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Temporary Voter Call Center- Office Specialist

State of Minnesota • Saint Paul, MN • 6h ago

Working Title: Temporary Voter Call Center- Office Specialist

Job Class: Office Specialist

Agency: Secretary of State

Job ID : 93264

Location : St. Paul

Telework Eligible : No

Full/Part Time : Full-Time

Regular/Temporary : Temporary

Who May Apply : Open to all qualified job seekers

Date Posted : 04/02/2026

Closing Date : 04/09/2026

Hiring Agency/Seniority Unit : Secretary of State / Secretary of State-AFSCME

Division/Unit : Secretary of State 22 / Voter Outreach

Work Shift/Work Hours : Day Shift

Days of Work : Monday - Friday

Travel Required : No

Salary Range: $20.32 - $24.12 / hourly; $42,428 - $50,362 / annually

Classified Status : Classified

Bargaining Unit/Union : 206 - Clerical/AFSCME

Work Area : Voter Outreach

End Date : November 4, 2026

FLSA Status : Nonexempt

Designated in Connect 700 Program for Applicants with Disabilities (https://mn.gov/mmb/careers/diverse-workforce/people-with-disabilities/connect700/) : No

The work you'll do is more than just a job.

At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well-being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities.

The Office of the Minnesota Secretary of State is looking for two temporary call center workers to staff a voter information call center from May- November. This position will be answering phone calls and assisting callers by providing general elections and voting information, or transferring to correct staff for assistance.

Call center staff will receive training to answer questions about general voting procedures, voting eligibility, voter's rights, voter registration, absentee balloting, and how to assist voters using OSS website.

Minimum Qualifications

Ability to read, speak and write English well enough to provide verbal information to Minnesota voters.

Customer service skills sufficient to communicate effectively with diverse communities and work as a member of a team.

Ability to energetically and enthusiastically interact with the general public in a positive way.

Ability to quickly learn detailed election procedure information. Ability to give instructions and guide voters to understand voting processes.

Preferred Qualifications

Experience with fielding customer service calls.

Knowledge of Minnesota election process.

Additional Requirements

This position requires successful completion of the following: It is the policy of the Office of the Minnesota Secretary of State that all candidates submit a background investigation prior to employment. The background check may consist of the following components: SEMA4 Records Check Criminal History Check Employment Reference Check Education/License Verification

AN EQUAL OPPORTUNITY EMPLOYER

Minnesota State Colleges and Universities is an Equal Opportunity employer/educator committed to the principles of diversity. We prohibit discrimination against qualified individuals based on their race, sex, color, creed, religion, age, national origin, disability, protected veteran status, marital status, status with regard to public assistance, sexual orientation, gender identity, gender expression, or membership in a local commission as defined by law. As an affirmative action employer, we actively seek and encourage applications from women, minorities, persons with disabilities, and individuals with protected veteran status.

Reasonable accommodations will be made to all qualified applicants with disabilities. If you are an individual with a disability who needs assistance or cannot access the online job application system, please contact the job information line at 651-259-3637 or email careers@state.mn.us . Please indicate what assistance is needed.

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