Market Grille Cook

Hy-Vee Food Stores • Mason City, IA • 1d ago

Additional Considerations (if any):

At Hy-Vee our people are our strength. We promise "a helpful smile in every aisle" and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other.

Job Description:

Job Title: Market Grille Cook

Department: Market Grille

FLSA: Non-Exempt

General Function:

Provides prompt, efficient and friendly customer service. Prepares various foods for the Market Grille and is responsible for all hot foods and cold foods including available heat-and-eat varieties.

Core Competencies

Partnerships

Growth mindset

Results oriented

Customer focused

Professionalism

Reporting Relations:

Accountable and Reports to: District Store Director; Store Manager; Assistant Manager of Store Operations, Perishables, and Health Wellness Home; Food Service Manager; Market Grille Department Manager; Assistant Market Grille Department Manager

Positions that Report to you: None

Primary Duties and Responsibilities:

Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store.

Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee's designated department or elsewhere in the store.

Makes an effort to learn customers' names and to address them by name whenever possible.

Assists customers by: (examples include)

escorting them to the products for which they're looking

securing products that are out of reach

loading or unloading heavy items

making note of and passing along customer suggestions or requests

performing other tasks in every way possible to enhance the shopping experience

Answers the telephone promptly when called upon and provides friendly, helpful service to customers who call.

Works with co-workers as a team to ensure customer satisfaction and a pleasant work environment.

Prepares the cooking surfaces.

Prepares vegetables, sides, meats, breakfast foods and all menu items.

Places food in hot cases, monitors amounts, and refills as necessary.

Knowledgeable of all menu items and able to take guests' orders.

Prepares items for the upcoming shifts.

Ensures personal understanding of all aspects of the Market Grille.

Understands and practices proper sanitation procedures and ensures the work area is always clean and neat.

Maintains strict adherence to department and company guidelines related to personal hygiene and dress.

Adheres to company policies and individual store guidelines.

Reports to work when scheduled and on time.

Secondary Duties and Responsibilities:

Provides direct customer service when necessary.

Orders product and supplies when necessary or notifies department manager(s) of needs.

Assists in other areas of store as needed.

Performs other job related duties and special projects as required.

Knowledge, Skills, Abilities and Worker Characteristics:

Must have the ability to solve practical problems; variety of variables with limited standardization; interpret instructions.

Must have the ability to do simple addition and subtraction; copying figures, counting and recording.

Must have the ability to understand and follow verbal or demonstrated instructions, write identifying information, and request supplies orally or in writing.

Education and Experience:

High school or equivalent experience. Six months or less of similar or related work experience.

Physical Requirements:

Must be physically able to exert up to 50 pounds of force occasionally; up to 20 pounds of force frequently; and up to 10 pounds of force constantly to move objects.

Visual requirements include vision from less than 20 inches to more than 20 feet with or without correction, depth perception, color vision (ability to identify and distinguish colors), and field of vision.

Must be able to perform the following physical activities: Climbing, balancing, stooping, kneeling, reaching, standing, walking, pushing, pulling, lifting, grasping, feeling, talking, hearing, and repetitive motions.

Working Conditions:

This position is frequently exposed to a cool and warm environment, dampness, noise from equipment, and vibrations from some equipment. There are possible equipment movement hazards from slicers and choppers. There is daily exposure to cleaning chemicals and solvents. This is a fast paced work environment.

Equipment Used to Perform Job:

Grill, toaster, coffee machine, fryer, flat top stove, oven, steamer, chopper, hot case, kitchen utensils, knives, stove, chicken roaster, can opener, and C.A.R.S. reordering system.

Contacts:

Deals with customers on a daily basis.

Are you ready to smile, apply today.

Employment is contingent upon the successful completion of a pre employment drug screen.

Similar Jobs

Hotel Housekeeper

Kinseth Hospitality Companies • Mason City, IA • 12h ago

Retail & Hospitality

What we offer: Health, Dental, Vision and other benefits available after 60 days DailyPay 401k Paid Training Paid PTO Referral program Discounts at all Kinseth Hotel Corporation hotels and restaurants SUMMARY Cleans room...

12h ago

Go to Apply

Hotel Sales Manager

Kinseth Hospitality Companies • Clear Lake, IA • 1w ago

Retail & Hospitality

SUMMARY Professionally sells the products and services of the hotel, banquet and restaurant. Special emphasis is placed on guest room sales, concentrating on low and shoulder season business. ESSENTIAL DUTIES AND RESPONS...

1w ago

Go to Apply

Market Grille Assistant Manager

Hy-Vee Food Stores • Mason City, IA • 1w ago

Retail & Hospitality

Additional Considerations (if any): - At Hy-Vee our people are our strength. We promise "a helpful smile in every aisle" and those smiles can only come from a workforce that is fully engaged and committed to supporting o...

1w ago

Go to Apply

Retail Customer Service Cashier

Love's Travel Stops & Country Stores • Floyd, IA • 1w ago

Retail & Hospitality

Benefits: Fuel Your Growth with Love's - company funded tuition assistance program Paid Time Off Flexible Scheduling 401(k) - 100% Match up to 5% Medical/Dental/Vision Insurance after 30 days Competitive Pay Career Devel...

1w ago

Go to Apply

Restaurant Team Member Part Time

Love's Travel Stops & Country Stores • Floyd, IA • 2w ago

Retail & Hospitality

Benefits: Fuel Your Growth with Love's - company funded tuition assistance program Paid Time Off Flexible Scheduling 401(k) - 100% match up to 5% Medical/Dental/Vision Insurance after 30 days Competitive Pay Career Devel...

2w ago

Go to Apply

Hotel Housekeeping Supervisor

Kinseth Hospitality Companies • Clear Lake, IA • 2w ago

Retail & Hospitality

2w ago

Go to Apply

(USA) Store Manager - Supercenter

Walmart • Mason City, IA • 4w ago

Retail & Hospitality

Position Summary... What you'll do... Develops communicates and leverages a strategic vision aligned with company market and local plans and tactics to direct the management teamand management and hourly associates in fa...

4w ago

Go to Apply

Customer Service Associate I

Family Dollar • Osage, IA • 12h ago

Management & Administrative

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with questions and recommend...

12h ago

Go to Apply

Charge Nurse - RN

Care Initiatives • Manly, IA • 19h ago

Hospital & Medical

Manly Specialty Care , a 43-bed long-term care skilled nursing community located in Manly, IA, is now hiring! Registered Nurse (RN) Shifts Available: PRN / Casual Competitive Wage + Shift Differentials Make a Difference...

19h ago

Go to Apply

Cash Accountability

Hy-Vee Food Stores • Mason City, IA • 20h ago

20h ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.