PERMIT TECHNICIAN (Electrical Inspections)
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PERMIT TECHNICIAN (Electrical Inspections)
Salary
$1,758.40 - $1,812.80 Biweekly
Location
Houston, TX 77002
Job Type
Full Time
Job Number
38474
Department
Houston Public Works
Opening Date
03/23/2026
Closing Date
4/5/2026 11:59 PM Central
Description
Benefits
Questions
POSITION OVERVIEW
Accepting Applications from: Houston Permitting Center employees only
Service Line/Section : Houston Permitting Center/Electrical Inspections
Reporting Location : 1002 Washington Avenue
Workdays & Hours : Monday - Friday, 8:00 am - 5:00 pm
Subject to change*
DESCRIPTION OF DUTIES/ESSENTIAL FUNCTIONS
Assists wail-in and telephone customers with information on permit applications, inspection requests, Information on changes and licensing and registration in a courteous manner. May function as a shift leader of customer service representatives. Answers all incoming calls to the section and provides information on permits or inspections in a timely and courteous manner or transfers to the appropriate party. Receives and records inspection request when IVR is down. Ensures timely retrieval of writing Q-Flow/Live Chat customers in English and /or Spanish. Updates ILMS (Integrated land Management System), inspection requests, results, inspector comments, permitting fees, license and registration fees. May balance daily sales of permits, receipts or licensing fees. Maintain all files and section records such as insurance, registration, correspondences and office updates. Perform other duties as assigned. Assist customers on live chat.
WORKING CONDITIONS
The position is physically comfortable with occasional periods of stooping, bending and/or light lifting of materials of up to 10 pounds, the individual has discretion about walking, standing, etc. There are no major sources of discomfort; i.e., essentially normal office environment with acceptable lighting, temperature and air conditions.
This is a Houston Public Works Emergency Management position at the Tier III Level.
MINIMUM REQUIREMENTS
EDUCATIONAL REQUIREMENTS
Requires a high school diploma or a GED.
EXPERIENCE REQUIREMENTS
Two years of experience as a Permit Technician Aide or in customer service are required.
An Associate degree may be substituted for the experience requirement.
LICENSE REQUIREMENTS
None
PREFERENCES
Preference may be given to applicants with proficiency in the following systems: Q-Flow and ILMS (Integrated Land Management System).
Preference will also be given to applicants who are bilingual in Spanish.
Preference shall be given to eligible veteran applicants provided such persons possess the qualifications necessary for competent discharge of the duties involved in the position applied for, such persons are among the most qualified candidates for the position, and all other factors in accordance with Executive Order 1-6.
GENERAL INFORMATION
SELECTION/SKILLS TESTS REQUIRED: None
However, the department may administer a skills assessment evaluation.
SAFETY IMPACT POSITION: No
If yes, this position is subject to random drug testing and if a promotional position, candidate must pass an assignment drug test.
SALARY INFORMATION
Factors used in determining the salary offered include the candidate's qualifications as well as the pay rates of other employees in this classification.
Pay Grade 15
APPLICATION PROCEDURES
Only online applications will be accepted for this City of Houston job and must be received by the Human Resources Department during active posting period. Applications must be submitted online at: www.houstontx.gov.
To view your detailed application status, please log-in to your online profile by visiting:
http://agency.governmentjobs.com/houston/default.cfm or call 832-393-6015.
If you need special services or accommodations, call 832-393-6015. (TTY 7-1-1)
If you need login assistance or technical support call 855-524-5627.
Due to the high volume of applications received, the Hiring Department will contact you directly, should you be selected to advance in our recruitment process.
All new and rehires must pass a pre-employment drug test and are subject to a physical examination and verification of information provided.
Must be able to pass a criminal background check, obtain and maintain federally mandated security clearances where required.
EOE Equal Opportunity Employer
The City of Houston is committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, genetic information, veteran status, gender identity, or pregnancy.
The city offers a competitive benefits program, including competitively priced health coverage and a defined contribution pension plan. Benefits include:
Medical
Dental
Vision
Wellness
Supplemental Insurance
Life insurance
Long-term disability
Retirement pension
457 deferred compensation plan
Employee Assistance Program
10 days of vacation each year
13 city holidays, plus one floating holiday
Compensable Sick Leave
Personal Leave
Flexible schedules
Hybrid-Telework for eligible positions
Professional development opportunities
Transportation/parking plan
Section 125 pretax deductions
Dependent Care Reimbursement Plan
Paid Prenatal, Parental and Infant Wellness Leaves
Healthcare Flexible Spending Account
For plan details, visit http://www.houstontx.gov/hr/benefits.html
01
Please select your highest level of education.
Less than a High School diploma/GED
High School diploma/GED
Associate degree
Bachelor's degree or higher
02
How many years of experience do you have as a Permit Tech Aide or in customer service?
Less than 2 years
2 years, but less than 4 years
4 years, but less than 6 years
6 years, but less than 8 years
8 years or more
No experience
03
Are you currently a Houston Permitting Center employee in Houston Public Works?
Yes
No
04
Select the amount of experience you have working with the Integrated Land Management System (ILMS).
Less than 1 year
1 year, but less than 2 years
2 years, but less than 3 years
3 years, but less than 4 years
4 years or more
05
What is your proficiency in MS Excel?
No experience
Basic Microsoft Excel: Open files and use page setup, enter, correct, and save data, use the menu commands, format cells, rows, and columns, understand navigation and movement techniques, use simple arithmetic functions in the formulas, access help, modify a database and insert data from another application, print worksheets and workbooks.
Intermediate Microsoft Excel: Create, modify, and format charts, use graphic objects to enhance worksheets and charts, filter data and manage a filtered list, perform multiple level sorting, use sorting options, and design considerations, use mathematical, logical, statistical, and financial functions, group and dissociate data and perform interactive analysis, create and modify some Macro commands.
Advance Microsoft Excel: Customize the work area, use advanced functions (Names, VLOOKUP, IF, IS), work with Pivot Tables, use spreadsheet Web components, manage Macro commands: concepts, planning, operations, execution, modification, interruption, use personalized toolbars, perform some programming in VBA.
06
What is your proficiency in MS Word?
No experience
Basic Microsoft Word: open, create, save and modify documents, format the documents for printing, using the printer menu to preview documents before they are printed and print the pages, change the font, the margins, insert or delete pages and use the built-in spellchecker and grammar check.
Intermediate Microsoft Word: using Mail Merge in Word to personalize business letters for an entire mailing list or creating posters and other graphics-heavy documents in Publisher, create mailing labels, insert footnote and end note, create bookmark, insert a cross reference to a bookmark, insert a link into a document, design and create a simple form, save form as template, enable revision tracking in a document, accept or reject revision, protect a revision from modification by others, compare two documents side by side, combine two documents into one, insert and delete a comment into a document.
Advance Microsoft Word: use mail merge to create documents, recipient lists, insert fields, prepare and existing list for use in mail merge, delete items that you have performed (copy chart and title and paste), replace check box with symbol, print out checklist and check the appropriate boxes, import subdocument, split document into two documents, create a table.
07
How many years of experience do you have with iPermits?
No experience
Less than 1 year
1 year but less than 3 years
3 years but less than 4 years
4 years or more
08
What languages do you speak, write, and/or read fluently? (Check all that apply)
Spanish
Mandarin
Arabic
Chinese
I do not speak another language
09
Are you a veteran who served on active duty in the Armed Forces (United States Army, Navy, Air Force, Marine Corps, or Coast Guard) for more than 90 consecutive days and received either an honorable discharge or a general discharge under honorable conditions?
Yes
No
Required Question
