Compensation Amount: 13.41 USD Hourly Job Summary: The Beverage Cart Lead is responsible for overseeing daily beverage cart operations across two golf courses while maintaining a high standard of customer service. This position provides leadership and support to Beverage Cart Attendants through hiring, training, scheduling, and daily operational guidance. The Lead ensures efficient operations, accurate inventory management, and adherence to safety and sanitation standards. Job Description: ESSENTIAL FUNCTIONS Supervises daily beverage cart operations for two golf courses. Hires, trains, and supports Beverage Cart Attendants. Creates and manages staff schedules to ensure proper coverage. Monitors, maintains, and orders inventory as needed. Ensures all operations run smoothly and efficiently throughout the day. Ensures all team members adhere to company policies, industry regulations and safety guidelines. Greets guests in a friendly, timely, and professional manner. Issues receipts, refunds, credit, or change due to customers accurately. Maintain and reconciles cash drop boxes and sales at the end of each shift. Ensures compliance with safety, sanitation, and alcohol service standards. Maintains awareness of safety issues and reports them immediately to management. Address and communicates operational or guest service concerns in a timely manner. Performs other duties as assigned by management. SKILLS AND KNOWLEDGE REQUIREMENTS INCLUDE High school diploma/G.E.D. equivalent preferred. Previous food & beverage or customer service experience required; leadership experience preferred. TIPS Certification or ability to obtain and maintain, required. Must possess a valid driver's license. Strong customer service skills with the ability to engage positively with guests and staff. Strong organizational and time management skills. Basic math and cash handling skills. Ability to work independently and make sound decisions. Ability to work effectively with a variety of personalities. Strong attention to sanitation and safety practices. Ability to recognize issues and communicate effectively with management. Ability to operate a point-of-sale (POS) system, including ability to consistently handle monetary transactions and end-of-day deposits. PHYSICAL AND MENTAL REQUIREMENTS Moving about on foot to accomplish tasks, particularly frequent movements from place to place within the unit. Bend, lift, carry, reach/extend arms and hands above shoulder height frequently, or otherwise move in a constantly changing environment. Lifting, carrying and pushing up to twenty-five (25) pounds regularly, thirty (30) to thirty-five (35) pounds frequently, and up to fifty (50) pounds occasionally. Withstanding temperature extremes in outdoor environments. Ability to work a flexible schedule, including evenings, weekends and holidays according to department needs. Physical presence at the job site is essential to perform job duties. EQUIPMENT USED Golf Cart Point-of-sale system Typical office equipment (computer, phone system, fax, copier, scanner, among others) Giants Ridge, Minnesota's premier four-season recreation destination, managed by Guest Services, is seeking a motivated and organized Beverage Cart Lead to support our operations. This role plays a key part in delivering high-quality guest experience while ensuring efficient day-to-day beverage cart operations. The Lead Beverage Cart Attendant is responsible for hiring, scheduling, and training Beverage Cart Attendants, while overseeing inventory management and supporting smooth daily operations. This position requires a hands-on leader who can balance operational responsibilities with exceptional guest service. What We're Looking For: Strong customer service and communication skills Highly organized with attention to detail Ability to work effectively with a variety of personalities. Self-motivated with the ability to work independently. Ability to work a flexible schedule including weekends and holidays. Must be at least 18 years old and possess a valid driver's license. Why Work at Giants Ridge? Exclusive Golf Privileges - Hit the greens with complimentary golfing at our two championship golf courses. Exclusive Discounts - Save on delicious food, stylish apparel and must-have accessories while working at Giants Ridge. Work with Friends - Join a fun, supportive team where every day feels like an adventure. Flexible Scheduling - We offer flexible schedules to fit your lifestyle, but some weekend and holiday shifts are required to keep up with the excitement at Giants Ridge. And more! - Additional perks and surprises that make Giants Ridge a great place to work! Giants Ridge is a 1-rated family vacation destination in Minnesota. Located just north of Duluth in the heart of Minnesota's Superior National Forest, Giants Ridge is a four-season family-oriented resort offering fun and adventure for every level of outdoor enthusiast. Summer is filled with world-class golf, plus mountain biking, water recreation and more. Winter brings incredible skiing, snowboarding, fat tire biking, and endless miles of snowmobile trails to explore, plus dining, shopping and much more. Spring and fall seasons are the perfect transitions to the next season of outdoor adventure. Founded in 1917, Guest Services has worked tirelessly to earn the reputation as the premier hospitality management company and National Park Service concessionaire in the United States. Guest Services takes great care and pride in providing best-in-class services across a wide variety of client sites including luxury communities, hotels, resorts, government and business dining facilities, full-service restaurants, state and national parks, outdoor recreation, boathouses, marinas, museums, conference centers, senior living communities, health care systems, school and university dining facilities, and specialty retail stores. Guest Services, Inc. is an Equal Opportunity employer. All qualified applicants will receive consideration for employment and promotion without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status. OUR COMMITMENT TO DIVERSITY, EQUITY, & INCLUSION: We embrace Diversity, Equity, and Inclusion (DEI) and the richness it brings to our company. Our commitment is to provide an inclusive workplace where individuals can bring their whole selves to work, enabling them to provide the best level of service to our diverse customer base. Apply here: https://www.aplitrak.com/?adid=YmJnZW5lcmljLjI5MDg5LjEwNTA2QGd1ZXN0c2VydmljZXNjb21wLmFwbGl0cmFrLmNvbQ
