Back to Jobs search

Staff UX Research Lead / Contract / Hybrid / San Francisco, CA

Motion Recruitment Partners • San Francisco, CA • 8h ago

San Francisco, CA

Hybrid

Contract

$92.83/hr - $92.83/hr

Exciting UX Research Lead opportunity with an established firm.

Contract Duration: 4 - 5 months

Hybrid role - San Francisco offices

Required Skills & Experience

Our client's team values diverse individual experiences.

This role is defined as Staff UX Researcher, but you may not have called yourself this in the past.

Other ways of describing yourself may include Design Researcher, Human Factors Researcher, or Customer Insights.

Here are the experiences and skills we're looking for:

7 - 10+ yrs experience in research

BA/BS degree in Anthropology, Sociology, Psychology, Human-Computer Interaction, CognitiveSciences, other related fields, or equivalent practical experience

Comfortable presenting to groups, working cross-functionally to build relationships, and crafting compelling stories from data

Understanding of different qualitative and quantitative research methods, including when and how to apply them during each product phase

A sincere passion for well-crafted user experiences that are usable, beautiful and, most importantly, solve for customers' needs

Experience with human-centered design process, starting with user insights, ideating, prototyping, and iterating based on user feedback

What You Will Be Doing

You will collaborate with a team of UX Designers, Product Managers, Engineers and cross-functional stakeholders to answer our client's team questions about what their internal and external customers need, desire, and aspire to so that they can build empathy and develop best-in-class digital experiences.

You will support all product verticals within our product and technology team, including buyer, seller,growth, sales, vendor, and operations, and will occasionally support or lead cross-functional research studies to address enterprise-level initiatives.

As such, you will develop and maintain a user research roadmap insupport of our client's 18-month roadmap and future vision for the customer experience.

You are customer obsessed and an advocate for all users.

You are an expert at using qualitative research methods (interviews, field/diary studies, etc.) and quantitative methods (surveys, e.g.) to shape product development and influence overall strategy.

You are passionate about pursuing the WHY behind whatpeople think, say, do, and feel, and youre able to turn this into clear and actionable strategies that inspire our cross-functional teams on what they should do next.

While a large part of your role is to uncover insights and provide strategic direction, you will also maintain our client's Co-Creation panel and take on the roles of recruiter and coordinator when fielding your research.

You'll work with partners and stakeholders from across the company, telling the real stories behind your work to drive consensus, ship meaningful products, and amplify the role of human-centered design within the company.

What You Will Get To Do Every Day

Design and conduct generative, evaluative, and usability research studies in support of all product verticals

Support and sometimes lead research studies in service of broader business initiatives, collaborating with cross-functional partners in marketing, merchandising, sales, and operations, for example

Influence 18-month roadmap and future vision by synthesizing insights across multiple studies that cut across product verticals

Design and conduct qualitative studies, including user interviews, remote, and in-person usability studies, field visits, diary studies, personas for existing and future products.

Design and conduct quantitative studies, such as structuring and analyzing surveys to evaluate potential product directions and capture insights at scale.

Larger efforts may include segmentations and pricing research.

Synthesize and communicate research findings to advise business decisions through rich storytelling via presentations, reports, workshops, and any other novel, creative approaches that you invent

Collaborate with designers, product managers, data scientists, marketing, operations managers, and engineers to ensure research provides a holistic view of our users

Establish user research best practices across our client's different working groups

Mentor designers & junior members of the team on user research best practices

Develop new tools and processes to uncover rich customer insights

Manage our client's internal research resource, The Co-Creation Panel, including recruitment, payment, and ongoing panel management

Establish a consumer-centric culture and how to drive insights into our daily work

Be a trusted voice of research and the voice of the user at our client

You will receive the following benefits:

Medical Insurance - Four medical plans to choose from for you and your family

Dental & Orthodontia Benefits

Vision Benefits

Health Savings Account (HSA)

Health and Dependent Care Flexible Spending Accounts

Voluntary Life Insurance, Long-Term & Short-Term Disability Insurance

Hospital Indemnity Insurance

401(k) including match with pre and post-tax options

Paid Sick Time Leave

Legal and Identity Protection Plans

Pre-tax Commuter Benefit

529 College Saver Plan

Motion Recruitment Partners (MRP) is an Equal Opportunity Employer. All applicants must be currently authorized to work on a full-time basis in the country for which they are applying, and no sponsorship is currently available. Employment is subject to the successful completion of a pre-employment screening. Accommodation will be provided in all parts of the hiring process as required under MRP's Employment Accommodation policy. Applicants need to make their needs known in advance.

Specialization:

UX/UI Design

Similar Jobs

Director, Research Finance

Sutter Health • Emeryville, CA • 23min ago

Finance, Accounting & Banking

We are so glad you are interested in joining Sutter Health! Organization: SHSO-Sutter Health System Office-Bay Position Overview: This position resides with Sutter Health's Research department and provides financial over...

23min ago

Go to Apply

Finance Manager

Robert Half • San Leandro, CA • 24min ago

Finance, Accounting & Banking

Description We are looking for a skilled Finance Manager to lead financial planning and analysis efforts for our organization. This role requires a strategic thinker who can deliver insightful financial models, provide c...

24min ago

Go to Apply

Senior Finance Analyst, Infrastructure, YouTube Finance

Google • San Bruno, CA • 27min ago

Finance, Accounting & Banking

Senior Finance Analyst, Infrastructure, YouTube Finance corporatefare_ YouTube place San Bruno, CA, USA Mid Experience driving progress, solving problems, and mentoring more junior team members; deeper expertise and appl...

27min ago

Go to Apply

VP, Lifecycle Marketing - Synchrony Bank

Synchrony • San Francisco, CA • 52min ago

Finance, Accounting & Banking

Role Summary/Purpose: Synchrony is continuing to build a world class Online Digital Bank - with smart savings products that help customers create better futures. Our Consumer Bank Marketing team brings these products to...

52min ago

Go to Apply

VP, Lifecycle Marketing - Synchrony Bank

Synchrony • San Francisco, CA • 52min ago

Finance, Accounting & Banking

52min ago

Go to Apply

Wealth Banking Services Relationship Manager

U.S. Bank • San Francisco, CA • 54min ago

Finance, Accounting & Banking

At U.S. Bank, we're on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it tak...

54min ago

Go to Apply

AVP / VP, Relationship Manager - Corporate Banking (Japanese bilingual)

Mizuho Corporate Bank • San Francisco, CA • 1h ago

Finance, Accounting & Banking

SUMMARY Develops and manages relationships with corporate clients with emphasis on origination business and portfolio risk in the assigned business segment. Presents a range of corporate banking product solutions to meet...

1h ago

Go to Apply

Service Sales Manager, Southwest US

Grundfos • Hayward, CA • 1h ago

Management & Administrative

Service Sales Manager, Southwest US Apply Now Start applying with LinkedIn Please wait... Job Description Are you passionate about driving service sales growth and building lasting customer relationships in the pump indu...

1h ago

Go to Apply

Service Sales Manager, Southwest US

Grundfos • San Francisco, CA • 1h ago

Management & Administrative

1h ago

Go to Apply

Sales and Service Manager

24 Hour Fitness, INC. • San Carlos, CA • 1h ago

Management & Administrative

FULL-TIME Full-time LOCATION 1650 Industrial Road San Carlos CA 94070 JOB SUMMARY The Sales and Service Manager (SSM) ensures the club delivers an outstanding and well-rounded sales and service experience to all guests a...

1h ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.