Back to Jobs search

Customer Experience Specialist

Robert Half • Sand Springs, OK • 17h ago

Description

Job Title: Customer Experience Specialist

Location: Sand Springs (Tulsa), OK

Schedule: Monday - Friday, 8:00 AM - 5:00 PM (100% Onsite)

Pay: $24-$28/hour (DOE)

Job Type: Temp-to-Hire

Position Overview:

We are seeking a knowledgeable and customer-focused Customer Experience Specialist to support a dynamic Customer Service team. This role is responsible for delivering exceptional service to both internal and external customers, resolving complex issues, and supporting key initiatives that enhance the overall customer experience. The ideal candidate brings strong product knowledge, problem-solving skills, and the ability to thrive in a fast-paced, team-oriented environment.

Key Responsibilities:

Serve as a full-time Customer Service Representative managing assigned accounts, customers, and Account Managers

Process customer orders, revisions, and returns via phone, email, and other channels in accordance with company procedures

Communicate pricing, shipping timelines, delays, and order details clearly and accurately to customers

Confirm pricing on all orders and maintain accurate order documentation

Respond to general inquiries and route calls to the appropriate departments

Resolve escalated customer issues while collaborating with internal teams including Operations, Sales, and Procurement

Support and implement customer service initiatives, process improvements, and procedural updates

Identify opportunities to enhance orders by consolidating or suggesting additional products

Maintain strong knowledge of company products, processes, and systems

Partner with the Commercial team to meet and exceed customer expectations

Participate in monthly quality and team meetings

Requirements

Qualifications:

High School Diploma or GED required; Bachelor's degree in Business, Supply Chain, or related field preferred

5+ years of customer service experience, preferably in a distribution or similar environment

Proven ability to handle and resolve complex customer issues

Strong communication, problem-solving, and organizational skills

Experience with ERP systems such as AS400 or similar platforms

Ability to work collaboratively and manage multiple priorities in a fast-paced environment

Additional Requirements:

Successful completion of background check, E-Verify, and pre-employment drug screening

TalentMatch®

Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use (https://www.roberthalf.com/us/en/terms) and Privacy Notice (https://www.roberthalf.com/us/en/privacy) .

Similar Jobs

Executive Administrative Assistant

System One • Tulsa, OK • 16h ago

Management & Administrative

Job Title: Executive Administrative Assistant Location: Tulsa, Oklahoma Type: Direct Hire Compensation: $70,000.00 - $90,000.00 System One is seeking a highly organized and detail-oriented Executive Administrative Assist...

16h ago

Go to Apply

Vice President Marketing

Ruhrpumpen, Inc. • Tulsa, OK • 1d ago

Management & Administrative

Working at Ruhrpumpen means being part of a team that values innovation, dynamism, and creativity. Join our team, experience making a difference and build your career! Position Overview Own the go-to-market strategy by i...

1d ago

Go to Apply

Administrative Assistant

Valmont Industries, Inc. • Tulsa, OK • 1d ago

Management & Administrative

801 N Xanthus Tulsa Oklahoma 74110-4949 Why Valmont We're Here to Move the World Forward. Valmont impacts millions of people around the world every day, yet they might not realize the many ways. Our technology is helping...

1d ago

Go to Apply

Customer Service Representative

Robert Half • Sand Springs, OK • 1d ago

Management & Administrative

Description Job Title: Customer Service Representative Location: Sand Springs (Tulsa), OK Schedule: Monday - Friday, 8:00 AM - 5:00 PM (100% Onsite) Pay: $24-$28/hour (DOE) Job Type: Temp-to-Hire Position Overview: We ar...

1d ago

Go to Apply

Sr. Supply Chain Manager

Ducommun • Tulsa, OK • 1d ago

Management & Administrative

Sr. Supply Chain Manager The Manager of Supply Chain Management will act as an integral member of the local senior operations leadership team, creating net value for Ducommun by leading the design and ongoing execution o...

1d ago

Go to Apply

Air Quality Services Permit Lead

American Electric Power • Tulsa, OK • 2d ago

Management & Administrative

Job Posting End Date 04-11-2026 Please note the job posting will close on the day before the posting end date. Job Summary This role will be based in Tulsa, Oklahoma where the candidate will be responsible for permit, re...

2d ago

Go to Apply

MES Solution Architect Manager

Deloitte • Tulsa, OK • 3d ago

Management & Administrative

Manufacturing Executions Systems Solution Architect Manager (Siemens Opcenter Foundation/Discrete) We are a team of strategic advisors, architects, and implementers who drive business transformations. Our diverse talent...

3d ago

Go to Apply

Customer Service Outfitter

Cabela's • Broken Arrow, OK • 5d ago

Management & Administrative

POSITION SUMMARY: The Customer Relations Associate performs various Customer Service activities, to include greeting and acknowledging all customers in a prompt and friendly manner, handling merchandise with care, provid...

5d ago

Go to Apply

Program Manager

System One • Tulsa, OK • 5d ago

Management & Administrative

Program Manager - Role Summary The Program Manager leads cross-functional initiatives within heat exchanger manufacturing operations. This role oversees complex customer programs from initial concept through final delive...

5d ago

Go to Apply

Area Manager II

Amazon • Tulsa, OK • 5d ago

Management & Administrative

Description Our WW Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an Area Manager. In th...

5d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.