Entry Level Customer Training Specialist - Traveling

Reynolds & Reynolds • Saint Louis, MO • 5h ago

Position Description

The Training Department plays a crucial role in connecting our customers to our software. The main purpose of this position is to help our customers make a smooth conversion to the Reynolds and Reynolds system and provide training and customer support throughout the process. In this position, you will travel approximately 80% of the time. You will travel both individually and with a team installing and converting our software for customers. This requires excellent presentation and communication skills as you will meet with dealership management to understand the needs for each dealership. Based on these requirements, you will customize the system and train key dealership personnel on how to use the solution.When you are not physically at a customer site, you will support current customers, prepare for future trips, and conduct follow-ups with recently installed customers from your home office.#LI-Remote

Training

Training lasts approximately 2-3 months and includes department observations, classroom instruction, and on-the-job training with a mentor. Classroom instruction includes product training as well as automotive dealership operations. You will focus on one area of the software during your product training and assist experienced representatives with customer set-up and implementation. In addition, you will have the opportunity to see Reynolds\u2019 solutions \u2018in action\u2019 by visiting car dealerships that already utilize our solutions on a daily basis.

Requirements

Bachelor&'s degree or equivalent experience~^~Ability to travel 80% of the time~^~Outgoing, friendly personality~^~Strong written and verbal communication skills~^~Must have reliable transportation as well as a valid driver\u2019s license, with fewer than 2 moving violations in the last three years and no OVI\/DUI\/DWI violations in the last five years~^~Must have reliable home internet with sufficient bandwidth for video conferencing

Benefits

We strive to offer an environment that provides our associates with the right balance between work and family. We offer a comprehensive benefits package including: - Medical, dental, vision, life insurance, and a health savings account- 401(k) with up to 6% matching- Paid vacation and sick days- Eight paid holidays- Referral bonuses- Professional development and training- Promotion from withinReynolds and Reynolds promotes a healthy lifestyle by providing a non-smoking environment. Reynolds and Reynolds is an equal opportunity employer.

Salary:

50,000.00 - 52,000.00 / Yearly

Similar Jobs

Customer Service Representative

Robert Half • Edwardsville, IL • 3h ago

Management & Administrative

Description We are looking for a dedicated Customer Service Representative to join our team in Edwardsville, Illinois. This is a long-term contract position ideal for someone passionate about delivering exceptional servi...

3h ago

Go to Apply

(USA) Exterior Services Technician, DOT Operator - DS

Walmart • O Fallon, IL • 10h ago

Management & Administrative

Position Summary... What you'll do... Are you searching for an exciting career opportunity within a dynamic team? Look no further! Walmart is expanding its workforce across local retail stores and is actively recruiting...

10h ago

Go to Apply

Mail Representative

Commerce Bank • Saint Louis, MO • 11h ago

Management & Administrative

About Working at Commerce Building a career here is more than just steps on a ladder. It's about helping people find financial safety and success, helping businesses thrive, and making sure people and their money are tak...

11h ago

Go to Apply

Drury Hotels • Fairview Heights, IL • 1d ago

Management & Administrative

Property Location:12 Ludwig Drive - Fairview Heights, Illinois 62208You belong at Drury Hotels.Getting a job is just the beginning. Finding a place where you belong is what truly matters. Who you are and what you do make...

1d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.