Back to Jobs search

sales consultant

Hendrick Automotive Company • Jacksonville, NC • 11h ago

Stevenson-Hendrick Toyota Jacksonville

Location: 3124 New Bern Highway, Jacksonville, North Carolina 28546

Summary:

Sells new or used vehicles at a profit to the dealership, while ensuring customer satisfaction.

Supervisory Responsibilities:

This job has no direct supervisory responsibilities.

Essential Duties and Responsibilities include the following:

Meets dealership sales goals.

Greets customer and determines make, @type, and quality of vehicle desired.

Explains features and demonstrates operation of vehicle in showroom or on demonstration drive.

Suggests optional equipment for customer to purchase.

Computes and quotes sales price, including tax, trade-in allowance, and discount.

Completes paperwork accompanying vehicle sales, including but not limited to, preparing sales slip or sales contract.

Arranges for delivery and registration of vehicle.

Researches availability of models and optional equipment.

Engages in business development.

Addresses customer concerns.

Maintains CSI at or above Company standards

Maintains an organized, clean and safe work area

Participates in required training

Records all hours worked accurately in company timekeeping system

Follows Safeguards rules and regulations.

Demonstrates the Company's Core Values

Complies with Company policies and procedures

Observes all Federal, State, Local and Company safety rules and regulations in the performance of duties.

Other duties as assigned

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with medical conditions to perform the essential functions.

Desired Education:

o GED

v High School Diploma

o Associate Degree

o Bachelor Degree

o Master Degree

o Doctorate Degree

Field of Study/Work Experience:

o Accounting

v Automotive

o Business

o Human Resources

o Information Technology

Desired Work Experience:

v up to 3 years

o 3-5 years

o 5+ years

Education/Experience:

Prior sales and/or customer service experience desired.

Certificates and Licenses:

v Valid Driver's License

o Automobile Salesperson License

Computer Skills:

Intermediate knowledge of Microsoft Office products. Intermediate ability to learn web applications for customer management.

Communication Skills:

Ability to understand and follow instructions. Ability to communicate effectively with customers and company personnel.

Attendance Requirements:

The position requires regular and predictable attendance. Scheduled shifts may include evening hours, weekends, and holidays.

Physical Demands:

While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to stand; walk; and sit.

Environment Demands:

Duties are performed throughout the premises, both indoors and outdoors and on customer test drives. Due to the nature of the position, may be exposed to various work environments and required to perform a variety of tasks. Heavy standing work. Work includes frequent movement around the company facilities and the outdoor car lot to interact with customers and other departments.

Verbal and Writing Ability:

Ability to read and comprehend instructions, correspondence, and memos. Ability to effectively present information in one-on-one and small group situations to customers and other employees.

Math Ability:

Ability to add, subtract, multiply and divide.

Reasoning Ability:

Ability to apply common sense understanding to carry out instructions. Ability to deal with standardized situations.

Core Values:

To perform the job successfully, an individual should demonstrate the following Core Values:

Servant Leadership

Servant Leaders consciously put the needs of others before their own, because to serve people is to value them.

Teamwork through Trust & Respect

Diversity is strength, and when we trust and respect one another we can work as a team to achieve at a high level.

Integrity

Being honest and transparent with people, in an effort to do the right thing within the letter and spirit of the law, drives every action we take and every decision we make.

Commitment to Customer Enthusiasm

Every day we recommit ourselves to the customer experience, and we are empowered to exceed the expectations of our customers.

Passion for Winning

Hendrick's tradition of winning is based on the idea of striving to be the best, not the biggest, and is therefore defined by how we treat our people.

Accountability at All Levels

Taking ownership of our actions and our decisions allows us to grow as individuals, and support each other as a team.

Commitment to Continuous Improvement

Every day we soften our hearts as well as our egos, in order to seek out and improve upon areas of opportunity within ourselves and our team.

This job description in no way states or implies that these are the only duties and responsibilities to be performed by this employee. The employee will be required to follow any other instructions and to perform any other duties and responsibilities upon the request of a supervisor. This job description is subject to revision at the discretion of the company.

Hendrick is an Equal Opportunity employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. For more information regarding the EEOC, please visit https://www.eeoc.gov/sites/default/files/2023-06/22-088\EEOC\KnowYourRights6.12ScreenRdr.pdf.

Similar Jobs

Customer Service Associate

Walgreens • Beulaville, NC • 18h ago

Management & Administrative

Job Description: Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. Custome...

18h ago

Go to Apply

Customer Service Representative

U-Haul • Jacksonville, NC • 3d ago

Management & Administrative

Location: 6930 Western Blvd, Jacksonville, North Carolina 28546 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer...

3d ago

Go to Apply

Operations Manager, RSR

Amazon • Jacksonville, NC • 1w ago

Management & Administrative

Description This position requires in-role training at an operating site which will be 6+ weeks in duration. This training will be located 50+ miles away from the home site location. All travel accommodations for trainin...

1w ago

Go to Apply

INFORMATION TECHNOLOGY PROGRAM MANAGER, NF-2210-04

U.S. Marine Corps • Jacksonville, NC • 1w ago

Management & Administrative

Summary Marine Corps Community Services (MCCS) is looking for the best and brightest to join our Team! MCCS is a comprehensive program that supports and enhances the quality of life for Marines, their families, and other...

1w ago

Go to Apply

Sales Manager (Part Time) - 24H210

Carter's/OshKosh • Jacksonville, NC • 1w ago

Management & Administrative

If you are a CURRENT Carter's employee, do not apply via this external application. Search "Browse Jobs" in Workday to apply internally. Love what you do. Carter's C areers. As a Part Time Sales Manager, you will be the...

1w ago

Go to Apply

Operations Manager

CVS Health • Jacksonville, NC • 1w ago

Management & Administrative

We're building a world of health around every individual - shaping a more connected, convenient and compassionate health experience. At CVS Health®, you'll be surrounded by passionate colleagues who care deeply, innovate...

1w ago

Go to Apply

ADMINISTRATIVE SUPPORT ASSISTANT, NF-0303-03

U.S. Marine Corps • Jacksonville, NC • 1w ago

Management & Administrative

1w ago

Go to Apply

Part Sales Manager - Part Time

AutoZone, Inc. • Beulaville, NC • 2w ago

Management & Administrative

Job Description AutoZone's Store Management team drives store performance, fosters a productive team, and ensures exceptional customer service. Managers and MITs play a key leadership role, expected to Live The Pledge an...

2w ago

Go to Apply

Part Sales Manager - Full Time

AutoZone, Inc. • Jacksonville, NC • 2w ago

Management & Administrative

2w ago

Go to Apply

Area Operations Manager

Sodexo • Jacksonville, NC • 2w ago

Management & Administrative

Role Overview Creating solutions for everything from dining and nutrition to facilities maintenance and rehabilitative services, Sodexo partners with government agencies and military organizations to improve people's qua...

2w ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.