Business Operations Manager - Commercial Banking Real Estate - Vice President

JPMorgan Chase • Uniondale, NY • 2h ago

You are experienced in process improvement, business transformation, and change management. A role as a Business Operations Manager making meaningful change in an industry-leading Commercial Real Estate department is for you.

As a Business Operations Manager in Commercial Real Estate, you will lead strategic change, including operating model, process, technology, product and risk/controls.You will become a business subject matter expert who partners across all functional areas to develop a best in class client and employee experience.

Job responsibilities:

Drive strategic change across Commercial Real Estate by leading cross-functional teams

Provide leadership and guidance to team members to foster a culture of innovation and continuous improvement

Work with Technology and Product teams to prioritize and deliver projects and process re-engineering efforts to deliver operational excellence

Partner with Sales, Credit Risk, Payments and middle office on process design and execution

Help determine changes to roles and responsibilities as technology, business process and operating models evolve

Perform other responsibilities as assigned

Required qualifications, capabilities and skills:

Five plus years of project management experience with emphasis on process re-engineering and business transformation

Ability to work in a demanding, fast paced environment with competing priorities

Demonstrated leadership skills with the ability to inspire and motivate teams

Proven track record of leading successful projects and initiatives

Strong oral and written communication skills

Advanced expertise with Microsoft Office suite, particularly Excel, PowerPoint and Pitch Pro

Preferred qualifications, capabilities and skills:

In depth understanding of Commercial Real Estate operations and market dynamics

Self-starter with the ability to work independently

Strong interpersonal skills and the ability to work collaboratively; develop strong partnership with multiple levels of employees

Leadership experience in managing diverse teams and driving organizational change

Strong analytical skills with attention to detail and the ability to interpret and present complex data

Bachelor's Degree preferred; MBA is advantageous

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

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