Intro
Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you'll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you'll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!
Why you'll love this job
The Manager, Industrial Engineer is part of the Technical Operations Division. This role drives impactful improvements across the supply chain by applying engineering discipline to labor standards, capacity modeling, and workflow optimization. You will collaborate cross-functionally in a fast-paces environment, contributing to continuous improvement across multiple locations. You'll be part of a team driving real operational change across our supply chain. This role offers the opportunity to apply core industrial engineering tools in a high-impact environment - helping modernize how we support frontline teams, improve service levels, and scale for growth.
What you'll do
As noted above, this list is intended to reflect the current job but there may be additional essential functions (and certainly non-essential job functions) that are not referenced. Management will modify the job or require other tasks be performed whenever it is deemed appropriate to do so, observing, of course, any legal obligations including any collective bargaining obligations.
Provide engineering oversight to support the modernization of systems, integration of automation, and throughput improvements across a complex supply chain network
Lead a team focused on warehouse optimization, labor engineering, and strategic capacity planning
Own and execute continuous improvement roadmaps, delivering measurable gains in KPIs such as throughput, accuracy, service levels, and safety performance
Drive cross-functional projects in collaboration with Operations, Safety, IT, and Supply Chain Strategy teams to implement scalable, high-impact solutions
Standardize labor engineering practices across centralized and regional facilities to ensure operational consistency and discipline
Oversee major initiatives to redesign workflows, facility layouts, labor standards, and system integrations with a focus on safety and scalability
Develop and implement strategies for capacity planning, workflow efficiency, and space utilization to support sustainable growth and reduce costs
Mentor and coach peers and operations teams in engineering best practices and operational excellence methodologies
Develop and embed KPIs and performance metrics at the floor level to support labor efficiency, quality, and priority-based decision-making
Champion Lean and Six Sigma practices across operational workflows to drive standardization and continuous improvement
Travel up to 35% may be required
All you'll need for success
Minimum Qualifications- Education & Prior Job Experience
Bachelor's degree in Industrial Engineering, Operations Research, or related field.
5+ years of experience in industrial engineering, operations research, or a related field.
Proven experience in labor standards development, capacity modeling, workflow optimization, and spaceutilization.
Strong analytical and problem-solving skills, with experience in data analysis and metrics development.
Preferred Qualifications- Education & Prior Job Experience
Master's degree in Industrial Engineering, Operations Research, or related field.
5+ years of experience in industrial engineering, operations research, or a related field.
Experience in supply chain management, logistics, or a related field.
Certification in industrial engineering, such as a Certified Industrial Engineer (CIE) or a Certified Supply ChainProfessional (CSCP).
Skills, Licenses & Certifications
Strong proficiency in data analysis and metrics development, with experience in tools such as Excel, Tableau, orPower BI.
Advanced skills in data analytics (SQL, Python, Power BI), simulation, and CAD layout tools
Knowledge of lean principles and Six Sigma methodologies.
Certification in industrial engineering, such as a Certified Industrial Engineer (CIE) or a Certified Supply ChainProfessional (CSCP).
Strong communication and collaboration skills, with experience in working with cross-functional teams.
What you'll get
Feel free to take advantage of all that American Airlines has to offer:
Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
Health Benefits: On day one, you'll have access to your health, dental, prescription and vision benefits to help you stay well. And that's just the start, we also offer virtual doctor visits, flexible spending accounts and more.
Wellness Programs: We want you to be the best version of yourself - that's why our wellness programs provide you with all the right tools, resources and support you need.
401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more
Feel free to be yourself at American
From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.
Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life's journey? Feel free to be yourself at American.
EQUAL EMPLOYMENT OPPORTUNITY/ AFFIRMATIVE ACTION POLICY
American Airlines maintains a continuing policy of nondiscrimination in employment. It is our policy to provide equal opportunity and access for all persons, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or status as a disabled veteran or other protected veteran, in all phases of the employment process and in compliance with applicable federal, state, and local laws and regulations. This policy of nondiscrimination shall include, but not be limited to, the following employment decisions and practices: hiring; upgrading; promotions; demotions or transfers; layoffs; recalls; terminations; rates of pay or other forms of compensation; selection for training, including apprenticeship; and recruitment or recruitment advertising.
