Job Description:
The Laundry Production Manager leads daily operations at our laundry production facility, ensuring efficient and high-quality laundry services are delivered to Intermountain Health and other customers. This role oversees plant operations, including staff supervision, workflow coordination, and compliance with healthcare standards and regulations. The manager is responsible for process optimization, inventory management, quality control, and enforcing safety procedures. Additionally, the Laundry Operations Manager collaborates closely with other departments to enhance service delivery, streamline operations, and focus on cost control and operational excellence.
Schedule: Full-time + ( Dayshift)
Hours of operation: 5:00am-600pm
*This is a leadership position that will require 40+ hours per week. Manager will flex their hours with in the hours of operation
Essential Functions
Operational Oversight: Manages day-to-day operations of the laundry plant to ensure efficient and effective service delivery.
Staff Supervision: Oversee and support staff, including hiring, training, scheduling, and performance evaluation to maintain a productive and motivated team.
Process Optimization: Implement and optimize processes to improve operational efficiency, reduce downtime, and enhance service quality.
Compliance Management: Ensure adherence to healthcare standards, safety regulations, and environmental guidelines to maintain compliance and prevent issues.
Inventory Management: Monitor and manage inventory levels of supplies and equipment, ensuring timely procurement and minimizing waste.
Quality Control: Oversee quality assurance processes to ensure that laundry services meet or exceed industry standards and customer expectations.
Safety Procedures: Implement and enforce safety protocols to protect staff and equipment and reduce the risk of accidents and injuries.
Cost Control: Develop and manage budgets, monitor expenses, and identify cost-saving opportunities while maintaining high service standards.
Customer Service: Ensure high levels of customer satisfaction by addressing concerns, resolving issues, and maintaining open communication with clients.
Cross-Department Collaboration: Work with other departments to streamline operations, address operational challenges, and support overall plant goals and objectives.
Skills
Leadership and Management: Ability to lead, motivate, and manage a team effectively, including overseeing staff, handling performance issues, and fostering a positive work environment.
Operational Expertise: Strong understanding of laundry plant operations, including process optimization, workflow management, and equipment maintenance.
Problem-Solving: Proficiency in identifying operational issues, analyzing data, and implementing solutions to improve efficiency and address challenges.
Compliance and Safety Knowledge: In-depth knowledge of industry regulations, safety protocols, and environmental guidelines to ensure compliance and maintain a safe work environment.
Customer Service: Excellent interpersonal and communication skills to address customer concerns, ensure satisfaction, and build strong client relationships.
Project Management: Ability to plan, execute, and oversee projects related to process improvements, equipment upgrades, and other operational initiatives.
Analytical Skills: Ability to analyze operational data and performance metrics to identify trends, make informed decisions, and implement improvements.
Technical Proficiency: Knowledge of and experience with laundry equipment, software systems, and technology used in plant operations.
Communication Skills: Strong verbal and written communication abilities to effectively interact with staff, management, and customers, and to clearly convey information and instructions.
Minimum Qualifications
Strong management experience in a laundry or similar operational environment, demonstrating a solid understanding of plant operations, equipment, and industry standards.
Proven track record of successfully leading and managing teams, including experience in staff supervision, training, and performance management.
Proficiency in technical and computer knowledge necessary to operate laundry systems, including experience with word processing, spreadsheet, database, internet, email, and scheduling applications.
Preferred Qualifications
A bachelor's degree in business management, operations management, or a related field, from an accredited institution. Education is verified.
Demonstrated working knowledge and at least five years of experience in a lead capacity within a large industrial laundry, including experience with automated finishing equipment and material handling systems.
Proven experience in managing and directing a team of 50 or more employees, with strong skills in planning, organizing, and optimizing resources.
Effective verbal, written, and interpersonal communication skills, with experience interacting with employees from diverse cultures and backgrounds.
Physical Requirements
Ongoing need for employee to see and read information, labels, monitors, identify equipment and supplies, and be able to assess customer needs.
Frequent interactions with customers that require employee to communicate as well as understand spoken information, alarms, needs, and issues quickly and accurately.
Manual dexterity of hands and fingers to manipulate complex and delicate equipment with precision and accuracy. This includes frequent computer, phone, and cable set-up and use.
Expected to lift and utilize full range of movement to transport, pull, and push equipment. Will also work on hands and knees and bend to set-up, troubleshoot, lift, and carry supplies and equipment. Typically includes items of varying weights, up to and including heavy items.
Physical Requirements
Ongoing need for employee to see and read information, labels, monitors, identify equipment and supplies, and be able to assess customer needs.
Frequent interactions with customers that require employee to communicate as well as understand spoken information, alarms, needs, and issues quickly and accurately.
Manual dexterity of hands and fingers to manipulate complex and delicate equipment with precision and accuracy. This includes frequent computer, phone, and cable set-up and use.
Expected to lift and utilize full range of movement to transport, pull, and push equipment. Will also work on hands and knees and bend to set-up, troubleshoot, lift, and carry supplies and equipment. Typically includes items of varying weights, up to and including heavy items.
Location:
Central Laundry
Work City:
Woods Cross
Work State:
Utah
Scheduled Weekly Hours:
40
The hourly range for this position is listed below. Actual hourly rate dependent upon experience.
$44.33 - $68.42
We care about your well-being - mind, body, and spirit - which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.
Learn more about our comprehensive benefits package here (https://intermountainhealthcare.org/careers/benefits) .
Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
At Intermountain Health, we use the artificial intelligence ("AI") platform, HiredScore to improve your job application experience. HiredScore helps match your skills and experiences to the best jobs for you. While HiredScore assists in reviewing applications, all final decisions are made by Intermountain personnel to ensure fairness. We protect your privacy and follow strict data protection rules. Your information is safe and used only for recruitment. Thank you for considering a career with us and experiencing our AI-enhanced recruitment process.
All positions subject to close without notice.
