JOB REQUIREMENTS: The Wisconsin Veterans Home in King (WVHK) is seeking
an Office Operations Associate, to provide administrative support for
the Admissions & Discharges unit and serve in reception for members and
visitors. The Home is a 24/7/365 skilled nursing, long-term care
facility that specializes in providing comfort, support, and
professional healthcare services to elderly or disabled veterans and
their spouses. The facility is on the picturesque shoreline of the Chain
O\'Lakes, off Highway 10 between Stevens Point and Appleton. Come join
our dedicated team! Under the general supervision of the Veterans Home
Administrator (Commandant) at WVHK, this Office Operations Associate
provides a wide range of program administrative support, serving as
receptionist, providing information: handling phone and web inquiries;
entering data into the computerized record, preparing documents;
providing support for meetings; preparing identification cards;
assisting with funeral and burial details and document preparation;
compiling data for unit reports; preparing correspondence, forms and
reports; scheduling and conducting tours; producing and collecting
materials; updating inventories; proofing, organizing and producing
forms, records and directories; filing records, cross-training staff for
back, and providing support to Admissions & Discharges staff and the
Commandant. This position works Monday through Friday, 8:00 a.m. to 4:30
p.m., with no overtime or weekends. Work is performed on-site. Remote
work is not available. Travel is unlikely. Due to the nature of the
position, WDVA will conduct a caregiver background check prior to an
offer of employment. Employment in this position is contingent upon
passing a pre-employment tuberculosis (TB) skin test. A 12-month
probationary period may be required. ** OTHER EXPERIENCE AND
QUALIFICATIONS: Required qualifications that will be reviewed in the
first step of the process are experience: Providing administrative
support in an office setting (e.g., generating and sending
correspondence, scheduling meetings, preparing reports, responding to
phone and email inquiries, printing and distributing informational
materials, managing office inventory, assisting with projects, receiving
and filing documents, paging, etc.) Providing customer service (e.g.,
greeting visitors, taking inquiries, answering questions, showing
empathy, respecting customer rights, providing information, following up
with customer, being compassionate, allowing customer to express
frustration, giving directions, making announcements, etc.) In addition
to the qualifications reviewed in the first step of the process,
qualifications that will be reviewed in next steps are experience and/or
education: Performing data entry and recordkeeping duties
Multi-tasking and organizing work assignments Working on a team
Maintaining confidentiality of sensitive information Items marked with
an asterisk () are required. \\ APPLICATION INSTRUCTIONS:
Apply Online: https://wj.wi.gov/20503 Qualified females, minorities, and
special disabled veterans and other veterans are encouraged to apply.
