Customer Service Associate

Walgreens • Quincy, MA • 1h ago

Job Description:

Models and delivers a distinctive and delightful customer experience.

Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.

Customer Experience

Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).

Operations

Provides customers with courteous, friendly, fast, and efficient service.

Recommends items for sale to customer and recommends trade-up and/or companion items.

Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.

Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.

Implements Company asset protection procedures to identify and minimize profit loss.

Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).

Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.

Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.

Has working knowledge of store systems and store equipment.

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.

Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).

Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.

Complies with all company policies and procedures; maintains respectful relationships with coworkers.

Completes special assignments and other tasks as assigned.

Training & Personal Development

Attends training and completes PPLs requested by Manager or assigned by corporate.

Job ID: 1785775BR

Title: Customer Service Associate

Company Indicator: Walgreens

Employment Type: Part-time

Job Function: Retail

Full Store Address: 550 ADAMS ST,STE 6,QUINCY,MA,02169

Full District Office Address: 550 ADAMS ST,STE 6,QUINCY,MA,02169-01300-02759-S

External Basic Qualifications:

Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

Requires willingness to work flexible schedule, including evenings and weekend hours

Preferred Qualifications:

Prefer six months of experience in a retail environment.

Prefer to have prior work experience with Walgreens.

Prefer to be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

Requires willingness to work flexible schedule, including evenings and weekend hours.

We will consider employment of qualified applicants with arrest and conviction records.

An Equal Opportunity Employer, including disability/veterans.

The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits

Shift:

Store: 02759-QUINCY MA

Pay Type: Hourly

Start Rate: 16

Max Rate: 18

Similar Jobs

Security Officer State Site

Allied Universal • Boston, MA • 2min ago

Management & Administrative

Allied Universal®, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you wil...

2min ago

Go to Apply

Customer Service Associate

Walgreens • Boston, MA • 1h ago

Management & Administrative

Job Description: Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. Custome...

1h ago

Go to Apply

Inside Customer Account Manager

Kelly Services • Norwood, MA • 2h ago

Management & Administrative

Inside Customer Account Manager Temp-to-Hire or Direct Hire Foxborough, MA $55-65k *Position is fully onsite *Company is currently located in Norwood but moving to Foxborough in May 2026 Kelly is seeking an Inside Custom...

2h ago

Go to Apply

Channel Sales Manager

Fujifilm • Boston, MA • 3h ago

Management & Administrative

Position Overview The purpose of this role is to achieve sales goals while creating an ongoing, mutually profitable relationship with Channel partners that significantly contributes to the achievement of the business goa...

3h ago

Go to Apply

Territory Sales Manager

ManpowerGroup • Wilmington, MA • 3h ago

Management & Administrative

Our client, a leading industrial equipment and solutions provider , is seeking a Territory Sales Manager to join their team. As a Territory Sales Manager, you will be part of the Sales Department supporting regional cust...

3h ago

Go to Apply

Part Sales Manager - Full Time

AutoZone, Inc. • Salem, MA • 3h ago

Management & Administrative

Job Description AutoZone's Store Management team drives store performance, fosters a productive team, and ensures exceptional customer service. Managers and MITs play a key leadership role, expected to Live The Pledge an...

3h ago

Go to Apply

Sr. Executive Administrative Assistant

J&J Family of Companies • Raynham, MA • 6h ago

Management & Administrative

At Johnson & Johnson,?we believe health is everything. Our strength in healthcare innovation empowers us to build a?world where complex diseases are prevented, treated, and cured,?where treatments are smarter and les...

6h ago

Go to Apply

Faculty Administrative Assistant 2

Massachusetts Institute of Technology • Cambridge, MA • 6h ago

Management & Administrative

Faculty Administrative Assistant 2 Job Number: 25616 Functional Area: Administration Department: Koch Inst - Integrative Cancer Research School Area: VP Research Pay Range Minimum: $27.00 Pay Range Maximum: $32.90 Employ...

6h ago

Go to Apply

Senior Administrative Assistant

FM • Norwood, MA • 6h ago

Management & Administrative

Established nearly two centuries ago, FM is a leading mutual insurance company whose capital, scientific research capability and engineering expertise are solely dedicated to property risk management and the resilience o...

6h ago

Go to Apply

Customer Experience Specialist

Actalent • Franklin, MA • 7h ago

Management & Administrative

Customer Service RepresentativeJob Overview We are seeking a detail-oriented and customer-focused Customer Service Representative to support sales operations in a fast-paced, ISO-certified environment. This role is respo...

7h ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.