Sr. Program Manager - Technology Supply Chain, Central Programs

Amazon • Nashville, TN • 2h ago

Description

The Technology Supply Chain organization is looking for a Senior Program Manager to own the rhythm of business for a global supply chain organization. This role sits at the center of how the organization plans, reviews, and communicates progress against its most important goals. You will own the mechanisms that keep leadership aligned, teams accountable, and the organization moving with clarity and speed.

Key job responsibilities

Own organizational goal management end-to-end, including goal quality, submission timelines, and status updates in Kingpin. Partner with goal owners to ensure goals meet the bar for clarity, measurability, and strategic alignment.

Lead org-level business reviews (MBRs, QBRs, 2x2s, and OP reviews), including input collection, AI-assisted drafting, and hosting review meetings with senior leadership.

Build and maintain AI-powered automation to reduce manual effort in business review generation and goal reporting.

Drive the annual planning cycle (OP1/OP2), coordinating inputs across workstreams and ensuring on-time, high-quality submissions.

Own the org calendar of business cadence events, ensuring the right mechanisms run at the right frequency with the right participants.

Identify and close gaps in how the organization tracks and communicates progress, building scalable mechanisms that reduce burden on teams.

Beyond the core responsibilities above, this role may also own or support:

Budget and financial planning support: Coordinating with finance partners during OP cycles and tracking spend against plan.

Talent review coordination: Managing the cadence for performance calibrations, promotion cycles, and org-level talent reviews.

New employee onboarding: Owning the org onboarding experience, including orientation materials and first-90-days guidance.

Team communications: Drafting and distributing org-wide communications, all-hands agendas, and leadership updates.

Action item tracking: Owning the mechanism for capturing, assigning, and closing action items from business reviews and leadership meetings.

A day in the life

You start the week reviewing Kingpin for goal updates due from teams, flagging any that need attention before the Monday leadership sync. Mid-week, you run the AI-assisted MBR drafting process you created, pulling data from dashboards and coordinating inputs from workstream leads. By Thursday, you are hosting a review prep session with the leadership team. On Friday, you close the week by updating the org calendar and sending the weekly digest to the broader team. No two weeks are identical, but the mechanisms you own ensure the organization never loses its rhythm.

About the team

The Technology Supply Chain organization manages the end-to-end technology supply chain for Amazon's operations network, spanning planning, procurement, fulfillment, and engineering. The Central Programs team is the connective tissue of the organization, ensuring leadership has the information, mechanisms, and tools needed to make fast, high-quality decisions at scale while enabling other teams to move faster.

Basic Qualifications

5+ years of program or project management experience

Experience using data and metrics to determine and drive improvements

Experience owning program strategy, end to end delivery, and communicating results to senior leadership

Bachelor's degree

Experience with AI/ML technologies

Experience with planning, performance metrics, and process improvement

Preferred Qualifications

2+ years of driving process improvements experience

Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field

Experience in supply chain

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits .

USA, TN, Nashville - 104,100.00 - 155,400.00 USD annually

Amazon

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