The Revenue Operations Manager leads the implementation, governance, and continuous improvement of pricing and inventory strategies across markets. This role partners closely with global and regional commercial stakeholders to drive system adoption, elevate revenue performance, and align hotel needs with enterprise strategy.
Your day to day
Implement and communicate revenue initiatives across hotels in partnership with global and regional commercial stakeholders.
Provide insights and feedback to global and regional revenue leadership to ensure continuous improvement of tools and programs.
Drive execution of pricing, yield, and selling strategies using GRS, N2 Pricing, and distribution systems.
Consult with regional stakeholders and hotel feedback on effective system utilization to maximize revenue opportunities.
Analyze performance trends and recommend strategic actions for revenue growth.
Support training and development of commercial and revenue teams, serving as a subject matter advisor.
Collaborate with cross-functional partners to resolve system, process, and operational issues.
Lead delivery of targeted revenue initiatives and improvement programs across assigned markets.
What we need from you
7-10 years of experience in revenue management, hotel operations, or commercial strategy with deep knowledge of GRS, N2 Pricing, PMS, and distribution platforms.
Expertise in pricing, forecasting, yield optimization, and channel performance.
Proficiency with commercial systems including GRS, N2 Pricing, and related hotel technology.
Proven ability to lead large-scale or multi-property projects from design through execution.
Strong communication and stakeholder management skills across commercial and hotel organizations.
Ability to resolve competing priorities and drive alignment across global and regional teams.
Experience developing and implementing revenue, pricing, or commercial strategies across diverse hotel portfolios.
Ability to translate analytical insights into strategic recommendations supporting long-term growth.
Strong analytical capability to interpret trends and guide strategic decision-making.
Bachelor's degree in Business, Hospitality, Economics, Statistics, or related field (or equivalent experience).
Strong presentation, communication, and relationship-building skills across all organizational levels.
Travel - none
Location - Our hybrid work structure is an expectation of three (3) days a week in the ATLANTA office. This expectation may be adjusted to evolve with the changing needs of the business.
The salary range for this role is $83,000 to $140,000. This role is also eligible for bonus pay. We offer a comprehensive package of benefits, including paid time off, medical/dental/vision insurance, 401K and other benefits to employees.
LI-SM1
At IHG Hotels & Resorts, we work together to deliver True Hospitality for Good on a global scale. With corporate offices and over 6,000 hotel destinations worldwide, a career at IHG is the perfect way to broaden your horizons. You'll experience our unique culture and brilliant colleagues who will support and inspire you. With a host of corporate opportunities to choose from, wherever you are on your career journey, and whatever you want to achieve there's Room for You at IHG.
Over recent years, we've transformed our company. We have bold ambitions to drive performance and maintain our relentless focus on growth in order to be the hotel company of choice that guests & owners love.
We are a hospitality business at our core and value connections and being together helps us foster a unique sense of belonging that also supports productivity. That's why here at IHG, we give our colleagues flexibility and balance - working in a hybrid way, blending office and remote working collectively. We recognise that every role is different, that's why leaders work with teams to determine how and when they collaborate.
We provide a wide range of benefits designed to help you live your best work life. These include impressive room discounts across our many properties, recharge days and volunteering days throughout the year. Through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace. We offer a unique and inclusive culture, where there is always Room for You to belong, grow and make a difference.
Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other category protected by applicable laws. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
Important information :
The salary range listed is the lowest to highest pay scale we, in good faith, believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee's pay position within the pay range will be based on several factors, including relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs.
No amount of pay is considered to be wages or compensation until it is earned, vested, and determinable. The amount and availability of any bonus, commission, or other form of compensation allocable to a particular employee remain in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.
If you require reasonable accommodation during the application process, please click here .
IHG does not accept applications, inquiries, or unsolicited CVs/resumes from staffing or recruiting agencies. Please click here for our agency policy.
If you are a resident of or applying to a job opening in the State of Washington, please click here to read about applicable benefits.
At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.
