Description
Who are we?
For over 160 years, C&N has been committed to creating value through lifelong relationships with our customers, communities, shareholders, and teammates. What sets us apart from other banks is our unwavering dedication to embodying our values of teamwork, excellence, respect, responsibility & accountability, integrity, and having fun in everything we do, daily.
From partnering closely with our customers and guiding them toward their life aspirations to supporting our local communities through our many initiatives, including "Giving Back, Giving Together," to making the best decisions for the long-term interests of our shareholders, C&N is committed to being the only financial institution that our customers will ever need.
At the heart of what we do are our employees! C&N is a team of passionate, imaginative professionals dedicated to making a positive difference. We believe in fostering a culture where every employee thrives. Join us to be part of a team that values innovation, collaboration, and excellence, where your career aspirations are supported, and your talents are appreciated.
Who are you?
You're detail-oriented, analytical, and comfortable managing complex processes in a fast-paced lending environment. At C&N, we're seeking a Construction Loan Administrator to oversee and manage our residential construction loan portfolio after origination.
In this role, you'll monitor construction progress, manage draw disbursements, ensure compliance with regulatory and investor guidelines, and identify potential risks. You'll serve as a key point of contact across multiple partners-including lenders, contractors, and appraisal management companies-helping ensure projects stay on track and loans are administered accurately.
If you enjoy working at the intersection of operations, risk management, and customer service, this role offers an opportunity to make a meaningful impact.
You will be responsible for:
Construction Loan Administration: Manage post-origination construction loans by reviewing draw schedules, processing advance requests, coordinating inspections, and monitoring project progress against timelines.
Risk Monitoring & Reporting: Identify and escalate potential construction risks, track delays or issues, and prepare reports highlighting at-risk or delayed projects.
Financial Controls & Reconciliation: Reconcile inspection fees and borrower fund balances, ensuring funds are properly managed and disbursed within approved timelines.
Portfolio Management: Monitor loans for completion timelines, extensions, and modifications. Prepare required documentation in accordance with bank and investor guidelines.
Secondary Market Support: Prepare construction loans for sale and ensure compliance with investor, portfolio, and mortgage insurance requirements.
Collaboration & Relationship Management: Serve as a liaison between customers, contractors, lenders, and internal teams to support communication and ensure a smooth construction lending process.
Compliance & Governance: Ensure all activities meet bank policies, regulatory standards, and investor requirements while exercising sound judgment and risk awareness.
Customer Service Excellence: Deliver high-quality service while maintaining accuracy, responsiveness, and professionalism in all interactions.
Requirements:
Education & Experience - You will need a high school diploma or general education degree (GED) AND 2-4 years of experience in mortgage lending, construction loan administration, loan servicing, or related areas OR an equivalent combination of education and experience.
Skills - You should possess well-developed abilities and a proven track record in the following areas:
Knowledge of residential construction lending and draw processes
Understanding of investor guidelines and mortgage insurance requirements
Strong analytical and problem-solving abilities
Attention to detail and organizational skills
Ability to manage multiple deadlines and priorities
Strong communication and collaboration skills
Key Competencies - The combination of skills, behaviors, and attributes required to perform effectively in a role and achieve organizational goals include:
Cultivates Innovation: Develops and implements creative ideas, introduces new approaches to challenges, and fosters diverse thinking to drive innovation.
Interpersonal Savvy: Builds positive relationships across levels, functions, and cultures with diplomacy and tact.
Customer Focus: Delivers tailored solutions, exceeds expectations, and builds strong customer relationships.
Drives Results: Achieves goals despite challenges and motivates others to deliver strong outcomes.
Nimble Learning: Adapts quickly, explores solutions, embraces new challenges, and learns from mistakes.
Why C&N?
At C&N, we're more than just a team - we're a community working together toward a shared mission: the success of our customers, teammates, shareholders, and communities.
Achieve & Grow: Your success is our success. At C&N, you'll grow alongside our customers as we work together to achieve meaningful goals.
Learn & Develop: Collaboration is at the heart of what we do. You'll learn from and with your teammates, fostering both personal and professional growth.
Contribute & Be Rewarded: Your contributions make a difference, and we recognize your impact through competitive rewards and career advancement opportunities.
Share & Celebrate: Together, we give back and celebrate the milestones that matter to our communities.
We're proud of our award-winning workplace culture, recognized repeatedly with the NBRI Circle of Excellence Award. At C&N, we live our values every day, creating a supportive, inclusive, and dynamic environment where you can thrive.
Comprehensive Benefits for Your Success:
At C&N, we offer more than just a competitive salary - our robust benefits package is designed to support your well-being, career growth, and work-life balance. Highlights include:
Paid Time Off: Generous vacation, personal, sick, family sick, and community service leave.
Retirement Savings: 401(k) with pre-tax and ROTH contribution options and a safe harbor match, plus an Employee Stock Ownership Plan (ESOP).
Health & Wellness:
Health, dental, and vision coverage, including employer-paid premium options for employee-only coverage.
Health Savings Account (HSA) and Flexible Spending Accounts (FSAs) for medical and dependent care.
Employer-paid life and disability insurance.
Additional voluntary coverages to meet your unique needs.
Career Development: Access to education and development programs and ongoing support for personal and professional growth.
With C&N, you can customize your benefits to fit your life while growing your career in a supportive and rewarding environment.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.
