Medical Front Desk Specialist

Robert Half • Davenport, IA • 4d ago

Description

We are hiring a dependable, professional Medical Front Desk Associate to support a fast-paced surgical practice. This role is full-time with weekday hours that may fluctuate based on the clinic's calendar. The ideal candidate is flexible, patient-focused, and comfortable adapting to daily and weekly schedule changes.

Schedule at a Glance

Monday-Friday availability required

Start times can be as early as 5:15 a.m. (7 a.m. is most common)

End times may be up to 4 p.m.

Shifts could flex across 4-6-8 hours/day

Some days you may be flexed off when census is low

Shared flexibility: The manager supports the team in swapping preferred start times and alternating who takes the early opener shift each week.

Key Responsibilities

Welcome and check in patients in a warm, professional manner

Manage patient intake, registration, and appointment workflows

Answer, route, and document incoming phone calls

Verify patient information and assist with administrative tasks

Maintain confidentiality and follow HIPAA compliance standards

Provide general support to clinical and surgical teams

Why This Role May Be a Great Fit

Weekday-only schedule (no weekends or holidays)

Opportunity to gain hands-on experience in a respected surgical practice

Collaborative team environment where scheduling preferences are shared openly

Potential for the role to become full-time permanent based on performance and clinic needs

Requirements

Qualifications

Prior medical front desk or healthcare administrative experience preferred, although not required, most important is ability to contribute to great patient experience

Strong communication and customer service skills

Dependable, punctual, and adaptable to changing daily needs

Comfortable with early start times and variable weekly hours

Ability to multitask and stay calm in a fast-paced clinical environment

TalentMatch®

Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use (https://www.roberthalf.com/us/en/terms) and Privacy Notice (https://www.roberthalf.com/us/en/privacy) .

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