Customer Service Associate

Walgreens • Menlo Park, CA • 6h ago

Job Description:

Models and delivers a distinctive and delightful customer experience.

Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.

Customer Experience

Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).

Operations

Provides customers with courteous, friendly, fast, and efficient service.

Recommends items for sale to customer and recommends trade-up and/or companion items.

Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.

Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.

Implements Company asset protection procedures to identify and minimize profit loss.

Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).

Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.

Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.

Has working knowledge of store systems and store equipment.

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.

Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).

Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.

Complies with all company policies and procedures; maintains respectful relationships with coworkers.

Completes special assignments and other tasks as assigned.

Training & Personal Development

Attends training and completes PPLs requested by Manager or assigned by corporate.

Job ID: 1782378BR

Title: Customer Service Associate

Company Indicator: Walgreens

Employment Type: Flexible hours

Job Function: Retail

Full Store Address: 643 SANTA CRUZ AVE,MENLO PARK,CA,94025

Full District Office Address: 643 SANTA CRUZ AVE,MENLO PARK,CA,94025-04502-07087-S

External Basic Qualifications:

Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

Requires willingness to work flexible schedule, including evenings and weekend hours

Preferred Qualifications:

Prefer six months of experience in a retail environment.

Prefer to have prior work experience with Walgreens.

Prefer to be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

Requires willingness to work flexible schedule, including evenings and weekend hours.

We will consider employment of qualified applicants with arrest and conviction records.

An Equal Opportunity Employer, including disability/veterans.

The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits

Shift:

Store: 07087-MENLO PARK CA

Pay Type: Hourly

Start Rate: 17.55

Max Rate: 19

Similar Jobs

Administrative Business Partner, Developer and Experiences

Google • Sunnyvale, CA • 1h ago

Management & Administrative

Administrative Business Partner, Developer and Experiences corporatefare_ Google place Sunnyvale, CA, USA Mid Experience driving progress, solving problems, and mentoring more junior team members; deeper expertise and ap...

1h ago

Go to Apply

Customer Service Representative

Robert Half • Oakland, CA • 6h ago

Management & Administrative

Description Customer Service Representative About the Role: Join our team as a Customer Service Representative and be the first point of contact for our valued customers. Responsibilities: Respond to customer inquiries v...

6h ago

Go to Apply

Customer Service Representative

Robert Half • Mountain View, CA • 6h ago

Management & Administrative

Description We are looking for a dedicated Customer Service Representative to join our team on a l9 month contract basis in Mountain View, California. In this role, you will support nonprofit organizations by managing th...

6h ago

Go to Apply

Product Marketing Manager, Industry and Applied AI

Google • Sunnyvale, CA • 12h ago

Management & Administrative

Product Marketing Manager, Industry and Applied AI corporatefare_ Google place Sunnyvale, CA, USA; Kirkland, WA, USA; +2 more; +1 more Mid Experience driving progress, solving problems, and mentoring more junior team mem...

12h ago

Go to Apply

Program Manager II, Supply and Materials Planning, Cloud Supply Chain

Google • Sunnyvale, CA • 13h ago

Management & Administrative

Program Manager II, Supply and Materials Planning, Cloud Supply Chain corporatefare_ Google place Sunnyvale, CA, USA Mid Experience driving progress, solving problems, and mentoring more junior team members; deeper exper...

13h ago

Go to Apply

Leadership Technical Program Manager II, Supply Chain Resiliency, Cloud Supply Chain

Google • Sunnyvale, CA • 13h ago

Management & Administrative

Leadership Technical Program Manager II, Supply Chain Resiliency, Cloud Supply Chain corporatefare_ Google place Sunnyvale, CA, USA Advanced Experience owning outcomes and decision making, solving ambiguous problems and...

13h ago

Go to Apply

IT Program Manager

ManpowerGroup • Milpitas, CA • 13h ago

Management & Administrative

Our client, a leader in the high-tech manufacturing industry, is seeking a dedicated IT Program Manager to join their dynamic team. As an IT Program Manager, you will be part of the IT Program Management Office (PMO) sup...

13h ago

Go to Apply

2026 Summer Intern - Early Phase Biometrics Data Management

Genentech • South San Francisco, CA • 14h ago

Management & Administrative

The Position 2026 Summer Intern - Early Phase Biometrics Data Management Department Summary This role is in Early Development Biometrics (EDB), a core function within Product Development Data Sciences (PDD) that provides...

14h ago

Go to Apply

Freight Forwarding Sales Manager

OEC Group • Burlingame, CA • 15h ago

Management & Administrative

We offer competitive salary, full benefits package, Paid Time Off, and opportunities for professional growth. Established in 1981, Orient Express Container (OEC) Group is one of the top freight forwarders in the transpor...

15h ago

Go to Apply

Senior Operations Manager

Reyes Holdings • San Leandro, CA • 22h ago

Management & Administrative

Join the leading beverage provider, Reyes Coca-Cola Bottling! Benefits: Medical, Dental, Vision, 401K Match, PTO, Education Reimbursement Salary: $143, 570 - $179,462 plus annual target bonus If you enjoy our products, y...

22h ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.