Summary This position serves as the Staff Assistant to the Deputy Associate Director for Nursing and Patient Care Services, providing administrative and analytical support. This position reports to the Deputy Associate Director for Nursing and Patient Care Services. Responsibilities Duties may include but are not limited to: Assists senior management in planning, organizing, evaluating, advising, and coordinating administrative activities. Advises top management on matters impacted by programmatic/policy changes. Advises and formulates policies and procedures, adapting existing policies and procedures and/or formulating new policies and procedures. Assists with resource allocation decisions to include FTE ceiling, salary budget, supply budget, equipment budget, space utilization, maintenance contracts, etc. Performs in-depth, rigorous analysis of budget requests by employing techniques such as cost-benefit analysis, program trade-offs, and exploration of alternative methods of funding to insure that program objectives are met. Makes recommendations to top management based on data analysis and findings. Assists senior management in preparation of a variety of daily, weekly, monthly, and annual reports. Regularly prepares Issue Briefs which are designed to inform the VISN and VACO of significant issues/events. Participates and represents senior management on Medical Center committees and workgroups and in meetings that support the hospital mission. Carries out a variety of special assignments that are diverse issues and frequently have short deadlines. Develops major organizational proposals that involve extensive analysis prior to recommending significant changes in workforce distribution, positions, and/or functional responsibility. Analyzes management techniques, processes, and styles for improving organizational effectiveness. Analyzes individual programs, functions, and organizations at the local and when requested, VISN level to determine whether management systems in current use efficiently accomplish objectives and whether they provide controls necessary for sound management. Assists the executive management Team and Office of Quality Management (QM) in reviewing and defining performance expectations and accomplishments to ensure adherence to VA and non-VA requirements. Ensures documentation and follow-up of continuous improvement efforts. Coordinates with QM and performs work related to developing and monitoring quality programs, plans, procedures, and methodologies, and/or analyzing quality initiatives and processes. Analyzes a wide range of processes with long-term goals and results, making use of basic and advanced quality tools to accomplish analysis. Trains and uses facilitation skills to perform quality tools and techniques. Provides guidance and facilitation skills to quality action teams and to managers. Performs other related duties as assigned. Work Schedule: Monday - Friday, 7:30am - 4:00pm; Work schedule subject to change based on agency needs.. Virtual: This is not a virtual position. Position Description/PD#: Management and Program Analyst/PD081530 Relocation/Recruitment Incentives: Not Authorized Critical Skills Incentive (CSI): Not Approved Permanent Change of Station (PCS): Not Authorized Requirements Conditions of Employment You must be a U.S. Citizen to apply for this job To be considered for this position, you must complete all required steps in the process. In addition to the application and questionnaire, this position requires an online assessment. The online assessment measures critical general competencies required to perform the job. Selective Service Registration is required for males born after 12/31/1959 Physical Requirements: The work required does not inherently include any physical requirements essential for successful job performance that could not otherwise be performed with accommodation or workplace adjustment. A pre-placement physical examination is not required. Subject to background/security investigation Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued dentification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment. Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP) As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service. Upon completion of your probationary period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest. Qualifications To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 04/03/2026. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-12 position you must have served 52 weeks at the GS-11. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. You may qualify based on your experience as described below: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-11 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Possess knowledge of the mission, goals, organization, and programs of VA healthcare services and delivery systems; Experience developing, implementing and assessing financial and workload information for a complex hospital system; Experience utilizing knowledge of healthcare policy and administration to generate and apply new concepts in planning, conducting and evaluating short and long-range studies; Experiencing participating in and managing projects aimed at process improvement; Experience utilizing a wide range of qualitative and quantitative program evaluative methods for conducting cost benefit and make/buy analyses; Experience negotiating with top management and VAMC service chiefs to accept and implement recommendations derived from analysis and evaluation of data; Experience communicating in writing, orally, and via presentation tools at an executive level. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements: The work is primarily sedentary, although some slight physical effort may be required. Work is typically performed in an adequately lighted and climate controlled office. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/. Education There is no educational substitution at this grade level. Additional Information Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer. For more information about the Act and the complaint process, visit Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP) at The Fair Chance Act. Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments if you received the link after the close of the announcement. To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments. This job opportunity announcement may be used to fill additional vacancies. The Career Transition Assistance Plan (CTAP) provides eligible displaced VA competitive service employees with selection priority over other candidates for competitive service vacancies. To be qualified you must submit appropriate documentation (a copy of the agency notice, your most recent performance rating, and your most recent SF-50 noting current position, grade level, and duty location) and be found well-qualified for this vacancy. To be well-qualified: applicants must possess experience that exceeds the minimum qualifications of the position including all selective factors, and who are proficient in most of the required competencies of the job. Information about CTAP eligibility is on OPM's Career Transition Resources website at http://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/.
