Security Officer - Customer Service Patrol

Allied Universal • Butner, NC • 14h ago

Allied Universal®, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer - Customer Service Patrol in Butner, NC , you will serve and safeguard clients in a range of industries such as Logistics & Distribution, and more. As an Unarmed Patrol Officer with Allied Universal at a busy logistics and distribution location, you will monitor and patrol assigned areas, conduct routine rounds, and maintain a high-visibility presence that helps to deter security-related incidents. You will support daily operations by responding to reports, documenting activity, and providing professional customer service and clear communication to employees, drivers, and visitors, reflecting our agile, reliable, innovative, people-first culture.

Position Type: Full Time

Pay Rate: $15.96 / Hour

Job Schedule:

DayTimeThur03:00 PM - 11:00 PMSat07:00 AM - 07:00 PMSun07:00 AM - 07:00 PM

Why Join Us:

Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.

Career Growth: Get paid training and access to career growth opportunities.

Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.

Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

What You'll Do:

Provide customer service to personnel, visitors, and/or drivers by following site-specific security-related procedures, policies, and when appropriate, emergency response activities at a logistics and distribution location.

Respond to incidents and critical situations in a calm, problem-solving manner, including coordinating notifications, documenting details, and/or assisting with scene control as directed.

Conduct regular and random foot and/or vehicle patrols throughout warehouse, yard, and perimeter areas to help to deter unauthorized activity, identify irregular conditions, and report concerns.

Monitor access points such as gates, docks, and entrances by verifying credentials, controlling visitor and/or driver entry, and maintaining required logs and reports per post orders.

Complete routine reports and documentation, including incident reports, patrol activity, and communication logs, while maintaining clear communication with site contacts and Allied Universal leadership.

Minimum Requirements:

Being comfortable using a computer or tablet is preferred.

Customer service experience is preferred.

Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.

Possess a high school diploma or equivalent.

As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.

Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.

As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.

Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.

A valid driver's license will be required for driving positions only.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices .

Job ID: 2026-1553337

Location: United States-North Carolina-Butner

Job Category: Security Officer

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