionals Michigan (Upper Peninsula) | Travel Required Are you someone who loves to work hard and play hard? Do you thrive in a dynamic, outdoor-oriented environment where you can put...

1w ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)