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Dunkin' Restaurant General Manager - Gates, NY

Indus Hospitality Group • Rochester, NY • 6h ago

Rochester, NY (http://maps.google.com/maps?q=1578+Spencerport+Road+Rochester+NY+USA+14606)

Job Type

Full-time

Description

Summary

A Restaurant Manager is generally responsible for providing strong, positive leadership to their team to deliver great and friendly guest experiences, operational excellence and for helping build profitable topline sales of a single restaurant. They are responsible for the overall operation of the restaurant according to brand standards, Indus policies and procedures and in compliance with all applicable laws.

Essential Duties and Responsibilities

Able to perform all responsibilities of restaurant team members

Lead team meetings

Deliver training to restaurant team members

Ensure Brand standards, recipes and systems are executed

Create and maintain a guest focused culture in the restaurant

Review guest feedback results and implement action plans to drive improvement

Communicates restaurant priorities, goals, and results to restaurant team members

Execute new product rollouts including training, marketing and sampling

Maintain a safe, secure, and healthy environment by following and enforcing safety, food safety, and sanitation requirements and complying with all applicable laws

Control costs to help maximize profitability

Completion of inventory on a periodic basis as determined by Indus policy

Completion of weekly labor schedule ensuring all shifts are staffed to meet guest demand and service standards

Completion of supplier and other vendor orders

Conduct self-assessments and corresponding action plans

Maintain strict confidentiality of sensitive information, ensuring compliance with company policies and applicable privacy regulations

Ensure restaurant budget is met as determined by operations above-unit leadership

Manages cash over/short in restaurant and ensures team members are following Indus' cash management policies

Handle cash deposits and go to the bank daily during bank hours

Engages with Brands Field Operations team as appropriate

Recruit, hire, onboard and develop restaurant team members

Plan, monitor, appraise and review employee performance

Coach restaurant team members to drive sales, improve profitability, and guest satisfactio

Requirements

Qualifications

Minimum High School Diploma or GED

Flexible schedule including days/evenings, weekends, and holidays

Minimum 2-3 years in the Quick Service Restaurant industry

Why Join Indus Hospitality Group?

At Indus Hospitality Group, we offer a dynamic work environment that fosters growth, innovation, and collaboration. Our team provides exceptional service and creates memorable experiences for both our guests and employees. Joining us means being part of a supportive, inclusive culture where your contributions are valued, and your career development is a priority.

We are committed to providing you with opportunities for personal and professional growth, ensuring that you have the tools and resources to thrive in your role. If you are a self-motivated, detail-oriented individual with a passion for recruitment, we invite you to apply for this exciting opportunity to make a meaningful impact on our team and help shape the future of our organization.

Come grow with us at Indus Hospitality Group!

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