Customer Service Representative

Ethos Veterinary Health • Fort Wayne, IN • 19h ago

Client Services Representative (Emergency Veterinary Hospital)

Northeast Indiana Veterinary Emergency & Specialty Hospital (NIVES)

Looking for a fast-paced role where you can make a real difference? Join a high-performing emergency veterinary team where your ability to stay calm, organized, and compassionate helps support pets and their families during critical moments.

At NIVES, our Client Services Representatives are the first point of connection for our clients - setting the tone for exceptional care from the moment they walk through our doors.

Why You'll Love This Role

Be part of a high-performing emergency and specialty team

Make a meaningful impact for pets and their families every day

Work alongside board-certified specialists in a Level II Critical Care Facility

Build valuable skills in a fast-paced, team-oriented environment

What You'll Do

Greet and support clients with empathy during urgent and emotional situations

Manage high-volume calls, walk-ins, and emergency scheduling

Communicate clearly between clients and the medical team

Assist with patient intake, records, and billing

Help keep the hospital running smoothly during busy emergency caseloads

What We're Looking For

Strong customer service skills and a calm, professional presence

Ability to multitask and prioritize in a high-pressure environment

Excellent communication and teamwork

Experience in veterinary, medical, or fast-paced service environments preferred

Schedule Expectations

This is a full-time, rotating schedule that includes:

Every other weekend and holidays

Rotation between:

One week of four shifts (approximately 3 PM - 12 AM)

Followed by one week of three 12-hour shifts (12 PM - 12 AM)

We're looking for team members who are flexible and ready to support a 24/7 emergency hospital.

About Us

Since 2004, NIVES has grown into one of the largest emergency and specialty hospitals in Indiana, offering advanced services in cardiology, internal medicine, surgery, and critical care. Our team is committed to providing exceptional care - even in the most life-threatening situations.

Apply Today

If you're ready to be part of a team that truly makes a difference, we'd love to hear from you.

Similar Jobs

Administrative Support Coordinator

Corewell Health • Fort Wayne, IN • 13h ago

Management & Administrative

Job Summary Directs and maintains accountability for complex, multi-faceted programs. Provides administrative support through the appropriate use of software and/or other tools. Exhibits initiative and knowledge to assur...

13h ago

Go to Apply

BMV Branch Manager Senior

State of Indiana • Fort Wayne, IN • 17h ago

Management & Administrative

BMV Branch Manager Senior Date Posted: Mar 18, 2026 Requisition ID: 474681 Location: Fort Wayne, IN, US, 46809 Work for Indiana Begin a fulfilling career with the State of Indiana by joining one of the largest employers...

17h ago

Go to Apply

Security Officer - Rousch Lake FWA

State of Indiana • Huntington, IN • 17h ago

Management & Administrative

Security Officer - Rousch Lake FWA Date Posted: Mar 18, 2026 Requisition ID: 472561 Location: Huntington, IN, US, 46750 Work for Indiana Begin a fulfilling career with the State of Indiana by joining one of the largest e...

17h ago

Go to Apply

Child Services Assistant

State of Indiana • Fort Wayne, IN • 1d ago

Management & Administrative

Child Services Assistant Date Posted: Mar 17, 2026 Requisition ID: 469660 Location: Fort Wayne, IN, US, 46806 Work for Indiana Begin a fulfilling career with the State of Indiana by joining one of the largest employers i...

1d ago

Go to Apply

Sr Manager, Operations - AMZ8094.13

Amazon • Fort Wayne, IN • 3d ago

Management & Administrative

Description Employer: Amazon.com Services LLC Position: Sr Manager, Operations (multiple positions available) Location: Fort Wayne, Indiana Multiple Positions Available: Manage budgetary, people development and operation...

3d ago

Go to Apply

Part Sales Manager - Full Time

AutoZone, Inc. • Fort Wayne, IN • 4d ago

Management & Administrative

Job Description AutoZone's Store Management team drives store performance, fosters a productive team, and ensures exceptional customer service. Managers and MITs play a key leadership role, expected to Live The Pledge an...

4d ago

Go to Apply

Part Sales Manager - Part Time

AutoZone, Inc. • Fort Wayne, IN • 4d ago

Management & Administrative

4d ago

Go to Apply

BMV Intermittent Customer Service Representative

State of Indiana • Fort Wayne, IN • 5d ago

Management & Administrative

BMV Intermittent Customer Service Representative Date Posted: Mar 13, 2026 Requisition ID: 474244 Location: Fort Wayne, IN, US, 46825 Work for Indiana Begin a fulfilling career with the State of Indiana by joining one of...

5d ago

Go to Apply

BMV Intermittent Customer Service Representative

State of Indiana • Columbia City, IN • 5d ago

Management & Administrative

BMV Intermittent Customer Service Representative Date Posted: Mar 13, 2026 Requisition ID: 474243 Location: Columbia City, IN, US, 46725 Work for Indiana Begin a fulfilling career with the State of Indiana by joining one...

5d ago

Go to Apply

Operations Manager

Clean Harbors • Fort Wayne, IN • 1w ago

Management & Administrative

Clean Harbors in Fort Wayne, IN is seeking an Operations Manager to manage overall branch operations, including ensuring safe, cost effective, and efficient day-to-day management, as well as providing direction, growth a...

1w ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.