Medical Receptionist

Robert Half • Rochester, NY • 3h ago

Description

Greet patients and visitors warmly, ensuring they feel welcome and attended to upon arrival

Answer and route incoming phone calls professionally; take and relay messages efficiently

Schedule, confirm, and reschedule patient appointments using electronic health record (EHR) or scheduling software

Collect and verify patient information, including personal data, insurance details, and billing information, maintaining strict confidentiality

Prepare and manage new patient registration, check-in, and check-out processes

Assist with patient paperwork, insurance forms, and authorizations as needed

Maintain an organized and tidy reception and waiting area

Communicate important information to physicians, nurses, and other clinical staff as required

Process payments and issue receipts for co-payments, services, or outstanding balances

Perform general administrative tasks, such as faxing, scanning, copying, and filing medical documents

Follow all privacy, security, and compliance guidelines, including HIPAA regulations

Requirements

High school diploma or equivalent required; additional medical office training preferred

Previous experience in a healthcare, medical office, or receptionist role is desirable

Excellent verbal, written, and interpersonal communication skills

Strong organizational skills and ability to multi-task in a fast-paced environment

Proficiency with office software (e.g., Microsoft Office Suite) and electronic scheduling systems; experience with EHR/EMR systems a plus

Professional, compassionate, and customer-service-focused attitude

Ability to handle sensitive patient data with confidentiality and integrity

TalentMatch®

Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use (https://www.roberthalf.com/us/en/terms) and Privacy Notice (https://www.roberthalf.com/us/en/privacy) .

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