Job Description
Retail Territory Manager
The role of the Retail Territory Manager (RTM) is to enhance world class Direct Store Delivery (DSD) and Mondelez DSD execution for a set of identified customers at the retail level in a geographic based territory. The primary responsibility of the RTM is to drive Mondelez brand growth by generating new sales within the defined territory while ensuring the execution of sales objective and priorities across all customers and providing direction to the retail execution team, primarily Full-Time (FT) and Part-Time (PT) Sales Service Representatives (SSRs), through various communication tools. RTM focus will be to sell business-building, in-store merchandising programs to key store personnel through effective planning, relationship building, and usage of consumer and sales data. Each RTM will develop a specific store call/visit cadence dictated by revenue and geography to build relationships, address executional opportunities, and strategically sell into these identified stores. Given the impact of territory to total sales team, the employee will work with local sales leadership to develop strategic territory business plans for achievement of sales objectives/growth. Additionally, the RTM will be responsible for managing, scheduling, hiring, training, coaching, and utilizing the Performance Management process to assist in correcting substandard work practices by SSRs on their territory.
All Retail Territory Managers must have strong selling, negotiation, and organizational skills. They must have a proven record of success in a sales capacity and have the ability to grow and manage customer and team relationships.
Primary responsibilities include:
Deliver against monthly and quarterly sales objectives in assigned customers
Ensure execution of sales priorities of assigned stores and provide direction to retail execution team
Utilize strong selling skills to secure incremental selling opportunities and to ensure headquarter authorized programs are executed to grow the business and monitor territory Key Performance Metrics
Provide on-site consultation and sales expertise to our customers
Territory execution planning: Determine customer growth opportunities and tailor fact-based sales presentations to store needs, store demographics, and customer base to drive store/customer growth
Establish and maintain rapport with key store personnel in order to grow business by identifying incremental opportunities for their customers, determining appropriate solutions to issues, and providing an overall high level of customer service
Will directly manage team of FT and PT SSRs with people responsibilities to include but not limited to scheduling, recruiting, hiring, coaching, developing, training and utilizing the Performance Management process to assist in correcting substandard work practices.
Communicate plans and effectively deploy merchandising resources within territory budget to build sales volume at store level
Communicate with Full-Time Order Writers (FTOWs) to ensure proper credit process and disposal of unsaleable merchandise from all stores is followed
Work with customer and/or FTOWs to ensure sufficient product is ordered to support consumer take away, inclusive of shelf and displays
Directly manage in-store execution processes of FT and PT SSRs to minimize waste/unsaleables
Strategically plan and execute store call/visit cadence to foster store-level relationships and sell as needed
Conduct all business operations within Mondelez International safety guidelines
Key Competencies Required:
Drive for results
Excellence in establishing and maintaining effective relationships with customers and Retail Team
Strong ability to plan, organize and prioritize
Strong negotiation/problem solving skills
Superior interpersonal skills (verbal, non-verbal)
Intellectual horsepower
Technically savvy (for systems navigation)
Requirements Include:
Be at least 18 years of age and have a valid REAL ID driver's license (issued by the state in which the person resides), U.S. passport, or federal ID. This role will service a military base facility where it is a federal requirement to have a valid REAL ID driver's license, U.S. passport, or federal ID to access.
High School Diploma or GED required; college degree highly preferred
A flexible work schedule is required, including being able to work weekends and holidays
3-5 years of selling experience including a strong sales background with excellent understanding of business processes and systems
Ability to perform physical demanding work in a fast-paced work environment and meet the defined physical activities (frequent lifting, bending, and carrying up to 25 lbs., occasionally over 50 lbs., pushing, pulling, etc.) while adhering to the safety expectations and processes
Successful completion of drug test, MVR check, and general background check
Mondelez International also offers a company vehicle, which includes a gas card and vehicle maintenance program.
Salary and Benefits:
The base salary range for this position is $56,200 to $77,275; the exact salary depends on several factors such as experience, skills, education and location. In addition to base salary, this position is eligible for participation in a highly competitive bonus program with possibility for overachievement based on performance and company results.
In addition, Mondelez International offers the following benefits: health insurance, wellness and family support programs, life and disability insurance, retirement savings plans, paid leave programs, education related programs, paid holidays and vacation time. Some of these benefits have eligibility requirements. Many of these benefits are subsidized or fully paid for by the company.
No Relocation support available
Business Unit Summary
The United States is the largest market in the Mondelez International family with a significant employee and manufacturing footprint. Here, we produce our well-loved household favorites to provide our consumers with the right snack, at the right moment, made the right way. We have corporate offices, sales, manufacturing and distribution locations throughout the U.S. to ensure our iconic brands-including Oreo and Chips Ahoy! cookies, Ritz, Wheat Thins and Triscuit crackers, and Swedish Fish and Sour Patch Kids confectionery products -are close at hand for our consumers across the country.
Mondelez Global LLC is an Equal Opportunity Employer/Protected Veterans/Persons with Disabilities. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran status, sexual orientation, gender identity, gender expression, genetic information, or any other characteristic protected by law. Applicants who require accommodation to participate in the job application process may contact 847-943-5460 for assistance.
For more information about your Federal rights, please see eeopost.pdf ; EEO is the Law Poster Supplement ; Pay Transparency Nondiscrimination Provision ; Know Your Rights: Workplace Discrimination is Illegal
Job Type
Regular
Field Sales
Sales
At Mondelez International, our purpose is to empower people to snack right through offering the right snack, for the right moment, made the right way. That means delivering a broader range of delicious, high-quality snacks that nourish life's moments, made with sustainable ingredients and packaging that consumers can feel good about.
We have a rich portfolio of strong brands - both global and local. Including many household names such as Oreo, belVita and LU biscuits; Cadbury Dairy Milk, Milka and Toblerone chocolate; Sour Patch Kids candy and Trident gum. We are proud to hold the number 1 position globally in biscuits, chocolate and candy as well as the No. 2 position in gum
Our 80,000 Makers and Bakers are located in our operations in more than 80 countries and are working to sell our products in over 150 countries around the world. They are energized for growth and critical to us living our purpose and values. We are a diverse community that can make things happen, and happen fast.
Join us and Make It An Opportunity!
Mondelez Global LLC is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran status, sexual orientation, gender identity, gender expression, genetic information, or any other characteristic protected by law. Applicants who require accommodation to participate in the job application process may contact 847-943-5460 for assistance.
