Accreditation Manager
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Accreditation Manager
Salary
$26.02 - $38.22 Hourly
Location
Employment Services, FL
Job Type
Full Time Regular
Job Number
2258-05
Department
Lakeland Police Department
Division
Administrative Division I 1402000000
Opening Date
03/23/2026
Closing Date
3/30/2026 4:00 PM Eastern
FLSA
Non-Exempt
Bargaining Unit
NA
Description
Benefits
Questions
GENERAL DESCRIPTION OF CLASS
This person manages all aspects of the Department's State (CFA) and National (CALEA) accreditation processes and is subject to Random Drug testing.
ESSENTIAL FUNCTIONS
This job description outlines the general nature and level of work and is not intended to be an exhaustive list of duties or qualifications. Management reserves the right to modify or assign additional responsibilities as needed.
Maintains agency policy manual and historical record of amended policies.
Maintains report files for re-accreditation and sends out organized monthly reminders to each division of reports due under the authority of the Commanding Officer of the Support Services Division (OIC/OPS).
Maintains all files as required by the Accreditation authorities under the supervision of the OIC/OPS.
Inputs information in the computer as necessary to maintain current policies and/or procedures.
Conducts briefings with the OIC/OPS.
Receives direction from OIC/OPS and acts accordingly.
Carries out any other tasks the OIC/OPS requests, not necessarily outlined in these duties.
Arranges to meet all deadlines by prioritizing and organizing ways to meet those deadlines.
Maintains awareness of conditions or situations that inhibit the agency's efficient operation and makes recommendations for solutions.
Utilizes the Power DMS software program to enter and track accreditation activities.
Requires access and repeated exposure to confidential/security information, including federal and state security databases and the Criminal Justice Information Systems (CJIS).
Performs other safety-security job functions.
Inspects facilities and secure areas for compliance with accreditation standards, along with reviewing and verifying proofs of audits and inventory of department-issued equipment, drugs, money, or evidence, etc.
Requires regular access to secure locations and confidential persons in the Police Department, including secure areas for weapons/firearms vaults, drugs, money, evidence, etc.
May be required to participate in and/or facilitate training to support departmental or City initiatives and requirements.
May be required to work overtime or alternate hours as necessary for the efficient operation of the department.
Position is designated as Mission Critical.
ADDITIONAL FUNCTIONS
Assists the OIC/OPS with collecting and filing proofs of compliance for required CALEA and CFA standards.
Assists as directed by the OIC/OPS, in writing policies and/or procedures from input supplied by the senior staff, ensuring such policies and/or procedures are written in compliance with CALEA and CFA standards.
Maintains all files as required by the Accreditation authorities, under the supervision of the OIC/OPS.
Assists the OIC/OPS by preparing directives for the ten-day turnarounds, Senior Staff review/summary, and final review/Chief of Police's signature to be sent out under the OIC/OPS authority.
Maintains a current and accurate policy manual in hardcopy and electronic format.
Assists in the publishing of Directives as directed by the OIC/OPS.
QUALIFICATIONS (EDUCATION, TRAINING AND EXPERIENCE)
Bachelor's degree from an accredited four-year college or university in Law Enforcement, Business, Public Administration, or a related field.
Two years of experience in the law enforcement field and experience with CALEA and CFA, or a similar accreditation process from a comparable state.
SPECIAL REQUIREMENTS
Must possess and maintain a valid driver's license.
Must possess and maintain a valid telephone number.
Must pass a background check and complete Criminal Justice Information Systems (CJIS) training before accessing confidential/security files.
May be required to pass an elevated background check provided by the City of Lakeland Police Department upon hire.
KNOWLEDGE, SKILLS, ABILITIES
KNOWLEDGE
Thorough knowledge of the total accreditation process and ability to learn and use the CJIS system effectively to access and verify information.
Knowledge of City and departmental policies, rules, and regulations.
Knowledge of principles, practices, and equipment used in police work, including administrative investigations.
Knowledge of federal, state, and local laws or ordinances, rules of evidence, laws regarding search and seizure, and laws regarding administrative/personnel procedures.
SKILLS
Intermediate computer skills; ability to utilize Microsoft Office products, such as Word, Excel, PowerPoint, Publisher, and Outlook; ability to use Adobe Pro.
ABILITIES
Ability to establish and maintain effective working relationships with co-workers, other City employees, and the general public.
Ability to communicate effectively via email or telephone.
Ability to communicate with the general public and department members, such as providing guidance, giving technical direction, explaining or interpreting policy, etc.
Ability to speak publicly on various topics related to the accreditation process.
Ability to foster cooperation between department personnel and create an acceptable attitude among all members/appointees.
WORKING ENVIRONMENT/PHYSICAL REQUIREMENTS
The job requires working in highly secure locations in the Police Department with potential exposure to highly confidential evidence, documents, reports, files, and persons.
The job requires sedentary work with some walking or standing, exerting up to 10 pounds of force regularly, and routine keyboard use.
The job requires normal visual acuity, field of vision, hearing, speaking, color perception, taste, smell, depth perception, and texture perception.
Required Documents
Copy of DD214 - Military Discharge (if applicable).
Applicants for the position of Police - Accreditation Manager are required to submit a copy of ALL required documents with the employment application. Applicants will not be eligible for employment until ALL required documents have been submitted to CIVIL SERVICE or uploaded with the application. Documents will not be accepted after the posted deadline.
Elements of the selection process
Our system allows you to work on your application and save the application without submitting it. This is done to allow you to save your work and come back to finish the application without having to start over. Your application is not considered "complete" until it is thoroughly filled out, without missing information, and ALL required documents are received by Civil Service. If you submit your application and do not "complete" it before 4 p.m. on the posted close date (listed on the job opportunities page), your application will be rejected from the system and you will have to start the application process over. The application WILL NOT be accepted or reviewed until it is "complete".
After submission of the completed application, the application will be reviewed for minimum qualifications. Candidates' applications accepted based on minimum qualifications will be reviewed for desirable job related knowledge, skills, and abilities. The most desirable candidates will be invited to participate in a panel interview.
If selected to move to the next phase, the applicant will attend an interview conducted by a panel. The panel will consist of a minimum of three police department members.
If selected to move forward, you will be invited to complete a biographical interview, conducted by a member of the G.S.S. staff. The biographical interview will consist of a full comprehensive review of the application submitted to confirm accuracy of the information provided. Applicants that are selected to continue in the process will be given information and instructions for the submission of a Personal History Questionnaire, which will be required to move forward in the process.
A thorough background Investigation will be completed on all candidates prior to employment.
Those applicants that are selected for employment will be given a conditional offer of employment. The job offer is contingent upon the successful completion and approval of a Truth Verification Examination (i.e. polygraph or computer voice stress analysis), drug screen testing and completed background investigation.
The applicant will receive written notice either by mail or electronic mail at each phase of the selection process advising them that they were selected to move forward in the process or that they were not selected. It is the responsibility of the applicant to ensure that the e-mail address provided on the application is correct and to provide any updated information to Civil Service during the application process.
Once a decision has been reached to offer the applicant employment OR that the applicant will not be offered employment, applicants will be notified within 30 days. The intent of the Lakeland Police Department's Personnel Services Section is that the selection process, from the date of application until the applicant is advised of a decision regarding employment, will not extend beyond 180 days.
When the applicant is selected for employment and all elements of the selection process have been passed, the applicant will begin the in-house training and familiarization of the positional duties. The employee will be on probationary status until their one year probationary period is successfully completed.
Reapplication
Reapplication and re-evaluation of applicants not hired is permitted after six months as long as nothing in the application history indicates an unfitness for employment. Conditions that qualify as unfitness for employment include revelations of unacceptable drug use, criminal records, or other factors discovered during the selection process.
Background Investigation
A background investigation of each candidate for all positions is conducted prior to appointment to probationary status. The background investigation may include, but is not limited to:
a. verification of qualifying credentials
b. a review of any criminal record
c. a review of applicants driving record
d. fingerprint check
e. warrants check
f. records check
g. verification of at least three personal references
h. a review of prior employment/military history
i. a review of applicants employment and academy files
j. review of social site/internet information
Be advised that sensitive or confidential aspects of the applicant's personal lives may be explored.
The City of Lakeland is a drug free workplace. This position is considered a mandatory testing position, which is subject to pre-employment and random drug testing. All City of Lakeland positions are subject to reasonable suspicion drug testing. As a condition of employment you will be required to pass the pre-employment drug test in accordance with Florida Statute 440.102.
THE CITY OF LAKELAND IS AN EQUAL OPPORTUNITY/EQUAL ACCESS EMPLOYER AND A DRUG FREE WORKPLACE.
City of Lakeland
2026 Summary Sheet
Annual Leave
Annual leave is accumulated bi-weekly and based upon years of service as follows:
Annual leave may be taken as earned by employees hired after January 1, 1989. Employees hired prior to that date use annual leave within the calendar year following the year the leave is earned. All employees may carry over up to a maximum of twenty (20) days at the end of the calendar year. Regular part-time employees who work at least twenty (20) hours per week accrue annual leave at the rate of four (4) hours per month.*
Sick Leave
Sick rate is accrued biweekly based upon years of service and standard hour classification. Eligible for use as soon as earned. Regular part-time employees who work at least twenty (20) hours per week accrue sick leave at the rate of four (4) hours per month.
*NOTE: REGULAR employees with a working day other than eight (8) hours, please contact your supervisor regarding these policies.
Sick Leave Pool
Allows employees to receive sick leave benefits in cases involving catastrophic or long-term illnesses or injuries after all personal leave time has been depleted. Regular full-time employees contribute eight (8) hours and Regular part-time employees contribute four (4) hours on an annual basis. Employees must have completed one full year of service on or before December 31st of the calendar year enrollment; and have accumulated at least forty (40) hours of sick time (twenty (20) hours for Regular part-time employees). Participation in this program is voluntary.
For more information contact Amanda Kaiser at 834-8768
Family & Medical Leave
Federal legislation guarantees up to twelve (12) weeks per year off work under certain circumstances outlined in the policy manual. The employees must have been employed by the City for at least twelve (12) months and have at least 1,250 hours of service during the 12-month period before the requested leave. The City will continue its group life and health insurance for an employee on leave at the same level and under the same conditions that existed while the employee was working.
For more information contact Dawn Justice at 834-6038.
Pension Plan
Provision for retirement income requiring mandatory participation for full-time regular employees.
Defined Benefit Plan:
Plan C Employee 4.52%
Employer 15.54%
OR
Defined Contribution Plan:
Executives, New Hires aged 52 and older, and Fire/Police Recruits
Employee 8.5% or 11% per election upon hire
Employer 15.54%
Deferred Compensation 457 Plan:
A voluntary plan that is invested in mutual funds. The Employees' Pension Board performs the due diligence on the mutual funds. Employees may reallocate their account at any time.
Maximum contribution for 2026 is $24,500; employees age 50 or older can also add a "catch-up" amount of $8,000; employees age 60-63 can also add a "catch-up" amount of $11,250.
Additionally, a match of up to 5% of salary is offered by the City in Plan C.
Holidays
Twelve (12) holidays, includes one (1) personal floating holiday to be used at any time after three (3) months of employment and prior to the end of the calendar year.
Funeral Leave
Up to three (3) days off with pay due to death of an immediate family member (as defined in the policy manual). Up to four (4) hours off with pay may be obtained through supervisor approval to attend local funeral services of persons other than immediate family.
Jury/Witness Duty
Employees required to serve on jury duty will be relieved of responsibility for their regular work shift or portion thereof and receive full pay while serving. All fees received for such service may be retained by the employee. Employees subpoenaed to any civil or criminal court proceeding, which employee is not personally or monetarily interested, shall be paid as if engaged in regular work activities.
Military Leave
Allows for up to 240 hours in any one calendar year for annual military training without loss of pay or benefits for any employee in some @type of reserve status for the United States Armed Forces. (see policy manual for additional information).
Maternity Leave
Refer to Family & Medical Leave for those employees who qualify. Others may take up to three (3) months leave of absence available upon approval of the Department Head. Employees may opt to utilize any combination of paid (sick or annual leave) or unpaid leave.
Leave of Absence Without Pay
Written requests are subject to approval by Department Head and City Manager or designee for less than ninety (90) days. Requests for more than ninety (90) days also require Civil Service Board approval for employees in a Civil Service classification.
Longevity Pay
Tuition Reimbursement
Program provides employees up to $2,500 per fiscal year (October 1 through September 30) for reimbursement of tuition of approved college, university, vocational, or correspondence classes upon completion with a grade of "C" or better in credit courses only. Full reimbursement is given for courses and fees, upon approval. The program does not include reimbursement for cost of books, supplies or other related expenses.
For more information, contact Melissa Yelnick at 834-6844.
Suggestion Awards
A program designed to provide a consistent and organized method for employees to submit and be rewarded for constructive ideas for improvement. Maximum award is $1000.
For additional information, contact Employee Engagement and Development at 834-6837.
Direct Deposit of Paycheck (refer to handout in new employee folder)
An account must be established with the institution of your choice prior to signing up for direct deposit.
Uniforms/Equipment
Uniforms issued at no cost to employees for those job classifications which require them. Equipment is issued to employees at either no cost or discounted cost depending upon job classification.
Parking
Free while at work.
Break Periods
Employees may be permitted two (2), fifteen (15) minute breaks during the workday. The time shall be at the discretion of the supervisor.
For Information on Health Insurance, Dental, Vision, and Life Insurance please contact Benefits at 834-6797.
For Information on Retirement Benefits, contact the Retirement Services at 834-8765 or 834-8797.
For Information on Firefighter and Police Officer Retirement Benefits, contact Foster & Foster at 239-333-4872.
01
Have you received a bachelor's degree from an accredited four-year college or university in Law Enforcement, Business, Public Administration, or a related field?
Yes
No
02
If you have a bachelor's degree, please indicate the area of study for your degree. If not, please @type N/A.
03
Do you have two (2) years of experience in the law enforcement field and experience with CALEA and CFA or a similar accreditation process from a comparable state?
Yes
No
04
Please provide a narrative supporting your answer to the above question. Be sure to include the specific job title, job duties, organization and the dates where the work was performed. Note: The employers and dates of employment that you list here must also be included in the "Work Experience" section of this job application.
05
Please indicate which @type of valid driver's license you possess.
Florida driver's license
I have an out-of-state driver's license
I do not have a valid driver's license
06
Are you a citizen of the United States?
Yes
No
07
Have you ever received a dishonorable discharge from any of the Armed Forces of the United States?
Yes
No
08
Any person who, after July 1, 1981, pleads guilty or nolo contendere to, or is found guilty of a felony, or of a misdemeanor involving perjury or a false statement, shall not be eligible for employment or appointment as an officer, not-withstanding suspension of sentence or withholding of adjudication. Have you been convicted of any felony or of a misdemeanor involving perjury or false statement?
Yes
No
09
Do you have a High School diploma from an accredited school or its equivalent (GED)?
Yes
No
10
Have you ever, by word of mouth, or in writing advocated, advised, or taught the doctrine that the government of the United States of America, or of any political subdivision thereof, should be overthrown by force, violence, or any unlawful means?
Yes
No
11
Are you willing to take a Truth Verification Examination (i.e. polygraph or voice stress analysis) to verify all information supplied in this application?
Yes
No
12
Have you illegally used, experimented, or otherwise possessed marijuana, or any of its derivatives within the past 2 years?
Yes
No
13
If you have illegally used, experimented, or otherwise possessed marijuana, or any of its derivatives within the past 2 years, please provide a detailed explanation of the incident(s) and provide the month/year of last use. Otherwise, enter N/A.
14
Other than marijuana, within the past 5 years, have you illegally used, experimented, or otherwise possessed any controlled substance listed under Florida Statute 893, including synthetic drugs and the use of prescription medications that were not prescribed to you.
Yes
No
15
If you have, within the past 5 years, illegally used, experimented, or otherwise possessed any controlled substance listed under Florida Statute 893, including synthetic drugs and the use of prescription medications that were not prescribed to you, please provide a detailed explanation of the incident(s) and include the name of the illegal drug used and the month/year of last use. Otherwise, enter N/A.
16
Have you ever illegally cultivated, manufactured, sold, or delivered a controlled substance at any time?
Yes
No
17
If you have illegally cultivated, manufactured, sold, or delivered a controlled substance, explain and enter the date of the occurrence(s). Otherwise enter N/A.
18
If you have ever been convicted of a criminal offense list each offense and explain. Otherwise enter N/A..
19
Have you ever been arrested, charged, or received a notice to appear or summons for any criminal violation? If yes, please explain. Otherwise enter No.
20
List all traffic tickets other than parking, explain why received, when received, and final disposition. Enter N/A if you have never received a traffic ticket other than parking.
21
If your license has ever been suspended or revoked, explain in detail. Otherwise enter N/A.
22
Have you had a DUI conviction within sixty months of this application?
Yes
No
23
List what illegal drug(s), if any, you have used. List the number of times you used the illegal drug(s) and the time frame in which the use(s) occurred. This includes any prescription medication you have taken that was not prescribed to you. The format for answering this question is: TYPE of illegal drug(s), NUMBER OF TIMES the drug(s) was used, PERIOD OF TIME in which the drug(s) was used. LIST EACH ILLEGAL DRUG(S) USED IN THE ABOVE FORMAT SEPARATELY. If you have never used any illegal drug(s), please state I have never used any illegal drug (s).
24
List any honors, awards, or scholarships received from an educator or employer. Indicate none if you have none.
25
Do you understand that if you HAVE SERVED in the Armed Forces, you must supply a copy of your DD214 Form-4 to the City of Lakeland Department of Civil Service?
Yes
No
26
If you have served in the Armed Forces, list the branch(es) of service and the corresponding highest rank achieved. Otherwise enter N/A.
27
If you have served in the military, list the @type and date of each discharge. Otherwise enter N/A.
28
If any @type of disciplinary action was taken against you in the service, please provide the Date, Place, Nature of the offense, and Action taken. Otherwise enter N/A.
29
If you are a naturalized citizen, please provide: Date, Place, Court, and Naturalization Number. Otherwise, enter N/A.
30
If you have any tattoos describe the design and location. Otherwise enter N/A. Please note that tattoos on the face, head, neck, hands, or fingers, with the exception of a tattoo of a common wedding ring, are prohibited.
31
With or without reasonable accommodation(s), can you perform the essential functions of the job as described in the job description? Please answer Yes or No. If you require any reasonable accommodation(s) to perform the essential functions of the job as described in the job description, please provide a narrative statement that describes reasonable accommodation(s) needed below:
32
Can you operate a motor vehicle?
Yes
No
33
Have you ever been terminated from employment? If yes, list the name of the employer. Otherwise enter "No, I have never been terminated from employment."
34
Have you ever been disciplined in anyway, dismissed from or asked to resign by any employer? If yes, please include all verbal and written counseling's, warnings, reprimands, suspensions, or involuntary resignations. Otherwise enter No.
35
List names of relatives or friends employed by the Lakeland Police Department. Format is: Name, Relationship. Otherwise enter N/A.
36
If you have ever applied to another law enforcement agency, list the name of the agency and the date(s) and status of each application. Otherwise enter N/A.
37
I have read and understand that the required documentation is to be submitted with my employment application for ACCREDITATION MANAGER with the Lakeland Police Department. I further understand that if I submit an application and do not "complete" it before 4 p.m. on the posted closing date (listed on the posting), my application will be rejected from the system and I will have to start the application process over. I understand that my application WILL NOT be accepted or reviewed until it is "complete".
Yes
No
Required Question
Employer
City of Lakeland, Civil Service
Address
500 N Lake Parker Avenue Lakeland, Florida, 33801
Phone
(863)834-8790
Website
http://www.lakelandgov.net/employmentservices
