Front Office Host (Overnight Availability Required)

Hyatt • Burlingame, CA • 5h ago

Description:

At Hyatt, we believe our guests choose us because of our caring and attentive colleagues who are focused on providing efficient service and meaningful experiences. As a Front Office Host, you play a key role in creating a welcoming first impression and delivering exceptional guest experiences throughout each stay.

The Front Office Host is responsible for assisting guests with check-in and check-out, managing reservations, responding to guest inquiries, and ensuring smooth front desk operations. This position also serves as a Relief Night Auditor with additional evening shifts on other days. Open availability is essential to support operational needs.

This role requires strong communication skills, attention to detail, and the ability to multitask in a fast-paced environment while maintaining a warm and professional demeanor. Responsibilities during overnight shifts include balancing daily financial transactions and preparing reports.

This position requires continuous standing, frequent use of computer systems, and interaction with guests and colleagues. Must be able to work a flexible schedule, including overnight shifts evenings, weekends, and holidays.

The hourly rate for this position is $30.29. Effective April 1, 2026, the hourly rate for this position is $30.79.

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

View ourVirtual Reality Experience (https://www.youvisit.com/tour/hyatt/141102?pl=w&tourid=tour1) to spend a 'day in the life' of a hospitality professional at a full-service hotel.

Qualifications:

Greet guests and complete check-in and check-out procedures

Handle reservations, room assignments, and guest requests

Provide knowledgeable and courteous service to guests and colleagues

Perform night audit duties, including balancing reports and financial transactions

Address guest concerns and resolve issues promptly

Maintain front desk organization and cleanliness

Communicate effectively with other departments to ensure seamless operations

Follow all safety and security procedures

Able to work a flexible schedule, including overnight shifts, evenings, weekends, and holidays, in accordance with operational needs

Primary Location: US-CA-Burlingame

Organization: Hyatt Regency San Francisco Airport

Pay Basis: Hourly

Job Level: Full-time

Job: Front Office

Req ID: BUR001011

Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.

Hyatt

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