Event Planning Manager

Hyatt • Boston, MA • 2h ago

Description:

Position summary

The Event Planning Manager's primary focus is servicing event and group bookings. This role acts as the liaison between Meeting Planners/clients and hotel colleagues to coordinate event details, manage room blocks and billing instructions, and ensure the smooth on-site execution and post-event reconciliation of assigned events.

Essential duties and responsibilities

Client partnership and planning

Serve as primary contact for assigned groups/events through pre-event planning, on-property execution, and post-event follow-up.

Conduct and support client meetings and site inspections/tours; maintain strong customer relationships.

Event detailing and internal coordination

Administer key components of group/event agreements and translate requirements into clear internal documentation and timelines.

Detail food & beverage, meeting space set-up, and A/V needs; coordinate with hotel departments and partners to deliver the event as sold.

Manage room blocks, pickup/attrition-related coordination, and operational run-of-show needs aligned to contracted events.

Financial accuracy and close-out

Capture billing instructions, support timely approvals, and complete final review/reconciliation processes consistent with hotel standards.

Service recovery and quality

Act as on-site contact during event execution; proactively resolve issues, partner with operations leaders, and protect guest/client experience.

Salary range: $66,100-$88,000 per year

Qualifications:

Experience :

1-3 years in hotel event planning, event sales, catering/events, or comparable experience preferred.

Skills :

Strong organization, accuracy, multitasking, and time management; refined written and verbal communication.

Experience with hotel/catering/event systems is a plus.

A true desire to satisfy the needs of others in a fast paced environment

Refined verbal and written communication skills

Must be proficient in general computer knowledge

Candidates should be extremely detail oriented, organized and be able to handle a fast paced environment

Availability :

ability to work a flexible schedule aligned to event business needs (including some evenings/weekends/holidays).

Primary Location: US-MA-Boston

Organization: Hyatt Regency Boston

Pay Basis: Yearly

Job Level: Full-time

Job: Catering/Event Planning

Req ID: BOS002781

Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.

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