Administrative Assistant/Receptionist

Mt. Pocono Municipal Authority • Mount Pocono, PA • 6h ago

Job description:

Administrative Assistant/Receptionist Full Time or Part Time

Job Description

Purpose of the Position

This position is responsible for providing high-quality customer service to the public and providing administrative support for the Mount Pocono Municipal Authority.

Scope

This position reports to the Executive Director and Accountant and will work as part of the administrative team.

Responsibilities

The Administrative Assistant will consistently provide excellent customer service in helping individuals walking in, answering and directing phone calls, and responding to electronic communications. He/she carries out a variety of front counter functions, including receipting payments for the Authority; processing permit applications, processing payments, providing general information about the Authority and it's services, as well as clerical duties as assigned. The Administrative Assistant assists and provides backup compliance in maintaining Authority records including accounts payable, payroll, deposits, certifications, court documentation, and accounts receivable. He/she is also assists with maintaining financial record files that are up-to-date and easily auditable. He/she may produce monthly and other reports as directed and both prepare for and participate in the annual audit of financial records. The Administrative Assistant performs and provides backup with general clerical support to help ensure the smooth operation of Authority functions by assisting with filing and document management; drafting and/or editing correspondence; preparing mailings; scheduling meetings and maintaining calendars; preparing content for public notification; and other duties as assigned.

Main Activities

1) Provide clerical and receptionist support to the MPMA Office:

Greet and service visitors to the MPMA Office;

Take payments for the sanitary sewer services;

Answer the phone and answer and/or distribute calls/messages; d) Maintain office files and filing systems.

Assist with maintaining customer records of MPMA.

Perform other duties as requested to provide professional service to the public.

KNOWLEDGE, SKILLS AND ABILITIES

Knowledge

Knowledge of modern office and computer equipment, practices, and procedures.

Have or be able to develop proficiency in using software applications, including Microsoft Office.

Have or be able to develop an understanding of municipal services and procedures.

Skills and Abilities

Computer skills

Record-keeping skills

Effective communication skills in English. Spanish communication skills a plus.

Collect and account for money accurately

Assemble, organize, and analyze data

Learn new skills with limited instruction

Work confidently and considerately with other team members

Demonstrate good time management skills

Deal with the public diplomatically

Solve problems commensurate with responsibilities given

Personal Attributes

Desire to provide consistent, high-quality service to the public

Be honest and trustworthy

Be respectful

Demonstrate sound work ethics

Be self-directed as well as able to follow directions

Be flexible

Possess cultural awareness and sensitivity

POSITION QUALIFICATIONS

The position requires a high school diploma or equivalent, with additional training preferred in the areas of accounting, computer use and office procedures.

WORKING CONDITIONS

Physical Demands

The Administrative Assistant will have to sit and use office equipment and computers and may also have to do some light lifting of files, supplies and materials from time to time.

Environmental Conditions

The Administrative Assistant may find the environment to be busy and will need excellent organizational and time management skills to complete the required tasks.

Sensory Demands

Sensory demands include use of the computer,which may cause eyestrain and occasional headaches. The MPMA Office may be busy making it difficult for the Administrative Assistant to concentrate.

Mental Demands

The Administrative Assistant will have to manage a number of requests and situations at one time, sometimes with tight deadlines.

Equal Opportunity Employer

MPMA is a place where everyone has opportunity. Mount Pocono is a community where everyone is welcome. So, however you identify and whatever background you bring with you, please apply if this is a role that would make you excited to come into work every day.

We're an equal opportunity employer, and recognize that a diverse workforce is crucial to our successes.

Job Types: Full-time, Part-time

Benefits:

Dental insurance

Health insurance

Life insurance

Paid time off

Professional development assistance

Retirement plan

??Vision insurance

Work Location: In person

Similar Jobs

Customer Service/Sales

Home Depot • Stroudsburg, PA • 2d ago

Management & Administrative

Job Description Position Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products usi...

2d ago

Go to Apply

Part Sales Manager - Full Time

AutoZone, Inc. • Wind Gap, PA • 4d ago

Management & Administrative

Job Description AutoZone's Store Management team drives store performance, fosters a productive team, and ensures exceptional customer service. Managers and MITs play a key leadership role, expected to Live The Pledge an...

4d ago

Go to Apply

Security Officer Mobile Patrol

Allied Universal • White Haven, PA • 5d ago

Management & Administrative

Allied Universal®, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you wil...

5d ago

Go to Apply

Part Sales Manager - Full Time

AutoZone, Inc. • Mount Pocono, PA • 1w ago

Management & Administrative

1w ago

Go to Apply

Sales Management Trainee - Stroudsburg

Enterprise Mobility • Stroudsburg, PA • 1w ago

Management & Administrative

Overview Start your career with Enterprise Mobility! We're hiring immediately for our respected Sales Management Training Program. Whether you see yourself in sales, business development, customer service, retail managem...

1w ago

Go to Apply

(USA) Service Shop Repair Technician - Tobyhanna, PA (2nd Shift)

Walmart • Tobyhanna, PA • 1w ago

Management & Administrative

Position Summary... Completes work assignments and priorities by using policies, data, and resources; collaborating with managers, co-workers, customers, and other business partners; identifying priorities, deadlines, an...

1w ago

Go to Apply

(USA) Service Shop Entry Technician - Tobyhanna, PA

Walmart • Tobyhanna, PA • 1w ago

Management & Administrative

1w ago

Go to Apply

(USA) Area Manager - Service Shop (Transportation)

Walmart • Tobyhanna, PA • 1w ago

Management & Administrative

Position Summary... What you'll do... Are you ready to use your innovative mindset to help create a world-class experience for customers at the World's Largest Retailer? We are seeking an Area Manager - Transportation Se...

1w ago

Go to Apply

Operations Manager

Casella Waste Systems Inc. • Kunkletown, PA • 1w ago

Management & Administrative

Position Summary The Operations Manager is responsible for overseeing collections activities, container delivery and pickup for commercial, industrial and residential customers, while managing a large team of dispatchers...

1w ago

Go to Apply

(USA) Manager II, Quality Engineer - Supply Chain

Walmart • Tobyhanna, PA • 2w ago

Management & Administrative

Position Summary... What you'll do... Promotes and supports company policies initiatives procedures mission values and standards of ethics and integrity Leads Process Improvement tools and methods for example 5S root cau...

2w ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.